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U Drive Cover Reviews

3.5 Rating 1,694 Reviews

63 %

of reviewers recommend U Drive Cover

Company Reviews

3.5

Based on 1,694 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult

About U Drive Cover:

U Drive Cover Limited is an independent insurance intermediary wholly owned by a senior management team with over 50 years experience in the non-standard insurance market covering motor, commercial vehicle, fleet, household and motorcycle.

We welcome enquiries from customers with an accident or motoring conviction history as well as modified vehicles. We can offer up to 65% discount for ex company car drivers with an accident-free history or for households where there is more than one car. We also offer cover for any car from a Mini to a Ferrari and for all ages from 17 to 99.

U Drive Cover Limited was formed to offer customers a personal approach. We treat each customer as an individual and offer an excellent service. Coupled with our excellent relationships with major Insurers, this enables us to offer competitive premiums as well as the personal touch. For the convenience of customers we do offer online quotations and the opportunity to purchase online but we also feel that we can make a difference by listening to the customer’s individual needs.

The U Drive Cover Limited offices are based In the UK and are manned by staff that have many years’ experience in providing these products. We do encourage existing and new customers to call us as there are many rating factors that can influence car insurance premiums and we welcome the opportunity to listen to your needs. Our aim is to prove that excellent service does not mean that you have to pay higher premiums.

U Drive Cover Ltd Grosvenor House, 4/7 Station Road, Sunbury, TW16 6SB.

Authorised and regulated by the Financial Conduct Authority

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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U Drive Cover 5 star review on 3rd March 2023

Mr Arzen Balliu

U Drive Cover 5 star review on 10th November 2022

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely shocking service, tried charging me £268 to cancel my policy safe to say stay clear of these rip offs”

Posted 3 years ago

“Very bad customer service...No manner how to talk with customer..Seems like sitting down to snatch money from people...will never ever recommend...”

Posted 3 years ago

“Terrible communication, breach of data protection regarding disclosing information about me to me. Hidden fees. A base insurance company if you never need to contact them. If you need to speak to them good luck!”

Posted 3 years ago

“Awful communication, Failed promises for call backs, constant long wait times on hold. U DRIVE should be called USELESS. As a broker they’re hands are tied when it comes to important decisions regarding your policy, with insurers doing underhanded things and seemingly being allowed to do so at will. I will say Charlotte Howell was professional and really helpful.”

Posted 3 years ago

“This is a SCAM They MISS SELL Insurance, poor customer service and hike up cancellation fees. They MUST BE INVESTIGATED BY THE FCA.”

Posted 3 years ago

“Told me I had one policy and ended up with another”

Posted 3 years ago

“It’s a scam”

Posted 3 years ago

“Worse experience ever, avoid avoid. They do anything to increase prices 😱”

Posted 3 years ago

“To cancel a policy they are asking for over £500 - very unprofessional”

Posted 3 years ago

“This is an awful company. They have done me over time and time again with their hidden policies, a lot in the small print that goes against you so I suggest you read, read and read again ANY documents before choosing them. They are thieving me of a lot of money. I am now stuck with them until next year. I went with them because they were the cheapest I could find and never again will I do that as I am being forced into spending thousands with them now. Please do not go with this company. They lie and will happily drop you in the deep end.”

Posted 3 years ago

“Thieves they scammed me out of 3790 pounds hope people dnt Insure with you scams”

Posted 3 years ago

“Worst company ever they are the biggest scams please BEWARE”

Posted 3 years ago

“Taken my money cancelled my insurance it has been 2 months now still no refund and having problems with them still! Staff are rude use foul language and fee that it is appropriate to just end calls whenever they want ... terrible terrible insurance company”

Posted 3 years ago

“If I could give less than 1 star I would! Avoid this company at all costs, Taken money for a deposit for insurance to then two days later to tell me they cant insure me after already driving my car. Now they have had my money for 2 weeks and not refunding it telling me its going to be at least another week until I get an email in regards to the refund!!”

Posted 4 years ago

“AWFUL SERVICE. NOT EVEN AN INSURANCE COMPANY”

Posted 4 years ago

“Avoid at any cost! I bought my car policy with this insurance company and of course checked how much it would cost to cancel if i had to. They say it is £75 plus the amount of days used. DO NOT BE FOOLED AND LOOK VERY CAREFULLY. I have been charged over £600 for using their policy for less than a month. I was shocked! They took my DEPOSIT, added cancelation fee, the days I have used my policy and on the top of it - 10% from the yearly premium because i canceled outside the cooling off period! They might come up on the top of comparison sites but have so many hidden terms and conditions that you are better off going with someone who does not rip you off!”

Posted 4 years ago

“STAY AWAY - Think about the number of reviews they have which is very low! Made order for car insurance and they said they needed to contact me to confirm details. Did not issue a policy or policy number nor did they state I was insured. When I called the next day to cancel as I needed cover they charged me £75.00 Crooks. I am currently going through a complaint with the FCA and will issue a small courts claim to them if not resolved. Very rude on the phone.”

Posted 4 years ago

“I had very bad experience with this company, I will not recommend to go for this company. I had insurance with a fixed amount then they asked me to price increased, I have cancelled my insurance and had to wait 30 days to get the refund money back and still i am waiting for my money and they have deducted over £80. Just upset with this company”

Posted 4 years ago

“Bunch of criminals, They gave me a price next day I got to say the my premium was gone up a extra £300 however However I ask to cancel the policy as I sold the car they told me I had to pay £350 Whatever you do never insured with these guys Never speak to a guy called Alex.”

Posted 4 years ago

“If I could have given 0 stars I would. They give a price I paid they change the price when you call. Then promise to do a price match and do not then charge you a fine for cancelling. DO NOT USE THIS COMPANY YOU WILL LOSE YOUR MONEY.”

Posted 4 years ago

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U Drive Cover is rated 3.5 based on 1,694 reviews