TV Aerial Specialists Ltd Reviews

4.6 Rating 346 Reviews
91 %
of reviewers recommend TV Aerial Specialists Ltd
4.6
Based on 346 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Read TV Aerial Specialists Ltd Reviews

About TV Aerial Specialists Ltd:

Fast and affordable TV, Aerial & Satellite installation specialists.

Visit Website

Phone:

0808 169 2979

Email:

sales@tvaerialspecialists.co.uk

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Booked in twice for TV wall mounting, 'couldnt' give a quote over the phone. Twice waited in all day and no one turned up. Twice had to cancel as 'engineer unreachable' and not coming anymore. Major delays between contacting and availability. Contacted alternative company, price given straight away, booked in within 2 days, engineers turn up bright and early, excellent work. Regret not contacting the other company first and wasting my time with these!
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Took the day off work to get my TV aerial fixed for Christmas and the engineer didn't turn up!!! Couldn't be more disappointed with the service I received from TV Aerial Specialist, I would recommend booking elsewhere!
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My job took over three months to complete. The three engineers that visited were friendly but unfortunately the quality of work was shocking. The second engineer brought me a bunch of flowers to apologise for the state of the first engineers work. They have made a mess of my wall. The bracket they installed was not the right one so they adapted it by drilling a larger hole in it and when that didn’t work they just bent the bracket backwards to enable them to connect a cable. I had little to no communication from the company during the three months telling me the status of the job. I definitely would not recommend and would never use again.
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Decent job but engineer was rude and obnoxious. Also, price quoted on the telephone was inflated on arrival then told VAT was on top as well - even though it was a domestic order to a domestic property
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Booked to have an appointment with an engineer on Saturday 16th nov. They rang the day before to confirm that engineer will be coming late morning/early afternoon time. I waited in all morning and heard nothing so I called the office who said they’ll find out what time the engineer was coming. I then had a call from the engineer saying he’ll be coming soon and he’d call me when he’s on his way. I waited for an additional 3 hours and heard nothing. I then called the engineer back on his mobile, which went straight to voicemail. I also called the main office which also went to voicemail. I’m assuming they closed and went home without letting me know. I therefore wasted my entire Saturday waiting for an engineer that had no intention of turning up. Extremely poor and unprofessional service.
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I am very sorry to say - not happy with the service provided. Dirt all over - never cleaned anything- paint and dust all over- left the packing on the floor for us to clean and tidy. I can send you pictures for this . Poor service!!
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This a great, fast and very professional service. I contacted them on Friday. They phoned me on Sunday and my TV aerial fitted on Tuesday morning. For a great price.
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Fantastic service, 100% professional, with pride in their work
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Communication was brilliant, the 2 men that turned up were on time, professional, easy to talk to and took me through every step of the work being carried out. I will be using this company again for future projects for sure and will definitely recommend to family and friends. Thank you!
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Riggers Shaun and Jasper came and fitted our aerial today. They made us feel at our leisure and relaxed, because they showed us with their technology that we do not need to worry about the aerial any more. They did not take long to do the job, but they worked hard. And so far good results with the problem solved. Thanks very much for the service provided by Shaun and Jasper.
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Could not fault Shaun andJaspers work did an excellent job ,good price, would recommend really nice people.
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Had 3 televisions wall mounted, the company was communicative and easy to deal with throughout the process. The 2 guys who did the job were excellent, both very friendly and did an great job, the end result looks fantastic.
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Fabulous service really nice lads shawn and jasper
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Really good chaps. Did a top job and very friendly and knowledgeable
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The 2 guys who did my work on tv wall bracket and fitting my new tv were superb. Really nice lads and great service couldn't do enough for me thanks, Shawn And Jasper!!
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Excellent service from Shaun and Jasper. reasonably priced and a job well done. Highly recommended, thank you.
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Ripped off me Mrs was not happy £83 to put a end for the Ariel not happy at all
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Would like to have rated but no one turned up or even bothered to call me! Terrible customer service!
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TV Aerial Specialists Ltd is rated 4.6 based on 346 reviews