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Twelve Transfers Reviews

4.8 Rating 597 Reviews

97 %

of reviewers recommend Twelve Transfers

Company Reviews

Product Reviews

4.8

Based on 597 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat

About Twelve Transfers:

Twelve is not your regular taxi, minicab, shuttle, airport transfer... or whatever you would like to call it type of service. We are't new in the business, but yet we are creating something new.

With over 6 years experience in the London taxi and minicab industry, you can be sure that Twelve will always find you the best driver and car. Our aim is to offer a great alternative to the existing solutions, but in a simpler way. Rest assured that whatever requirement you might have, we are here to fulfil it, Twelve months a year at your service.

Twelve - more than just a transfer...

Visit Website

Phone:

+44 (0)20 3479 5700

Email:

feedback@twelve.london

Location:

Jhumat House, 160 London Road
London
IG11 8BB

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Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was my first time with Twelve Transfers. The service was perfect. The driver Abdelaziz M. arrive earlier. He was absolutely very helpful and kind. Thank you very much.”

“Mihai was absolutely excellent and super-helpful, truly polite 5-star service. Thank you very much.”

“Extremely reliable, on time and very polite and professional driver. Could not have expected anything else!”

“We booked through Twelve Transfers just one day before arriving in London. Our driver, Mariusz D. Pezik was on time and met us just as we came out. Service was good. Very efficient.”

“Absolutely brilliant. My driver was courteous and waiting for me. Easy to find, I would highly recommend this service.”

“Every aspect of the service is focused on the customer and what they need - from the booking processes, to the communication about who your driver is and where they will wait for you, to the warm courtesy and friendliness of the drivers to the safe and steady way that they drive. I have never been so happy with a transfer service in London. Fantastic value for money when you compare to other companies.”

“Twelve Transfer provides the best service among the others. I have a feedback you guys have changed the policy to increase the price of LHR pickup by 30 pounds compared to the drop off. I think this is way too high. It cost me 50 pounds from my place to heathrow but the return cost is 81. If the difference is somewhere in the lines of 10 or 15 pounds then its OK. Except this you guys are the best in the business.”

“What's not to like? Perfect and comfortable transfer from door to door in a fine vehicle. I would recommend this service anytime.”

“Able to contact driver when we arrived earlier than expected. Nice, chatty driver. Good journey and price as agreed.”

“We used Twelve Transfer twice and both times they provided a great service. We travelled with our 7-month old baby and they made our trip so much easier!! They had the perfect car for us, a baby car seat, they were punctual and super easy to contact and talk about any questions we had. Moreover, they were by far the most economical option of all! I would recommend them 100%!”

“George the driver was very polite and helpful in every way. Would recommend this service to all who use it”

“regarding email info and confining always our trip, we found driver waiting for us”

“Professional, on time, kind driver ... very good !!!”

“Great. Could not be happier with Twelve Transfers. 2 hours to clear Heathrow's Border Control and Twelve Transfers was still waiting for us. Excellent service. Thanks Twelve Transfers”

“We (4 persons with 8 luggage) booked three transfer trips with Twelve Company in May 2016 via their online website (after we researched thru Tripadvisor's website for positive opinions) for the needed transfers from Heathrow Airport to Hotel, Hotel to Southampton Cruise terminal, and from Southampton Cruise terminal to Heathrow Airport for our recent 14-night Mediterranean cruise. The provided transfer trips were all on time with excellent drivers and vehicle conditions. Costs for the three trips were low and comparable to other transfer providers in London area. Their online and email services were excellent for booking and communicating messages. The agents were excellent and promptly responded to our emails and chats. Thanks for providing excellent services. We will use your transfer services again for our future visits. H. Phan”

“Met us bang on time and brought us directly to our destination. Very good value service.”

“We were a group of 17 persons and we had booked 3 cards from our hotel Thistle Euston. The drivers were in good time and they were friendly and helpful. The journey was very comfortable. Though there was a lot of trafic, we were at the airport in less than one hour and had a lot of time for shopping. Thanks a lot Twelve Transfers :)”

“Late night flight with 3 young children...could have been a disaster! But thanks in part to your wonderful company it went without a hitch. Immaculately presented car and driver and easy to use booking system. First class job, thank you! PS I've already booked my return journey.”

“Very happy. Prompt and polite driver. Price great.”

“Great online support, clear email notifications with all journey details and great follow up with updates. Journey was as good, driver was waiting at arrivals with a name board, helped with the luggage and even offered a bottle of water to each of us. Great value for money and would definitely recommend/book again!”

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Twelve Transfers is rated 4.8 based on 597 reviews