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U Drive Cover Reviews

3.5 Rating 1,699 Reviews

63 %

of reviewers recommend U Drive Cover

Company Reviews

3.5

Based on 1,699 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult

About U Drive Cover:

U Drive Cover Limited is an independent insurance intermediary wholly owned by a senior management team with over 50 years experience in the non-standard insurance market covering motor, commercial vehicle, fleet, household and motorcycle.

We welcome enquiries from customers with an accident or motoring conviction history as well as modified vehicles. We can offer up to 65% discount for ex company car drivers with an accident-free history or for households where there is more than one car. We also offer cover for any car from a Mini to a Ferrari and for all ages from 17 to 99.

U Drive Cover Limited was formed to offer customers a personal approach. We treat each customer as an individual and offer an excellent service. Coupled with our excellent relationships with major Insurers, this enables us to offer competitive premiums as well as the personal touch. For the convenience of customers we do offer online quotations and the opportunity to purchase online but we also feel that we can make a difference by listening to the customer’s individual needs.

The U Drive Cover Limited offices are based In the UK and are manned by staff that have many years’ experience in providing these products. We do encourage existing and new customers to call us as there are many rating factors that can influence car insurance premiums and we welcome the opportunity to listen to your needs. Our aim is to prove that excellent service does not mean that you have to pay higher premiums.

U Drive Cover Ltd Grosvenor House, 4/7 Station Road, Sunbury, TW16 6SB.

Authorised and regulated by the Financial Conduct Authority

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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U Drive Cover 5 star review on 3rd March 2023

Mr Arzen Balliu

U Drive Cover 5 star review on 10th November 2022

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Worst. They are fraud. Don't trust those guys.”

Posted 2 years ago

“Very helpful like always 10 out of 10”

Posted 2 years ago

“Change of vehicle was too expensive and they were trying to charge full policy price to cancel it. Saying I had the policy for 8 months therefore had to pay the full annual premium. Absolute joke of a company”

Posted 2 years ago

“Very bad company, stay away of this scammers! They give me e quote for £1120 and get the money but the policy was on hold, they send email to me saying we want to talk to you, I called them and they said the price is going ip and they asked to pay £120 on top! Stay away of this scammers!”

Posted 2 years ago

“Bad customer service when you call to speak to someone they are scam you DON BUY FROM THEM FAKE COMPANY SCAMMERS”

Posted 2 years ago

“Don't trust this company don't pay your money to this people. this is modern scam campany ,if you purchase insurance online next day they will ring you and ask for extra £1000 or 120 pound cancellation fee ,keep away ,plus refunds take 30 working days .”

Posted 2 years ago

“Very helpful and polite, everyone I spoke to took the time to help and made it very easy for me, spot on”

Posted 2 years ago

“I purchased a policy in May and paid for it upfront. Due to a change in circumstances, I cancelled the policy before it started. After disputing the £75.00 cancellation charge, I agreed to pay it. I have been waiting 5 weeks for my refund and still no sign of it. My initial email was ignored, then I was advised the 24th, then the 26th, and now it's the 28th and I still have not received the refund. As you can understand, it is a fair amount of money and this unnecessary delay is now having a detrimental impact on my finances”

Posted 2 years ago

“Left me in a impossible position took my money online then started putting the quote up in the phone when I asked to cancel they was going to charge me 80 pound cancellation plus waiting days weeks for my deposit back making it so I coudnt go anywhere else. Got a really bad insurance deal. The worst imaginable will never use again”

Posted 2 years ago

“Poor service”

Posted 2 years ago

“Definitely A V O I D this company. They are unbelievable bad. They are insurance brokers who takes the deposit of £200 first before completion of the contract. You are told they will call you within 24 hrs to confirm validation and send you paperwork over to tour email. During this call you are told that your car insurance is not £934 pa but £1800 and it turns up that the deposit you have paid is not sufficient so you need to top up of another £60! In the end they try to convince you to buy the worst car insurance (£3000 excess!!!) for 1800 pa with basic cover, while with tesco you get a deal with £150 excess and extra futures for £1300 pa. This companies sales strategy is absolutely aoutrageous! It's unbelievable that this is legal in UK. A V O I D !!!!!!!!”

Posted 2 years ago

“Yasmin Storer was very helpful and made my cancellation easy and straight forward.”

Posted 2 years ago

“Good. Service”

Posted 2 years ago

“Worst company I have ever dealt with. My premium changed 3 times and constantly trying to take more money from you. U cover isn't actually a insurance company just a middle man avoid at all cost very mis leading and un professional just overall scammers!”

Posted 2 years ago

“Good For me this insurance”

Posted 2 years ago

“I have bought a policy with them online , when I’ve told them that I found another insurance which was cheaper and better rate , they said they will charge me £120 for telling them that I want a refund and I had to wait for 30 days to get the rest of my money back very bad service absolutely a joke .”

Posted 2 years ago

“This company is the most misleading organisation I have ever come across. Bumped up the price and refusing to refund the whole amount paid due to fees. The companies model is to hold you to ransom for your own money after failing to deliver a service. I have reported them to the Financial conduct authority as they go against their principles annd encourage any other customers to do so to prevent this business from operating. If you have been scammed for a cancellation fee, you can contact your bank to dispute the transaction due to them failing to deliver any goods or services. If you are new, I would stay away also and find a different provider. Any positive reviews stated here are most likely fake and added here from the company due to their bad reputation.”

Posted 2 years ago

“Very very very unprofessional caused me so much stress when I was going through enough as it was horrible people like robots”

Posted 3 years ago

“Absolute 'siht' insurance company Absolute 'siht' insurance company. Not many time write reviews but i think.. if i want to aware people i have to do it!! I was went to gocompare and give me price of 120/month.. i paid the deposit.. and after the next day just call me to confirm all the details.. than they ask me for NINo (which no one been asked before) They call me the same date afternoon it's got something else in my record so they can give me just 189/months insurance.. and i said i don't want it.. but i still cannot drive my car! After this she said gonna call me but she never did!! after two day (still my car undriveable) called them and they charge me to CANCEL them NONE INSURANCE for 125 QUID!!! So NEVER EVER RECOMMEND THEM ANYMORE!”

Posted 3 years ago

“avoid scammers worst insurance ever”

Posted 3 years ago

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U Drive Cover is rated 3.5 based on 1,699 reviews