TRI UK Reviews

5.00 Rating 8 Reviews
100 %
of reviewers recommend TRI UK
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76 Lyde Road

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Brilliant service. I only needed a couple of wheel spokes. Despite being near to closing time I was ushered into the workshop where helpful and knowledgeable staff rifled through various shelves till they came up with just what I needed. Many thanks I will be back! Halfords beware!
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Posted 7 months ago
I don't normally reviews, but just have to mention the fantastic customer service I've had from Dave at TRI UK. Nothing was too much trouble in sorting out an issue with the Mavic wheels I bought last year. As well speedily arranging things with Mavic, when I got the wheels back from Mavic the exalith specific brake pads were missing - Dave had some sent up on behalf of TRI UK. Definately going to be my first port of call for gear in the future.
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Posted 1 year ago
Great communication and very responsive to both emails and calls. They even called me to make sure I was a 100% happy with the wheels I ordered, before they dispatched them. The wheels came very safe in two separate cardboard boxes that was then taped together. This meant the wheels weren't touching and the inside of the cardboard boxes was well covered in bubble wrap. I would definitely recommend TRI UK and use them again. /Jeppe
1 Helpful Report
Posted 1 year ago
Thank you for the insightful review Jeppe. We hope you enjoy your new wheels and we hope to see your name in our orders list again.
Posted 1 year ago
The knowledgeable staff are always willing to spend the quality time with customers to help identify products which match the price and needs. Thank you for your time over the years.
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Posted 1 year ago
Been using the store for the last 10 years for these following reasons:- They know in detail, what they're selling and are friendly in delivering the advice you need. The variety and choice available in store is second to non. The guys that work there are really friendly and all actively enjoy the same sports that you do, so it's easy to discuss choices and know that you're getting an informed opinion rather than a sales pitch. AND........they even have a cafe in store, so you have an excuse to go in there and admire the carbon on show!
1 Helpful Report
Posted 1 year ago
Arrived as a complete novice with no experience with road bikes and ended up leaving with a Giant Defy road package. Very helpful staff and even had a bike fit to give me the best position. I will be buying my next bike from them.
2 Helpful Report
Posted 1 year ago
I've ordered from them on numerous occasions. Excellent product knowledge and advice, and superb customer service.
2 Helpful Report
Posted 1 year ago
Great products and knowledgable staff
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Posted 2 years ago
TRI UK is rated 5.00 based on 8 reviews