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U Drive Cover Reviews

3.5 Rating 1,699 Reviews
63 %
of reviewers recommend U Drive Cover
Company Reviews Metrics Info
3.5
Based on 1,699 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
On-time Delivery
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Read U Drive Cover Reviews

About U Drive Cover:

U Drive Cover Limited is an independent insurance intermediary wholly owned by a senior management team with over 50 years experience in the non-standard insurance market covering motor, commercial vehicle, fleet, household and motorcycle.

We welcome enquiries from customers with an accident or motoring conviction history as well as modified vehicles. We can offer up to 65% discount for ex company car drivers with an accident-free history or for households where there is more than one car. We also offer cover for any car from a Mini to a Ferrari and for all ages from 17 to 99.

U Drive Cover Limited was formed to offer customers a personal approach. We treat each customer as an individual and offer an excellent service. Coupled with our excellent relationships with major Insurers, this enables us to offer competitive premiums as well as the personal touch. For the convenience of customers we do offer online quotations and the opportunity to purchase online but we also feel that we can make a difference by listening to the customer’s individual needs.

The U Drive Cover Limited offices are based In the UK and are manned by staff that have many years’ experience in providing these products. We do encourage existing and new customers to call us as there are many rating factors that can influence car insurance premiums and we welcome the opportunity to listen to your needs. Our aim is to prove that excellent service does not mean that you have to pay higher premiums.

U Drive Cover Ltd Grosvenor House, 4/7 Station Road, Sunbury, TW16 6SB.

Authorised and regulated by the Financial Conduct Authority

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Lotyfa
Verified Reviewer
“The worst company i have EVER come across. The way they run their business are like crooks. Keep well clear of them. Yhe amount of hidden fees and clauses they have is unbelievable. This company does not make it a smooth process it makes your life hell and the icing on the cake is youl be short of hundreds of pounds once you leave them! STEER CLEAR OF THEM!”
Helpful Report
Posted 5 months ago
Romeo
Verified Reviewer
“Avoid this broker. They are asking for too many information which have nothing to do with insurance. They have provided insurance certificate and they want my NIN, utility bills my driving licence copy. I am not taking mortgage. Avoid”
Helpful Report
Posted 5 months ago
R M
Verified Reviewer
“DO NOT USE THIS COMPNY THATS ALL ONE CAN SAY UTTERLY INEFFICIENT AND UN EDUCATED TO CUSTOMER SERVICE”
Helpful Report
Posted 5 months ago
Mrs H
Unverified Reviewer
“Terrible people who appear to not provide the answers to simple questions associated with insurance.”
Helpful Report
Posted 5 months ago
Anonymous
Verified Reviewer
“Far too much information to send and documents. Feels like im getting mortgage is that ridiculous. Old fashioned site to work from and nothing is easy. You really need to make this more simple.”
Helpful Report
Posted 5 months ago
Anonymous
Unverified Reviewer
“Awful experiences, anytime I needed to actual use my insurance I was passed between literally 3 or 4 companies until being told my claim would work out negatively in my favour because of the voluntary excess I'd been advised to set by their broker.. DO NOT USE”
Helpful Report
Posted 5 months ago
SC
Verified Reviewer
“Had to cancel my policy and sold my car paid right up until I cancelled!! My son was a second driver and used the car but sadly he became very unwell and it was discovered he had a heart condition and kept blacking out and now needs a little op as a family going through a traumatic situation and my son having to stop work we could no longer keep the car so decided to cancel and sell. Any way they then said you still need to pay 1,700 for the rest of the year. So I was hang on I have to pay even though we are no longer insured and no longer using your services we paid until we cancelled how does that even work. I’ve never in my life experienced that yes obviously everyone pays a cancellation fee that’s normal but to pay for the rest of the year for a product service anything you no longer have is an absolute joke considering the circumstances too I will be taken this further I’m sick of people ripping others off and making them feel like criminals not to mention the constant treats it’s just awful in every way Please avoid this company you will only get ripped off and then having threatening letters sent causing more stress and worry Also want to add when you write to them which I have several times by email they ignore you.”
Helpful Report
Posted 5 months ago
Anonymous
Unverified Reviewer
“The company steals from you. I cancelled my policy on the day 15th so that's why I had to pay 378 and also never got refunded my deposit that was 436. I understand it was part of their policy but never seen this before. Worst company I've had.”
Helpful Report
Posted 5 months ago
Anonymous
Unverified Reviewer
“Very bad company”
Helpful Report
Posted 5 months ago
Ben Brickley
Verified Reviewer
“I need proof of my no claims because I have insured a motorcycle as a weekend toy and U-drive wouldn't give it to me because my car policy is still running (all be it for 4 weeks). Apparently I can only use my ncb discount for 1 policy. Absolute rubbish. I have taken out a policy for a motorcycle and need to prove that I haven't made a claim on my car which is completely different. Thinking of leaving and not making my final payment. Will never use them again.”
Helpful Report
Posted 5 months ago
Mandeep Singh
Unverified Reviewer
“Do not buy a car insurance from this company they are scam after you paid in full they said it’s take time for validation something like that..ask for refund and they did in 15 days and cut some money from the refund as well.contact go compare even they did not reply ..so avoid this”
Helpful Report
Posted 5 months ago
Anonymous
Verified Reviewer
“Absolutely terrible insurance company customer service is one of the worst I’ve ever heard messing around wanting more and more documents ever though I was told the insurance was finalised and the cancellation fee was ridiculous”
Helpful Report
Posted 5 months ago
Anonymous
Unverified Reviewer
“Very bad experience thy just robed me half of my insurance money 💷 u drive cover will take ur money 💰 refund policy is sht 😑 don't use u drive cover insurance will regret it.very bad experience today 27.10.20023. :( . 0 stars”
Helpful Report
Posted 5 months ago
Kate Blyth
Verified Reviewer
“A price was agreed on the cost of my insurance ( 19 years no claims ) then they increased it by over £400, if I hadn't paid my car would have to be removed from the road immediately”
Helpful Report
Posted 5 months ago
Anonymous
Unverified Reviewer
“Customer service no good at all, and also price is very expensive”
Helpful Report
Posted 6 months ago
Anonymous
Verified Reviewer
“Very bad customer service. They’re talking very rudely.”
Helpful Report
Posted 6 months ago
Dr Tarek Mohamed
Unverified Reviewer
“If I could rating them in minus I would do, complete scam company, accepted my insurance then after two days rang me asking for more money when I asked for my money back they said it will take seven days for a refund so I ended up with no insurance and no money in hand. complete rubbish”
Helpful Report
Posted 6 months ago
Ash Mace
Verified Reviewer
“Messing around back and fourth wanting more documents even though I was told the insurance has been finalised- never had an insurance company who are such a farse”
Helpful Report
Posted 6 months ago
Anonymous
Unverified Reviewer
“Can't make any adjustments online and close at 1pm on a Saturday! Useless.”
Helpful Report
Posted 6 months ago
Mrs Freda Brookes
Unverified Reviewer
“After I spoke to Luke Stevens at customer adviser every think just fell into place he was very helpful and explained every think to me so a big thank you to Luke.”
Helpful Report
Posted 6 months ago
U Drive Cover is rated 3.5 based on 1,699 reviews
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