u hold the key Reviews

Name: u hold the key
Rating: 4.76

4.8 Rating 310 Reviews

95 %

of reviewers recommend u hold the key

Company Reviews

Metrics

Info

4.8

Based on 310 reviews


Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick, easy process. Staff are helpful, polite and pleasant. No problems at all with lock up.”

Helpful Report

Posted 3 years ago

“Fantastic service provided by both head office via the telephone and on-site by the site manager. The sites are extremely secure, in handy locations, and provide an excellent means to store items. I would certainly use them again if I need storage in the future.”

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Posted 3 years ago

“Very easy to deal with .Accommodating to our needs regards to key pick up and unit preference..lovely friendly staff ..Units clean and dry and in very good condition will definitely use again”

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Posted 3 years ago

“The staff who deal with the Sunderland site was very helpful when we needed storage quickly. Would certainly recommend..”

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Posted 3 years ago

“Great speedy service well impressed 5 star. Thanks Dave”

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Posted 3 years ago

“Clean and dry storage facility - added bonus of being able to drive up to the storage locker itself! Very good customer service at the start and end of our storage period. Really good value compared to large chains.”

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Posted 3 years ago

“Quick efficient process and Container exactly as described and what I required.”

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Posted 3 years ago

“Very quick and easy to book a container. Easy payment. The access is great and very secure. I feel confident my things are safe.”

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Posted 3 years ago

“Booked at very short notice, size I required was not available but given next size up for the smaller price. Quick, efficient and hassle free, very impressed. Would thoroughly recommend.”

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Posted 3 years ago

“They were very efficient, super easy to access storage. Great service, good price. I recommend it.”

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Posted 3 years ago

“A really friendly company that go out of their way to help. Thank you u hold the key!”

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Posted 3 years ago

“Second time i have rented and chose mainly because of 24hour operation. Units are clean and well looked after with full support service if needed.”

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Posted 3 years ago

“Absolutely excellent service. Units are so clean and such great quality. Highly recommend Alnwick site.”

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Posted 3 years ago

“Site manager professional, 24 hour access, competitively priced, excellent customer service department, storage unit clean and secure, on site security excellent.”

Helpful Report

Posted 3 years ago

“Great communication, quick and easy service. Highly recommend”

Helpful Report

Posted 3 years ago

“I would like to compliment the Joanne fir the assistance she has given to me and the helpfulness received. She has answered every question put to her in an exemplary way. I would highly recommend U Hold The Key to all my friends and colleagues. Thank you once again for all the assistance given, it is greatly appreciated”