“Always busy in the shop, upgrading and expanding, yet they can still find the time for a chat, advice and sometimes a telling off for not getting it right at home, great customer service.
Even wished me a Happy Birthday, (but no pressie or cake!)”
Posted 1 week ago
Darn it! We will have to get you a pressie on your next one haha!
“After seeing the store on Facebook recently after not visiting for a long while after being put off by attitudes of staff, I’d of expected more, but same old same old, nothing different stock wise to any other store same old guppy’s and neons, but the store looks decent, the owner I found to be the same very arrogant not a pleasant chap at all unlike Carl who I’ve met before who can’t do enough for you, I’m all for second chances but unfortunately won’t be back.”
Posted 1 week ago
Hi Terry, Thanks for visiting.
I apologise if i came across that way but i cant recall ever being arrogant to anyone in the store, unless im arrogant because im a young business man im unsure ? So to this review I'm absolutely miffed.
Just a reminder as a business owner working 16 hour days 7 days a week with no holidays and stress of running a business in these tough times is tough for anyone so please take that into account.
“First time in the store today good friendly staff some beautiful fish and well maintained tanks ended up with afew new American cichlids and loads of live plants definitely worth the trip and will be going back soon”
“what can I say about this shop complete respect for these guys at TSNE my number one shop to go to family friendly staff always ready to help out and have a great chat aswell
great tanks always clean and stocted up with a lovely selection of fish
only went in for my water and walked out with lovely colony of zoas great price aswell
well worth a look in you not be let down”
“The staff were very friendly and helpful. The delivey was fast. The variety of fish was amazing and when the fish arriverd they looked gorgeous and were very safely packed up i will definitely be buying more in the future.”