“Web site says 2 items I want in stock on arrival your team had no idea if they were in stock and blamed someone else who wasent on shift for messing up either update your Web site or close it pointless if not upto date maybe I should have called first but most good company's rely on a web site it is 2021 nice store but wont be making a trip there again”
Posted 3 days ago
We do try our best to keep the website up to date but alas some stuff can slip through the net when we have 2800 products and only 1 person (me) manging the website. :)
Could you fill me in with some more info about this please. Give dan a call on 01429821232. Thank you. :)
“A fantastic shop Dan and the lads keep their tanks in tip top condition with a good supply of livestock and supplies , bought all my livestock from them all healthy and thriving still in the early stage of the cycling process of my tank but planning to add corals which I will be buying from them . Anyone starting off or any veteran hobbyist you must pay them a visit .”
“I asked you glad about ph as I keep discus ? He said didn’t matter wot it is just Acclimatise them be fine I said wots ph in the pear rams tan he said I don’t know about 7 or 8 ? He stated arguing with me and another lad said you’ve got acclimatising mate I said I know that I’ve catfish for a long time but wondered if these would go on with discus hey said just acclimatise them when I got home I check the pH it was off the scale so I decided not to put it in my discus tank and put it in my tropical tank they’re fine”
Posted 1 week ago
Hi Gary, the guy that served you was correct. even if the ph was 8 and your was 7 a acclimation over a hour via drip acclimation would have been just fine. we often get delivery's from all over the world the ph drops in the bags from around 7.5-8 to around 5. a quick drip acclimation and pulls them back up.
I do apologise if you felt he was arguing. i dont think that was the case as i was in my office upstairs at the time of you entering the shop and i heard of no arguments.
Thank you for popping in anyway bud. Hopefully see you again soon :)
“The one stop shop for all your aquatics needs, if you can't find it here, it is not worth looking for! Friendly as always and very helpful........even Dave the Robotic hoover likes to pop out and say hello!”