U Drive Cover Reviews

3.5 Rating 1,695 Reviews
63 %
of reviewers recommend U Drive Cover
3.5
Based on 1,695 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
On-time Delivery
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Read U Drive Cover Reviews

About U Drive Cover:

U Drive Cover Limited is an independent insurance intermediary wholly owned by a senior management team with over 50 years experience in the non-standard insurance market covering motor, commercial vehicle, fleet, household and motorcycle.

We welcome enquiries from customers with an accident or motoring conviction history as well as modified vehicles. We can offer up to 65% discount for ex company car drivers with an accident-free history or for households where there is more than one car. We also offer cover for any car from a Mini to a Ferrari and for all ages from 17 to 99.

U Drive Cover Limited was formed to offer customers a personal approach. We treat each customer as an individual and offer an excellent service. Coupled with our excellent relationships with major Insurers, this enables us to offer competitive premiums as well as the personal touch. For the convenience of customers we do offer online quotations and the opportunity to purchase online but we also feel that we can make a difference by listening to the customer’s individual needs.

The U Drive Cover Limited offices are based In the UK and are manned by staff that have many years’ experience in providing these products. We do encourage existing and new customers to call us as there are many rating factors that can influence car insurance premiums and we welcome the opportunity to listen to your needs. Our aim is to prove that excellent service does not mean that you have to pay higher premiums.

U Drive Cover Ltd Grosvenor House, 4/7 Station Road, Sunbury, TW16 6SB.

Authorised and regulated by the Financial Conduct Authority

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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Today I have spoken to Madison in regards of moving over my insurance on new car, Have to say she handled the update in best way possible and proffesionaly. I was not left on hold for hours and she spoke clear and loud as a day. Call only took about 10 min max and I was left highly satisfied with the service I have received today. Thank you very much Madison
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Posted 2 weeks ago
The way you treat customers is extremely helpful and professional.
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Posted 2 weeks ago
👎 👎 👎 👎
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Posted 2 weeks ago
During my conversation with Ali, I told her that I am highly disappointed with the way and manned that I was treated. I certainly believed that some information was not properly conveyed to me. Indeed I felt like I was duped and that is the reason I am cancelling my contract tomorrow as previously discussed today. I will be glad if an experienced manager could call me to explain further as I know that this is not how this organisation does business.
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Posted 2 weeks ago
great customer service
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Posted 2 weeks ago
Nadhiir answered my call on the first ring which I've never had before and he was very helpful explaining everything to me and answered my emails very quick which was appreciated nadhiir was very pleasant and efficient in all correspondence the reason for only giving 4 stars was the price of the insurance.
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Posted 2 weeks ago
No help to solve issue
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Posted 3 weeks ago
Too expensive. Who wants to pay more and more when you go around and other companies offer you lower premium. Your customers dont feel like your customers if you try to win money for your commissions etc.
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Posted 3 weeks ago
Good service
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Posted 3 weeks ago
The lady who I spoke to was amazing and she deserves excellent feedback.
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Posted 3 weeks ago
I thought they was helpful. Yet I was a little unhappy as they don’t give paper copies out all is on line and not everyone has that kind off access
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Posted 3 weeks ago
I've been dealing with them for 6 months and only one person (Anna) actually did her job, and she was amazing. When I signed up I stated that I wanted to add my wife when she passed her test. They then proceeded to sell me an insurance that didn't cover new drivers. When I went to add her they said no and to wait 48hrs for a new quote. I called back, they said to cancel the insurance it was going to cost £20, then they said £550, then back to £30. After I went elsewhere to set up a new insurance, I called to cancel dreading what number they would pluck out of the heavens to charge me, when Anna, let's face it the saving grace of the company and definitely should work for a better company, was the first person to apologise for the inconvenience and she wouldn't charge me. Please stay away from this company, this is not the first time I had trouble only the biggest. Trying to get a windscreen replaced was bad enough as they cannot tell you how much it will cost and do not communicate with autoglass for weeks.
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Posted 3 weeks ago
The lady I spoke to about my problem, Allie, was quick, clear, efficient and dealt with my issue in a reassuring fashion. Very happy to have everything sorted out in a single phone call, and hardly any wait or holding time.
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Posted 3 weeks ago
Please stay way for this insurance company because they are scumers I have ben with them for 3 months and a cancellation my insurance and I'm still have to pay back 933 pounds which 500 deposit Please do not do the same mistake ! Stay a way for this scumers!
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Posted 3 weeks ago
Very helpful,
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Posted 3 weeks ago
Very bad service!
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Posted 4 weeks ago
Very very bad staff Leonardos, Maks , Alin , Sharlet Please don’t make insurance with this company because them get you money Very poor company Please don’t make insurance with this
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Posted 4 weeks ago
I am not happy at all with this insurance company it's waste off money and time if you need to be insured with them make sure about everything
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Posted 4 weeks ago
She was amazing and she had good people skills and come across very humble and understanding
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Posted 4 weeks ago
Customer service assistant was very friendly and explained my query very easily and without making me feel bad or embarrassed about my situation.
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Posted 4 weeks ago
U Drive Cover is rated 3.5 based on 1,695 reviews