True Traveller Reviews

4.8 Rating 1,773 Reviews
99 %
of reviewers recommend True Traveller
Read True Traveller Reviews

About True Traveller:

True Traveller - Travel Insurance designed by Travellers

When travelling overseas, the one thing you should never skimp on is your travel insurance cover, as should things go wrong you want the very best cover for you and your possessions.

At The True Traveller, we’re used to advising people on travelling all around the world, and due to feedback from our customers we’ve changed our insurance website, made it even better value and extended the range of products.

On Single Trips, we offer three Policies called True Value, Traveller and Traveller Plus. True Value is designed for travellers under 40 years of age, and is designed for last minute travellers and backpackers. The Traveller policy, our most popular, is designed for holiday makers and adventurous travellers alike, and Traveller Plus gives enhanced medical and cancellation cover.

On our Multi Trip Policies, again we offer the Traveller policy valid for unlimited trips throughout the year for durations up to 30 days, and the Traveller Plus policy which offers enhanced cover for unlimited trips lasting up to 70 days. We also have a budget True Value Policy for travellers under 40 years of age.

We’ve tried to get the prices as keen as possible on all our insurances. This means on the Single Trip and Multi-Trip you have the option to exclude Baggage Cover as this may well be covered in your Home Contents insurance; you also have the option to add-in different activity packs. The Traveller Pack covers 92 of the regular holiday activities which you will get involved in, and covers clerical/non-manual work as standard. The Adventure Pack covers a further 41 activities and is designed for the more adventurous traveller and backpacker, covering trekking to 4,600m, as well as volunteer work and manual work. The Extreme and Ultimate Packs covers all the more extreme and ultimate adventures. The Extreme covers trekking over 4,600m to any altitude, as well as Scuba Diving to 50M. The Ultimate covers Hang Gliding, Mountaineering and Polo to name just three of the Ultimate adventures!

Visit Website

Phone:

0333 999 3140

Email:

insurance@truetraveller.com

Location:

6 Drakes Courtyard,
Kilburn High Road,
London
London Borough of Brent
NW6 7JR

Anonymous
Anonymous  // 01/01/2019
They respond to queries quickly and are eager to ensure you have the best experience as a customer.
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Posted 22 hours ago
Booked online. Real easy to find the insurance l required. Very easy process to follow through to check out. And a reasonably competitive price! l have not had to make a claim yet and l don't know how easy this will be. That's why the 4 stars. Otherwise 5.
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Posted 4 days ago
I had a fantastic experience- I hate doing these things online, always preferring to speak to someone. Jadine was incredibly efficient aswell as being a thoroughly lovely person to deal with, a real credit to the company. Absolutely will use True Traveller in future.
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Posted 1 week ago
Easy ,clear and web worked
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Posted 1 week ago
Everything was handled quickly and efficiently, both on the phone and on the website. The telephone staff were friendly and helpful and the booking process online was straightforward. I would vertainly recommend True Traveller travel insurance, especially as was our case, if you need insurance for a trip which doesn't start and end in the UK
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Posted 2 weeks ago
Bezvadné krytí a super rychle jednání. Vřele doporučuji.
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Posted 2 weeks ago
Very user friendly
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Posted 3 weeks ago
Easy to get onto website and set up insurance. Only issue no reminder email
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Posted 3 weeks ago
Easy to use website. Good value for the cover provided. Quick and efficient customer service to change an error on our initial purchase. Fingers crossed we don't need to use the claim service.
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Posted 3 weeks ago
Used Truetraveller when my son travelled in se asia and cut his foot on sea coral. Couldn’t have been simpler to resolve. So using them again for his ski insurance. All looks good. Medical cover looks to be well covered. Again easy to understand as far as I can see?
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Posted 3 weeks ago
I used true traveller when travelling for 5 months in Asia. I think it was reasonably priced and I loved that you could extend the policy for a discounted rate while you were travelling as I didn’t have a definite date I would return. I did have to claim from my insurance for medical reasons when I visited a hospital. The process was so quick and easy! I filled in an online form which took less than 10 mins and asked very reasonable questions and I was paid the claim the next day!
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Posted 3 weeks ago
Process of obtaining insurance online is very straight forward and hassle free,but have yet to make a claim which is when things really matter,hopefully I'll never have too.
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Posted 3 weeks ago
It's a professional and efficient website layout to work with, with well priced policies available.
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Posted 4 weeks ago
I am the first time user of this service but I am already amazed. I unfortunately put down the wrong dates for my insured trip and I sent an e-mail late in the evening, asking for correction and the next day everything was fixed. How cool is that? Have been traveling for good 28 years now and I have good feeling about this one. We will see. Hopefully nothing happens to me and you. Stay safe and rock on!
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Posted 1 month ago
Really easy to use website. I didn't have to spend ages on the phone like you would with most insurance companies. The website explained everything clearly in laymans terms. Reasonable price too would use again.
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Posted 1 month ago
A very easy to following website offering a wide range of cover - everything explained well.
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Posted 1 month ago
We had another policy running from 05-07 February and we were faced with a medical emergency which True Traveller refused to help us with, leaving a very vulnerable family stranded in Bordeaux!
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Posted 1 month ago
Hi I'm very sorry but we cannot comment on this review whatsoever, as it's being dealt with our insurers compliance and legal department. True Traveller
Posted 1 month ago
Reasonable price. Friendly interface
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Posted 1 month ago
Fast and helpful service
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Posted 1 month ago
Honestly, my last interaction with an agent at TT was amazing. They went above and beyond and i really appreciaed the help. Will continue to use True Traveller insurance
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Posted 1 month ago
True Traveller is rated 4.8 based on 1,773 reviews