Tuition Academy Medway Reviews

4.77 Rating 66 Reviews
94 %
of reviewers recommend Tuition Academy Medway
Read Tuition Academy Medway Reviews

About Tuition Academy Medway:

Providing quality, affordable supplementary education for children ages 6-18.

We Don't Coach, We Educate!

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Phone:

07401 800 080

Email:

medway@tuitionacademy.co.uk

Location:

7B Centre Court, Sir Thomas Longley Road, Rochester

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Anonymous
Anonymous  // 01/01/2019
I admit my daughter last summer to have some skills for 11+ exam. But I realised later that this tution academy is not that good I expected. My daughter always scared to go to the tuition and she was so nervous when she is in the class. I came to know teachers were not friendly and they never solve the question streight way. Mock exam they took but never correct them when they make mistake. They never revised properly. While I asked they said it is not done by them but the parents. 2 times they took tution money before it due. One day early in the morning she become sick, I called the Academy they replied I have to call them 24 hours before. But she was sick in the morning how can I call them 24 hours before. Thus they charged me for that day. They prefer money then teach the children. When I call to the academy for some help they become disturbed and refuses to answer my questions which was study related. I am not happy at all of their tution.
My daughter was a student for more than 1 year. Last month the day she supposed to attend the tuition but due to sickness she was unable to attend. As a parent I informed it to the Academy but they still charged me fine for that day as Academy told I have to give them notice 24 hours before. sick. While I asked they refused me and charged me for that date. Also their tuition standard is not good as they never discussed with the children what they mistakes. They just correct the mistakes but never discussed with children. What I came to know they are more focused on earnings rather than educate childrens. I think in this area there should be more quality tuition provider to help our children as this academy they are doing monopoly business rather than helping childrens. Medway Council should look in to it.
Dear Anonymous, we are sorry to hear that you are not happy with our service.
For the record, whilst in open forum, our attendance terms and conditions are made very clear from the start. First verbally to all parents and then again in writing allowing time for parents to decide if they still want to commit to proceeding with our services.
If they then want to get started, parents return a signed copy of our terms and conditions to officially confirm.
This is all part of the standard enrolment process for every student who starts and is all very clearly documented.
At our Medway location, our teaching staff are all fully qualified and passionate about helping every student achieve their true potential.
That is what we all set out to achieve during every lesson here at Tuition Academy.
Bearing in mind your post, if you can provide me with the student’s name and full details of your complaint along with all supportive documentation, I will of course look into this matter for you personally and reply accordingly.
Thank you
Peter Lewis
Commercial Director
Awful inexperienced teachers
This reviewer has been identified as a child under 16 years of age. We have spoken to the parents who remain very happy with our service.
Tuition Academy Medway is rated 4.77 based on 66 reviews