Tropical Supplies North East Ltd Reviews

4.85 Rating 299 Reviews
96 %
of reviewers recommend Tropical Supplies North East Ltd
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Phone:

01429821232

Email:

tropicalsuppliesneltd@gmail.com

Location:

ROCK FARM

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Although I have no real issues with the service , I am a bit disappointed that on 2 separate occasions now part of my order has been unavailable & when I have said I’ll take something else iv had to pay the difference albeit it’s only been a couple of pounds on both occasions this cost should have been met by yourselves as at the end of the day the error was made by you, as your website is obviously not updated frequently enough
Tropical Supplies North East Ltd  4 star review on 31st January 2021
Posted 4 weeks ago
Hi Lynne, thank you for your feedback. we are extremely short staffed at the moment due to staff self isolating and the shop being busier then ever.

The website does say stock levels may vary. We could have just refunded you the out of stock items but we offered you a replacement fish that was £4 more.

Sorry for the inconvenience.
Posted 1 month ago
Good value and quick delivery
Posted 1 month ago
Deliverd on time excellent service but fish not the size i orderd
Posted 4 months ago
Good quick service, I ordered on line and collected in person. Bit of a drive for me but it was good to see the place. Would have loved to look around and will definitely be back when restrictions are removed.
So far the fish are looking well and very busy investigating their new environment.
Posted 8 months ago
Really good service only criticism was one of the koi Angels had a gill plate missing other than that spot on and will continue to buy from you many thanks.
Posted 9 months ago
Can't belive ordered in the morning and came by tea time. One fish smaller then expected but all here and healthy. I will be ordering again and would recommend to anyone after marine fish.
Posted 10 months ago
Very Helpful ! Yes
Posted 10 months ago
Over the moon walked in! No one in the store at all! Managed to walk out with a 425 litre tank under my arm! Couldn’t get a better service than that!😁🦀
Posted 11 months ago
When I received my fish I thought that they were all dead, but after leaving the bags in the tank for 45 mins the fish started moving. The fish seem to be ok today, there is only one that has died. I only received 8 lemon tetra instead of the 10 that I ordered.
Posted 1 year ago
Nice shop and staff. Just a shame the fish were quite abit smaller than advertised on there website.
Posted 1 year ago
Large selection of fish. Knowledgeable and helpful staff 😊
Posted 1 year ago
Tropical Supplies North East Ltd is rated 4.85 based on 299 reviews