U Drive Cover Reviews

3.5 Rating 1,694 Reviews
63 %
of reviewers recommend U Drive Cover
3.5
Based on 1,694 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
On-time Delivery
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Read U Drive Cover Reviews

About U Drive Cover:

U Drive Cover Limited is an independent insurance intermediary wholly owned by a senior management team with over 50 years experience in the non-standard insurance market covering motor, commercial vehicle, fleet, household and motorcycle.

We welcome enquiries from customers with an accident or motoring conviction history as well as modified vehicles. We can offer up to 65% discount for ex company car drivers with an accident-free history or for households where there is more than one car. We also offer cover for any car from a Mini to a Ferrari and for all ages from 17 to 99.

U Drive Cover Limited was formed to offer customers a personal approach. We treat each customer as an individual and offer an excellent service. Coupled with our excellent relationships with major Insurers, this enables us to offer competitive premiums as well as the personal touch. For the convenience of customers we do offer online quotations and the opportunity to purchase online but we also feel that we can make a difference by listening to the customer’s individual needs.

The U Drive Cover Limited offices are based In the UK and are manned by staff that have many years’ experience in providing these products. We do encourage existing and new customers to call us as there are many rating factors that can influence car insurance premiums and we welcome the opportunity to listen to your needs. Our aim is to prove that excellent service does not mean that you have to pay higher premiums.

U Drive Cover Ltd Grosvenor House, 4/7 Station Road, Sunbury, TW16 6SB.

Authorised and regulated by the Financial Conduct Authority

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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Really disappointed with this insurance. I updated my address they did not ask any documentation, they charged me 234£ for it, days later after taking the money they said they need documentation to update it,send documentation, no answer whatsoever, called the broker to check some information Mulsane”” they haven’t to this day update my address with their broker, I had reported an incident and have proof for it, now they saying I hadn’t. SO UNPROFESSIONAL, NOT LIABLE COMPANY, SEEMS LIKE A SCAM, PAY SOMEONE A BIT OR EVEN A LOT MORE THAN USING “CLOSEBROTHERS” UDRIVE”
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Posted 4 weeks ago
They cancelled my insurance whilst I was waiting for the DVLA to send out my renewed licence. They calling me 4 times whilst I was on holiday to find out if the licence had arrived.
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Posted 4 weeks ago
Very disorganised correspondence. The team doesn't even know what they are communicating to the customeres. Highly dissapointed!
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Posted 4 weeks ago
Cannot speak too highly of the service provided. Change of vehicle notified and full documentation relating to the new vehicle was received within 2 hours. We were impressed at inception of the policy at the detailed enquiries made to substantiate all answers provided at proposal stage. Quite unique in the industry and ensures that any incorrect information is dealt with at source and not left until a claim arises.
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Posted 1 month ago
I have a ongoing problem. I've sent already 2 email within the last 4weeks and had no response whatsoever, such a bad customer service.
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Posted 1 month ago
V v bad don’t have ur car insurance with them u will pay the price
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Posted 1 month ago
Speedy efficient service - essential when busy
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Posted 1 month ago
Madison was lovely friendly and very helpful
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Posted 1 month ago
Polite friendly thourogh Service
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Posted 1 month ago
I send photo
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Posted 1 month ago
Hakim was helpful. Quick to deal with, and gave a good quote. Thanks Hakim
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Posted 1 month ago
Amazing advisor allie helped me smoothly with my cancellation and processed everything very nicely
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Posted 1 month ago
Good company and friendly staff
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Posted 1 month ago
Im happy with this insurance
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Posted 1 month ago
Good company
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Posted 1 month ago
I'm new buy insurance from Udrive, unfortunately, I have had a bad experience with their service. When I received the 1st proposal from their CS, they said the insurance cost is more higher as i'm a new driver. I designed to cancel with this higher cost, 1 day after, i re-instate the cover with udrive because of some reason. However, none of their CS advised that there has a re-instatement charge until i received their text message on 8/3 that they said i have a overdue payment £650. That's impossible that they incur this charge on customer without any notice, this is not a small amount and not possible to afford this charge. No mentioned in verbally or receive any email from their side, that's unfair to customer. This issue makes me depressed because of this huge amount. They also claimed that my policy only valid for 7 days starting i receive the 1st SMS message, this is ridiculous that they cancel my policy by 7 days notice. I'm waiting for their response on my case but i'm not happy with this service.
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Posted 1 month ago
I had some questions today regarding my insurance documents. I spoke to Madison at customer services and she cleared everything up quickly and efficiently in a friendly and professional manner. I recommend. Thankyou Madison.
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Posted 1 month ago
Good servise
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Posted 1 month ago
Very efficient at his job
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Posted 1 month ago
Zero service
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Posted 1 month ago
U Drive Cover is rated 3.5 based on 1,694 reviews