Trussle Reviews

3.33 Rating 6 Reviews
50% of reviewers recommend Trussle
432 Review Views (past 24 hours)
10AM - 12PM
55 Review Views
12PM - 2PM
41 Review Views
2PM - 4PM
38 Review Views
4PM - 6PM
35 Review Views
6PM - 8PM
41 Review Views
8PM - 10PM
44 Review Views
10PM - 12AM
39 Review Views
12AM - 2AM
0 Review Views
2AM - 4AM
22 Review Views
4AM - 6AM
38 Review Views
6AM - 8AM
43 Review Views
8AM - 10AM
36 Review Views
10AM
10AM

Popular Questions:

Customer Service

How can I contact Trussle?
Are you a business owner?
See Business Solutions

Write Your review

Tell us how Trussle made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photo to this review?
Upload Photo
(only JPEG and PNG files) (optional)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
BOOM! Your review is being processed!

Thank you for helping other customers to make an informed decision.

Why not write another review on a recent company you have used and be in with a chance to win £250 Amazon Gift Card. Review Another Company

Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Customer Service
communication channels
Live Chat
"Mine is a really simple situation - I have 8 years left on a mortgage with 30% LTV. My credit rating is 999. All I want to do is remortgage and fix for 5 years. I spent 15 minutes answering questions on the Trussle website then someone called Mansi popped up so I could "beat the queue". I then had one of those awful chatbot type conversations where Mansi would say "Hi" then disappear, presumably dealing with something else. Really frustrating when someone can't give you a bit of undivided attention (assuming Mansi was a real person - it was hard to tell)! I eventually gave up, went on Money Supermarket and will be applying to HSBC. When it works live chat can be brilliant but on this occasion it just left me feeling rather devalued"
Helpful Report
Posted 1 month ago
Are you Trussle? Gain access to your dashboard so you can reply to this review. Get Access
"It could be so so good if only the broker would not present you with one and only option, the option that he/she thinks "is best for you". As someone who works in the financial industry I am well literate when it comes to financial matters and can decide what is best for me. Rather than being presented with one option which feels like the the broker just needs to hit target this month for this particular lender, present your customers with alternatives that although might be more expensive overall, but are a better fit overall."
Helpful Report
Posted 11 months ago
"I have just used Trussle for my remortgage and couldn’t have been happier with the service and results achieved. I am always looking for the best deal and was so happy with the mortgage offer. The entire process was so easy and they were always on hand to respond to any questions I had along the way."
Helpful Report
Posted 1 year ago
"If you are contractor - never ever try to use Trussle! I have wasted 1 and a half of month with providing any kind of documents, and finally they informed me that Barclays can't give mortgage for contractors even with £80000 annual turnover!"
Helpful Report
Posted 1 year ago
"Great way to compare mortgages, especially when you work and can't make a hour 1/2 long appointment with brokers. Every things online, you have a profile/application that you can access 24/7 and see progress. Friendly advisers, no hassle as of yet."
Helpful Report
Posted 2 years ago
"Great way to compare mortgages, especially when you work and can't make a hour 1/2 long appointment with brokers. Every things online, you have a profile/application that you can access 24/7 and see progress. Friendly advisers, no hassle as of yet."
1 Helpful Report
Posted 2 years ago
Trussle is rated 3.33 based on 6 reviews