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U Drive Cover Reviews

3.5 Rating 1,691 Reviews
63 %
of reviewers recommend U Drive Cover
Company Reviews Metrics Info
3.5
Based on 1,691 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
On-time Delivery
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Read U Drive Cover Reviews

About U Drive Cover:

U Drive Cover Limited is an independent insurance intermediary wholly owned by a senior management team with over 50 years experience in the non-standard insurance market covering motor, commercial vehicle, fleet, household and motorcycle.

We welcome enquiries from customers with an accident or motoring conviction history as well as modified vehicles. We can offer up to 65% discount for ex company car drivers with an accident-free history or for households where there is more than one car. We also offer cover for any car from a Mini to a Ferrari and for all ages from 17 to 99.

U Drive Cover Limited was formed to offer customers a personal approach. We treat each customer as an individual and offer an excellent service. Coupled with our excellent relationships with major Insurers, this enables us to offer competitive premiums as well as the personal touch. For the convenience of customers we do offer online quotations and the opportunity to purchase online but we also feel that we can make a difference by listening to the customer’s individual needs.

The U Drive Cover Limited offices are based In the UK and are manned by staff that have many years’ experience in providing these products. We do encourage existing and new customers to call us as there are many rating factors that can influence car insurance premiums and we welcome the opportunity to listen to your needs. Our aim is to prove that excellent service does not mean that you have to pay higher premiums.

U Drive Cover Ltd Grosvenor House, 4/7 Station Road, Sunbury, TW16 6SB.

Authorised and regulated by the Financial Conduct Authority

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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Anonymous
Unverified Reviewer
“U drive is the worst insurance company. Staff is so rude and they don't bother of they customer's. They just take your money I just cancelled my insurance within 5 months any they charged me 70 percent of my money plus 75 pounds for cancellation and 30 percent of my money will be refunded to me that is also after 30 days. This is the worst ever company I saw. I recomend Not to go with is U Drive insurance company. 👎👎👎”
Helpful Report
Posted 6 months ago
Anonymous
Unverified Reviewer
“Considering I have been with them nearly 2 years and my insurance is now over 50% more than last year I would consider thinking about being a customer again.”
Helpful Report
Posted 6 months ago
Anonymous
Unverified Reviewer
“The worst Insurence company never do pay they keep some off your money and the staff are very rude and weird . They want to keep the money for 30 days”
Helpful Report
Posted 6 months ago
Avoid UDriveCover
Verified Reviewer
“I needed a car insurance and GoCompare recommended U Drive as well. I entered the requested information and paid. Next morning I received an email asking for very sensitive data, that should never be sent via email! Twenty hours later after our first online "contact", I called their unfriendly customer service. I wanted to ask for my money back, for a not-yet-contracted / incomplet car insurance policy that will take effect in three weeks, but of course they cheated me with some money - because that's what they make a living from. I feel robbed! Just avoid U Drive Cover!”
Helpful Report
Posted 6 months ago
A
Verified Reviewer
“WARNING! The worst car insurance company I have dealt with in 27yrs of driving. It feels like a SCAM! Their customer service is so bad and the process designed to trip you up - it felt like they were wanting you to cancel. The £75 cancellation fee maybe how they earn their money, it's certainly not from providing a good service.”
Helpful Report
Posted 6 months ago
Anonymous
Verified Reviewer
“SHITTEST service ever they don’t care about you as a customer they take your money then they cancel ur insurance and it messes up your whole insurance for the rest of your life”
Helpful Report
Posted 6 months ago
Anonymous
Verified Reviewer
“Don’t even deserve one star , sold me policy on lie”
Helpful Report
Posted 7 months ago
Anonymous
Unverified Reviewer
“Tried to contact via email..They didn't reply so i changed company and they fined me cancellation charge.Really bad.”
Helpful Report
Posted 7 months ago
Anonymous
Unverified Reviewer
“Rubbish after sales service”
Helpful Report
Posted 7 months ago
Anonymous
Verified Reviewer
“If there was a mark lower than 1 star I would have selected that. Dishonest company - as lots of customers have said below they fabricate additional charges to inflate the insurance premium. Avoid!”
Helpful Report
Posted 7 months ago
Anonymous
Verified Reviewer
“Absolutes scam, they give you a really good price for insurance then take a deposit of £126 to then tell you the policy is not valid and you’d need a massively over priced one, mine went from £700 a year to £1700 a year, obviously I didn’t want the extortionate insurance to be told my deposit is non refundable. This is a horrible scam In a time when people are struggling for money, absolute shame on you u drive”
Helpful Report
Posted 7 months ago
Anonymous
Unverified Reviewer
“absolute rubbish,wouldn,t recommend them to my worst enemy”
Helpful Report
Posted 7 months ago
Andrew Derrick Layton-Morris
Unverified Reviewer
“You keep sending me emails asking for the same thing time after time. I reply to your emails with the correct information but still you keep asking !!!! It's getting a bit annoying now so please just give me the correct insurance cover or a complete refund !!!”
Helpful Report
Posted 7 months ago
Ben Musk
Verified Reviewer
“I selected U Drive Cover from other options available even though they weren't the most budget-friendly option, primarily because their online payment option seemed convenient for immediate coverage. However, my experience was far from smooth. Despite making my payment online, I received an email instructing me to call them to activate my cover. This was followed by numerous hours spent on the phone, only to be informed that activating my cover would incur a £75 charge. Moreover, obtaining a refund would take up to 30 days. Unfortunately, this experience has led me to believe that the company is not trustworthy. I would strongly advise considering other options.”
Helpful Report
Posted 7 months ago
Anonymous
Verified Buyer
“Shaun is a member that speaks very rudely to his customers. No people skills whatsoever. It was unfortunate that I had him pick up my call as he is utterly rude and needs to be sanctioned for his lack of care and understanding of customers.”
Helpful Report
Posted 7 months ago
Anonymous
Unverified Reviewer
“This is the worst company I have every had encounterred in my life they want everything apart from my Blood Group just to cover car insurance. Customer service is non existant they dont talk they shout and dont listen. Im not exactly computer savvy - why the hell do they need my NI number I am 70 and retired are they selling it to an asylum seeker ??? I dont give that information out.”
Helpful Report
Posted 7 months ago
Anonymous
Unverified Reviewer
“Emailed ,to inform I was getting a different car wanted the insurance to start next day. I did inform the caller I was in turkey,after 11 minutes on the phone and repeatedly saying it was a bad line he sayed needed payment,sat at pool with no card what a waste of time”
Helpful Report
Posted 7 months ago
Anonymous
Unverified Reviewer
“After sells rubbish”
Helpful Report
Posted 7 months ago
Anonymous
Unverified Reviewer
“Worst company ever. Please don’t put yourself through what most of us are going through.”
Helpful Report
Posted 7 months ago
Tracey Moore
Unverified Reviewer
“One star and that is very very unbelievably generous. The significant word that comes to mind is DREADFUL beyond belief. I have never had an insurance company demand so much information to take out car insurance and be so rude and detached in their communications.”
Helpful Report
Posted 7 months ago
U Drive Cover is rated 3.5 based on 1,691 reviews
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