How would you rate
UCR Consultants Ltd
"I dont agree at all with the other reviews. this is the second time i have used this company to change electricity supplier. i have found them efficient and courteous and very professional. I would recommend them."
"If I could give a 0 I would, this is a company who makes changing electricity suppliers more stressful. 4 months later and I am still having arguments about the contract. They rely on phone messages that disparage them to create a case they have dealt with an issue. Rude, inefficient and poor customer services. Do not touch with a barge pole."
"Unsolicited rude and aggressive hard telesales. Avoid them and use a price comparison website for the best energy deal."
"This company cold called. Said they worked directly for NPower, Unprofessional. Feels like a scam. Charged £300. Do not deal with this company. Avoid like the plague."
"They constantly called for over 2 weeks- stating they were ringing on behalf of British Gas...had very little information though so I had my doubts. Eventually turns out the contract they referred to wasn't with BG but wed moved to NPower 2 years ago...when I told them this they said "oh we work with lots of energy companies"....! Only then did they tell me they were a consultants.....!!! Then tried to sell me an NPower contract!! Definitely wouldn't use their services after that."
"UCR made me aware my existing supplier had been overcharging me for months, with very little trouble they sorted me out with a new contract, giving me options to choose from, and with a promise they will now manage my electricity and gas accounts to ensure this never happens again. Having read some negative reviews, my experience has been all good, and I will be happy to recommend them"
"When they phoned the chap speaking to me did not say he was calling from UCR. In fact, without actually saying so, he gave every impression of calling from my existing supplier and was simply calling to discuss the renewal of my existing contract. Very shifty and obviously not to be trusted if they won't state clearly which company they are calling on behalf of."
"Renewed 3 separate gas and electric contracts with UCR after being hounded. They only eventually put one through and I was put onto Business variable rate on the others. I had to try and sort them out with the utility companies after I found out that UCR had done nothing with the renewals and not even contacted me. UCR blamed staff that had 'left' and another that would be 'reported' to their team leader. No help for me though and they told me they did not pay compensation. Who was left to pay out the difference? Me of course!! Why would they worry - it didn't cost them a fortune. Don't bother with this company and save yourself some money."
"UCR FAILED TO ARRANGE THE TRANSFER OF MY GAS CONTRACT AS AGREED. DESPITE PROMISING TO REIMBURSE ME FOR MY SUBSEQUENT LOSS THEY HAVE FAILED TO DO THIS DESPITE CHASING."
"There is no charge
The charge is if you agree another contract after agreeing contracts with UCR consultants.
In fact it is a great experience working with them"
"Not free They charge £250"