Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,463 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,463 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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Trouva 5 star review on 18th December 2021

111

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered from 2 different sellers, a game and some Christmas crackers. Both items arrived well packaged, fast and the attention to detail in packaging was impressive. A very happy customer ❤️”

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Posted 2 years ago

“Delighted to have found you and your treasure trove of stock - thank you”

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Posted 2 years ago

“Wrong colour product sent.”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“I was so disappointed to receive only one of the ordered garden tool care tins, when I ordered two. I dont know how that got changed to only one tin and will see on my bank statement in due course. Very pleased with the product however, having used it before. But I had wanted to give it as a present to two people, not one.!”

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Posted 2 years ago

“Quick and efficient service.”

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Posted 2 years ago

“Wonderful customer service. Great quality products and very fast shipping!”

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Posted 2 years ago

“Have brought gifts so not given yet but I was extremely happy with the service. Ordered 2 items that arrived the next day, one of which was gift wrapped too.”

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Posted 2 years ago

“Great products and great service”

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Posted 2 years ago

“Easy website to use delivery on time and notifications during the process. Parcel packaged very well”

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Posted 2 years ago

“Very please quick service nicely packed and very polite. Recommended.”

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Posted 2 years ago

“Great products from excellent sellers swiftly delivered!”

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Posted 2 years ago

“Great product, just as described and very speedy delivery”

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Posted 2 years ago

“Good website, competitive prices and excellent quality. Packaging and delivery was first class. Highly recommended.”

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Posted 2 years ago

“Found what I was looking for on Trouva, the double-sided tray .lovely colours, brilliant delivery, bought for someone's Christmas present BUt I'm keeping it for me. Really nice product, just that bit different as you would expect with a small independent company, Will shop with you again.”

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Posted 2 years ago

“Still waiting for my order. A lack of communication”

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Posted 2 years ago

“A pleasure to support independent shops. My order was prompt and efficient. Many thanks”

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Posted 2 years ago

“Great for finding quality items and knowing you are supporting independent stores”

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Posted 2 years ago

“The website is easy to browse and contains very good product photos and information. My order was shipped quickly, was well-packaged, and was with me in days. Everything I ordered arrived in excellent condition and was as advertised. I highly recommend shopping here and look forward to doing so again.”

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Posted 2 years ago

“Came in reasonable time. Quality of order was excellent”

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Posted 2 years ago

Trouva is rated 4.6 based on 4,463 reviews