Trux Storage & Removals Reviews

Name: Trux Storage & Removals
Address: Trux Storage and Removals, Sopers Road, Cuffley, Potters Bar, Hertfordshire
Rating: 4.94

4.9 Rating 233 Reviews

99 %

of reviewers recommend Trux Storage & Removals

Company Reviews

Metrics

4.9

Based on 233 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Trux Storage & Removals 5 star review on 15th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ed and his team gave a 5 star service on price delivery and made the whole day very relaxed. Highly recommend Trux storage and removals”

Helpful Report

Posted 5 years ago

“Ed and the team did a great job from the pre-move survey (waiting for me when I was late), the quotation admin and most importantly on the day itself with a great job packing, loading, stopping off to collect some extra stuff from Big Yellow and finally unloading. Please give them an opportunity to quote for your business”

Helpful Report

Posted 5 years ago

“Fantastic service giving us confidence at every stage. Packing and removal carried out in a calm, professional manner. Can give nothing short of a glowing reference for the company from initial quote through to completion day. Highly recommended.”

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Posted 5 years ago

“Finally something that went right first time with our house move. Trux were able to move us out at very short notice, giving us a reasonable quote from our photos & description, when we realised we had to leave our old place a few days after we'd returned from a long haul trip. They kept our stuff safe and snug, while we waited the indefinite time for the purchase of our new house to go through, and then when the happy day came delivered all our stuff dutifully at the new house. They were quick, efficient, professional and very personable - it is weird having strangers handling all your things but the Trux team didn't give us any cause for concern, in fact the reverse - they knew exactly what they doing and we were very glad we hired them.”

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Posted 5 years ago

“Fantastic service from Trux! The service was so organised from first point of contact until collecting the boxes after we settled in. From the moment they arrived to start packing it was calm and under control. Each member of the team was professional but also friendly and made the moving experience much less stressful. It was money well spent, thank you.”

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Posted 5 years ago

“Excellent service for removal of all our belongings to storage, then delivery to our new house. All staff were polite, curtious, and friendly. A first class service from a professional company at a very good price. Would recommend Trux to anyone!”

Helpful Report

Posted 5 years ago

“Four guys turned up to pack and load one day, they were super efficient and all done by 12:30pm. Next day it was just the two unloading and rebuilding, we moved over 200 miles away so quite a logistical challenge. Again unloaded furniture and placed where we asked, beds assembled and all boxes in the house by lunchtime. If I ever plan to move again I would not hesitate to use Trux and recommend them thoroughly.”

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Posted 5 years ago

“Our move was done very quick and efficiently three very helpful guys .Probably could have rang round a got it a little cheaper but you get what you pay for Trux are average priced .”

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Posted 5 years ago

“Professional, speedy and friendly service”

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Posted 5 years ago

“From start to finish they couldn't have been more helpful and professional. Very flexible with dates and easy to communicate with. This is the 2nd time I've used Trux and can highly recommendon them. On moving day they worked so hard from start to finish and I was so happy with how smoothly everything went.”

Helpful Report

Posted 5 years ago

“Very helpful from start to finish. My furniture went into storage for a couple of months before being delivered to my new address over 200 miles away. Very efficient, friendly and helpful staff - will definitely recommend their services”

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Posted 5 years ago

“Very efficient and friendly service. Would have no hesitation using again or indeed recommending to anyone looking for a professional firm to assist with the big move! Thanks so much Trux team from one happy client. Sarah B”

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Posted 5 years ago

“Fantastic service the team were so professional and nothing was too much trouble even when I was very stressed and kept changing my mind. They were on time and no damage or breakages, perfect. Thank you all for a job well done.”

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Posted 5 years ago

“We have used Trux for several removal jobs and storage. We have always found them to be careful and respectful and willing to always go above and beyond. I would not hesitate to recommend this firm for small or large removal work. You will be in safe hands and not be disappointed. Well done again . Nick”

Helpful Report

Posted 5 years ago

“Professional, friendly, great service, despite all the stairs they had to climb. Would definitely recommend them to anyone”

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Posted 5 years ago

“Great bunch of guys, nothing too much trouble, even tuning our guitar! Good humoured; you wouldn't think they did this day in day out. Engaged with the children, friendly and polite. A couple of breakages but with over 100 boxes I guess it's to be expected. So relieved they packed for us! A totally stress free move. Thanks.”

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Posted 5 years ago

“Felt so relieved when they arrived to start packing and the rooms were packed so quickly. The guys were so friendly too; you wouldn't think they do this every day from the way they were. Happy to engage with the children, and even tuned our guitar! Had a couple of things break but considering we had well over 100 boxes this isn't too bad! Would highly recommend. Moving was a totally stress free experience thanks to them.”

Helpful Report

Posted 5 years ago

“Very friendly, polite staff. Brilliant customer service from start to finish with both removals and storage. Prompt & efficient.”

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Posted 5 years ago

“The team were on-time, professional but friendly and very helpful. Nothing was too much trouble! We would definitely recommend this company to anyone else. Thank you team!”

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Posted 5 years ago

“Trux made our move simply and where a pleasure to work with on what could have been a very stressful day We would highly recommend Trux to anyone moving”

Helpful Report

Posted 5 years ago

Trux Storage & Removals is rated 4.9 based on 233 reviews