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Truly PVC Limited Reviews

4.7 Rating 2,304 Reviews

94 %

of reviewers recommend Truly PVC Limited

Company Reviews

4.7

Based on 2,304 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Truly PVC Limited:

Truly PVC Supplies specialise in the supply of uPVC conservatory, window, door and home improvement parts to the trade and public. Trade customers have a reliable partner who they can depend on. While home DIY enthusiasts purchase professional products much cheaper than found on the High Street.

Visit Website

Phone:

0161 339 4982

Email:

sales@trulypvc.com

Location:

259 Stockport Road
Ashton-under-Lyne
OL7 0NT

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Truly PVC Limited 5 star review on 4th January 2024

Truly PVC Limited 5 star review on 2nd June 2023

Truly PVC Limited 5 star review on 5th April 2023

Truly PVC Limited 5 star review on 5th April 2023

Truly PVC Limited 5 star review on 28th February 2023

Truly PVC Limited 5 star review on 10th June 2022

Truly PVC Limited 5 star review on 11th February 2021

5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice and strong fence panels”

Posted 1 year ago

Thank you for the review! We’re thrilled that you were satisfied with our product. Please, let us know if there is anything further we can do to assist.

Posted 1 year ago

“Goods were despatched very quickly, and efficiently overall pleased with everything.”

Posted 1 year ago

Thank you for taking the time to leave a review!

Posted 1 year ago

“The items I sent fore came the next day. " Excellent service" Mr Leslie Adams. P.S......... I TRIED TO LIGHT TO LIGHT UP STAR NUMBER 5 BUT IT DID NOT SHOW UP. . .P.P.S IT JUST DID.”

Posted 1 year ago

Thank you for the excellent review! P.S Don't worry about it, we hope to assist you again soon!

Posted 1 year ago

“Goods were fine”

Posted 1 year ago

Hi, Thank you for your recent order! We hope the end caps have been able to complete the job in which it was intended for. If you have any problems or would like to discuss your order further, please contact us directly. One of our customer service team will be more than happy to help. Kind Regards, Kim

Posted 1 year ago

“Product good. Arrived quickly. Unfortunately I had to send it back, as it didnt quite fit my lock. (My issue not Truly's). I did all this, but had to get in touch, as received nothing after ten days.. Was told it had processed. It hadnt. I'm sure it was juts a glitch but just one to watch on returns Would shop there again as they were very attentive from a personal point of view.”

Posted 1 year ago

Thank you for the review! We always appreciate feedback. We have since looked into this error and resolved it with our IT and accounts team. Please, let us know if you have any further queries.

Posted 1 year ago

“easy transaction and delivered on time”

Posted 1 year ago

Thank you for taking the time to leave a review! Please, let us know if there's anything we can do to improve.

Posted 1 year ago

“Ordered several Conservatory UPVC polycarbonate end caps...they were perfect for the job. Ideal replacement for the old end caps. However, i also ordered the breathable tape to go onto the end of the polycarbonate panels. I found that the tape had almost lost its self-adhesive properties which made installation difficult. Items were delivered very quickly...despite the problems with the tape i would recommend Truly PVC.”

Posted 1 year ago

“Great website. Quick delivery and great materials. The only problem was that I have ordered the wrong cill caps and corner fittings for the type of cill covers ordered, my fault I know but maybe when the order is processed it could have been picked up maybe? Will use again thank you”

Posted 1 year ago

“Delivery was fast and correct apart from the fitting instructions were not present, despite the website stating they would be!”

Posted 1 year ago

“Ordered items early on Wednesday, paid for next day delivery, today is Friday and still not here stayed at the delivery address all day, waiting to do the job. Yodel are the couriers and their 'tracking' service is worse than useless, I think its just a box ticking exercise. I have had experience of Yodel before and they are absolutely the worst couriers I have ever had experience with. If Truly PVC wish to keep their customers coming back they should ditch Yodel. Update : Truly PVC contacted me to apologise for the delay and I have recieved my order as well as some compensation from them, so well done Truly PVC.”

Posted 1 year ago

“Good company good product Email confirmation should should say what has been ordered Rather than just order number and price Would help to sort out errors sooner Thank”

Posted 2 years ago

“I wish the Order Confirmation would list what goods it refers to. Lots of info about price & delivery, but no description of the goods. I order lots on the internet, so lose track of what I have ordered from a particular supplier.”

Posted 2 years ago

“Usually their products are excellent quality and value but with one length of skirting we had to lose 8 inches of it as it had a large bubble on it which would have been seen when fixed to the wall.”

Posted 2 years ago

“Item wasn't as described. Only two side of the 20mmx20mm trim are white rather than all four sides. The other two sides were cream with a white lip.”

Posted 2 years ago

“I ordered plastic Polycarbonate Trim from Truly PVC and it was Delivered the next day and in good condition. I would recommend this Company. Greswolde Construction Limited.”

Posted 2 years ago

“This was a very efficient service from Truly PVC, the product and price was excellent. I would definitely recommend this company.”

Posted 3 years ago

“Excellent, on price, service, delivery, and quality and I have no hesitation in recommending them.”

Posted 3 years ago

“This company had the right parts which I had difficulty sourcing elsewhere. Paid for next day delivery and it arrived promptly. Great service. Only grumble was paying £10 for postage and it only cost £4.17 otherwise great service. If correct postage charged I would have happily given 5 stars”

Posted 3 years ago

“Excellent warehouse staff, very helpful. Their prices are some of the best around.”

Posted 3 years ago

“Hi all, I left a rather damming review under Anonymous posted a day ago! I would like to apologise to Luke and his staff at Truly PVC Ltd for my remarks made by myself about the delivery of my parcel. I assumed, wrongly, it was them that arranged the delivery, courier service, date and time where in fact it was the company I went through to purchase the item. Unlike Chelle I had a different encounter with Luke where he made the effort to email me at just gone midnight to query my review and we discussed our issues and I was happy with what he informed me. The price of the item was by far the best around and knowing that Truly PVC dispatched my parcel the same/next day they done their part efficiently and prompt. I wouldn’t hesitate in using Truly PVC Ltd again as they weren’t to blame for the delay in my parcel. So sorry Luke and wish you the very best in the future! Cheers!”

Posted 3 years ago

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Truly PVC Limited is rated 4.7 based on 2,304 reviews