Tropical Supplies North East Ltd Reviews

Name: Tropical Supplies North East Ltd
Address: ROCK FARM, DURHAM
Rating: 4.85

4.9 Rating 380 Reviews

96 %

of reviewers recommend Tropical Supplies North East Ltd

4.9

Based on 380 reviews


Customer Service
Communication Channels	Live Chat, Telephone

Visit Website

Phone:

01429821232

Email:

tropicalsuppliesneltd@gmail.com

Location:

ROCK FARM
DURHAM
DH6 3NL

Write Your review

Tell us how Tropical Supplies North East Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Tropical Supplies North East Ltd 5 star review on 6th February 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very profesional to deal with , got refund on my shipping , as they sort a better offer for me cant thsnk them enough , will be using them for future upkeap and acssesories for my tank”

Helpful Report

Posted 3 years ago

“I asked you glad about ph as I keep discus ? He said didn’t matter wot it is just Acclimatise them be fine I said wots ph in the pear rams tan he said I don’t know about 7 or 8 ? He stated arguing with me and another lad said you’ve got acclimatising mate I said I know that I’ve catfish for a long time but wondered if these would go on with discus hey said just acclimatise them when I got home I check the pH it was off the scale so I decided not to put it in my discus tank and put it in my tropical tank they’re fine”

Helpful Report

Posted 3 years ago

Hi Gary, the guy that served you was correct. even if the ph was 8 and your was 7 a acclimation over a hour via drip acclimation would have been just fine. we often get delivery's from all over the world the ph drops in the bags from around 7.5-8 to around 5. a quick drip acclimation and pulls them back up. I do apologise if you felt he was arguing. i dont think that was the case as i was in my office upstairs at the time of you entering the shop and i heard of no arguments. Thank you for popping in anyway bud. Hopefully see you again soon :)

Posted 2 years ago

“Very helpful and great advice in here definitely recommend and will certainly be back cheers”

Helpful Report

Posted 3 years ago

“Great service as usual, good advice and good price”

Helpful Report

Posted 3 years ago

“The one stop shop for all your aquatics needs, if you can't find it here, it is not worth looking for! Friendly as always and very helpful........even Dave the Robotic hoover likes to pop out and say hello!”

Helpful Report

Posted 3 years ago

“First time I had placed an order and was very pleased with the process. I found it easy to place an order and it was delivered quickly.”

Helpful Report

Posted 3 years ago

“Great service, staff are always very helpful each time I have asked questions on social media. Keep up the good work! Great LFS for the North East!”

Helpful Report

Posted 3 years ago

“Great service from ordering on website to delivery. The fish are very good quality and you can see they take care of them. Top marks 🐟🐠😀✅”

Tropical Supplies North East Ltd 5 star review on 28th March 2021

Helpful Report

Posted 3 years ago

“Click and collect was super easy to use and staff very polite, really happy with the fish I purchased - also purchased a heater for my grow tank which is very good quality - Thank you”

Helpful Report

Posted 3 years ago

“Always good quality stock definitely recommend very professional and friendly service”

Helpful Report

Posted 3 years ago

“Great range of fish and supplies but the best thing about this place is the staff. Extremely friendly and knowledgeable.”

Helpful Report

Posted 3 years ago

“Brilliant Service”

Helpful Report

Posted 3 years ago

“A great fish shop everything you need and the staff are really helpful and they know everything you need to know about tropical and marine fish always a great choice of fish”

Helpful Report

Posted 3 years ago

“Due to work commitments, I could not get to the store so Dan delayed his deliveries so that I could get mine after I finished work. Great service, great fish.”