TV Aerial Specialists Ltd Reviews

Name: TV Aerial Specialists Ltd
Rating: 4.60

4.6 Rating 346 Reviews

91 %

of reviewers recommend TV Aerial Specialists Ltd

Company Reviews

Metrics

Info

4.6

Based on 346 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About TV Aerial Specialists Ltd:

Fast and affordable TV, Aerial & Satellite installation specialists.

Visit Website

Phone:

0808 169 2979

Email:

sales@tvaerialspecialists.co.uk

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TV Aerial Specialists Ltd 5 star review on 18th October 2022

Billy W

TV Aerial Specialists Ltd 4 star review on 6th September 2021

Gary C

TV Aerial Specialists Ltd 5 star review on 2nd December 2020

Aaron M

Anonymous

Anonymous // 01/01/2019

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“Wires left just anywhere not channelled in or put into trunking. A 300 bill for a bracket and someone to do 8 bolts. Not very impressed”

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“Great job. Would highly recommend, and will be getting them back to mount another TV in due course.”

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“Horrible customer service - Woman on the phone was rude and unhelpful and very unprofessional. Was meant to have an appointment on a Friday and the guy never came. Then booked again for Tuesday and got told I was the first slot 8am - heard nothing till I called them at 10:30. Again, the same receptionist was of no help and incredibly rude. I decided to go with another company who had much better handling as this was atrocious. Do NOT recommend.”

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“Very friendly and a very good job”

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“Excellent workmanship clean on time Courteous and polite I highly recommend Shaun was brilliant Thank you I am up and running 👍😄”

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“Very helpful and friendly engineer”

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“Absolutely awful service we booked a Tv to be wall mounted by this outfit. Two guys rocked up who could hardly walk they proceeded to try and wall mount our brand new out of the box working 75” 8k TV. One of the guys damaged the TV, said he did then ever since Sean has backtracked denying they did it. They left the house in a mess and apologised for the damage (because that helps doesn’t it). Sean initially went radio silent ignoring my calls, then responded denying all blame. So I’m left with a damaged TV and out of pocket to the tune of £1700 thanks guys great service (sarcasm)”

Helpful Report

“Booked TV Aerial Specialists for TV Wall mounting. Was initially told 8am-1pm time slot... waited and then called at 11am just to confirm still coming only to be told it was 1pm-5pm. So I waited until 4.30pm and still no sign of them. I then called them and was told it would be after 6pm now but it would be best to reschedule now. So disappointed in the service, was waiting all day wasted a day waiting around. No customer service skills, no communication skills, no time management skills so avoid using this company. Useless.”

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“What a rip off moved a box from downstairs to up and tuned 2 televisions charged £71.99”

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“A very professional service was what I experienced, the man would not go until I was satisfied that everything he had done was ok.. A very helpful and genuine job was carried out I am impressed with the job.”

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“Very good job fast clean well worth the money”

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“Very happy with the service I was given, the engineer was very helpful he gave us a few options and good advice very clean and tidy job done”

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“Very impressed with the service, Shaun the engineer, was very knowledgeable. He explained everything to us, he took photos of the component that needed changing (it was very corroded and had a nest of spiders living in it) when Shaun took the component off, he wanted us to see how bad it was. When he got the tv up and running again, he took the time to show us how we could get a better picture, by using a different method of connection. Also how to take advantage of some features we didn’t know we had 😆. Very very impressed. Would highly recommend.”

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“Shoen were very Polite , and explained everything , he was also very tidy , he used cover shoes and didn't stain the floors and carpets! , he removed unnecessary old hanging cables which made the wall of the house look much better. Tv is working well ! Thank you !”

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“Really good price and friendly knowledgeable fitter - would definitely recommend!”

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“I could not be happier, the engineer you sent us was excellent. Will absolutely recommend your company.”

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“Excellent fast service and a great job done! Thank you”

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“Your visit was entirely successful and the engineer friendly and helpful. Thank you for the prompt and speedy visit.”

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“We live in a poor reception area or rather we did until Shaun appeared! He fitted three more aerial sockets so now we are able to watch television in diferent rooms. We found him ultra professional, methodical and friendly. We cannot praise him highly enough. He even wanted to knoww where our vacuum cleaner was so he could tidy up after himself. We would recommend him and the company he works for to anybody. The price quoted was very reasonable with no hidden extras! Thank you Shaun!!”

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“Your installer was professional, punctual and polite, he shown a good understanding of my requirements and nothing was too much trouble, I recommend this company to anyone requiring a tv wall mounted.”

Helpful Report

TV Aerial Specialists Ltd is rated 4.6 based on 346 reviews