TrophyMaster Reviews

Name: TrophyMaster
Address: 4 Wilford Lane West Bridgford, Nottingham
Rating: 4.90

4.9 Rating 2,386 Reviews

98 %

of reviewers recommend TrophyMaster

Company Reviews

Metrics

Info

4.9

Based on 2,386 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About TrophyMaster:

Leading supplier of Trophies, Corporate Awards Gifts and Engraving Services

Visit Website

Phone:

0115 981 5300

Email:

enquiries@trophymaster.co.uk

Location:

4 Wilford Lane West Bridgford
Nottingham
NG2 7QX

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TrophyMaster 5 star review on 5th March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product I ordered was perfect for the occasion involved and the engraving exactly as requested, with a prompt delivery service”

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Posted 7 years ago

“polite and friendly service”

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Posted 7 years ago

“TrophyMaster service was great but the service I received from Interlink Express was terrible as they delivered it to completely the wrong house. The on-line information said: Your parcel is waiting for you at home, (left in Front Porch) at 11:44 on Tue 20 Sep 2016. It wasn't my porch. I was at home waiting for it. Luckily they had a photo of the package and I recognised the house as 4 doors away and managed to retrieve it but it could have been a disaster!!”

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Posted 7 years ago

“All done ok.”

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Posted 7 years ago

“Very helpful, let me know when the order is complete.”

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Posted 7 years ago

“Good size, seems sturdy and matched the description.”

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Posted 7 years ago

“Delivered on time and the quality of the product was absolutely awesome.”

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Posted 7 years ago

“Repeat order handled efficiently as promised - good value all round!”

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Posted 7 years ago

“The trophies were as expected. Finish is of a good quality. The ribbons provided were to long and I wouldn't straighten due to have been sent folded. I would suggest providing ribbons of the correct length and in a roll so that they doesn't need ironing!”

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Posted 7 years ago

“Always had a great service for our club from Trophymaster, helpful and friendly sourcing medals and trophies and engraving. This time found online ordering process quick and easy to use, medals were significantly cheaper than previous supplier, club treasurer was still able to pay direct and delivery got to us in good time. Thank you”

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Posted 7 years ago

“OVERALL EXCELLENT SERVICE APART FROM ONE NAME APPEARING ON TWO TROPHIES AND SO ONE OF THE YOUNGSTERS MISSING OUT ON THE EVENING PRESENTATION.HOPEFULLY THIS HAS BEEN RESOLVED.”

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Posted 7 years ago

“Delivery was very quick and item was brilliant, the only issue I had was that I had purchased the exact same product before and the engraving was a lot smaller than my previous purchase.”

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Posted 7 years ago

“Trophies good quality Delivery quick with problems sorted and rectified etc”

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Posted 7 years ago

“Would be very good but one of the trophies was damaged in transit. All sorted out very quickly and I shall definitely be using again. Better service and quality than other trophy engravers I have used in the past”

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Posted 7 years ago

“Good service overall and the trophies are of good quality. The only criticism would be that a few of the badges weren't stuck on straight.”

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Posted 7 years ago

“I ordered two trophies for a presentation evening. Unfortunately one arrived broken, Trophymaster immediately despatched a replacement and an apology. Great service.”

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Posted 7 years ago

“We ordered over 100 new awards, some new cups and several pieces of engraving. We received practical advice about choices both over the phone and in the showroom and all the work was completed by the due date. On checking the consignment just one award was broken so that's less than 1%. Although Trophymaster agreed to replace it the engraving was not done consistently with its partner award and the wrong color plate was used. A small error perhaps, which did not greatly impact on the recipient, but this did spoil an otherwise perfect performance.”

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Posted 7 years ago

“Good product delivered promptly.”

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Posted 7 years ago

“Arrived quickly, well in time for the ceremony. Thanks, would definitely use again! Will see who wins the 2016 prize!”

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Posted 8 years ago

“The ease of ordering and the actual trophy itself were very good, however I did ask for a specific delivery date and it wasn't met (only by 1 day though).”

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Posted 8 years ago

TrophyMaster is rated 4.9 based on 2,386 reviews