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Tree2mydoor Reviews

4.7 Rating 12,272 Reviews

94 %

of reviewers recommend Tree2mydoor

Company Reviews

Product Reviews

4.7

Based on 12,272 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Tree2mydoor:

The tree gifts company, specialising in a mail order gift service where customers can send individually gift wrapped trees and plants for presents.
Each tree or a plant comes with exclusive greetings card that you personalise at time of order. Choose from miniature established trees to young trees and seed packs to send as gifts that will last for many years to come.

Visit Website

Phone:

01618706368

Email:

hello@tree2mydoor.com

Tree2mydoor 5 star review on 11th April 2024

Tree2mydoor 5 star review on 10th April 2024

Tree2mydoor 5 star review on 10th April 2024

Tree2mydoor 5 star review on 27th March 2024

Tree2mydoor 5 star review on 15th March 2024

Tree2mydoor 5 star review on 4th March 2024

Tree2mydoor 5 star review on 4th March 2024

410

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Whilst the product was nice, the company omitted to include my message that somewhat detracted from a nice experience. My friend had to ring round her friends to ascertain who sent it.”

Posted 1 week ago

Dear Jayne, Thank you so much for taking the time to share your feedback with us. We are very sorry to hear that your message was missing from your order, as that is never our intention. We completely understand the importance of a gift being delivered in perfect order and apologise that we missed the mark on this occasion. If we can be of assistance please do not hesitate to let us know at care@tree2mydoor.com. We are always happy to help.

Posted 6 hours ago

“Loved the rose bushes so much. Packaged well and we are looking forward to watching them grow. Thank you! Highly recommended!”

Tree2mydoor 5 star review on 10th April 2024

Tree2mydoor 5 star review on 10th April 2024

Posted 1 week ago

Thank you so much, Sharon, for your review and 5-star rating! We are thrilled to hear that you loved the rose bushes and that they were packaged well. We appreciate your recommendation and are honoured to have provided you with a delightful experience. Thank you once again, and we look forward to serving you in the future! In the meantime, if you need any help, please let us know at care@tree2mydoor.com.

Posted 6 hours ago

“The mini Olive tree arrived on exactly the date requested. It was very well packaged and in excellent condition.”

Posted 1 week ago

Hi Ann, Thank you so much for your 5-star rating of Tree2mydoor! We are delighted to hear that the mini Olive tree arrived on the exact date requested and that it was in excellent condition. Our team takes great care in packaging each tree to ensure it arrives safely and in perfect condition. Your satisfaction is our top priority, and we are thrilled that we were able to meet your expectations. If you need any help with your current or future orders, please do not hesitate to let us know at care@tree2mydoor.com. We are always happy to help!

Posted 6 hours ago

“Great customer service kept informed from ordering to delivery plant was. In great condition would definetley use again”

Posted 1 week ago

Dear Michael, Thank you so much for awarding Tree2mydoor with a fantastic 5-star rating! We sincerely appreciate your feedback and are thrilled to hear that you had a positive experience with us. We always strive to provide excellent customer service, and take great pride in ensuring that our plants are delivered in excellent condition, and we are thrilled that yours arrived in great shape. Thank you again for your kind words and we look forward to being of assistance to you again soon. In the meantime, if you need any help with your current or future orders, please let us know at care@tree2mydoor.com.

Posted 6 hours ago

“I brought this as a gift for a diamond anniversary it arrived well packed and in lovely condition the only disappointment was the green paper used in the presentation wrap think it should have been silver / white they would have looked much better and showed the presentation better but very pleased otherwise”

Posted 1 week ago

Thank you so much, Moira, for your review of Tree2mydoor! We truly appreciate your feedback and are delighted to hear that the gift arrived well packed and in lovely condition for the diamond anniversary celebration. We apologise for the disappointment regarding the green paper used in the presentation wrap. Your suggestion for silver or white paper is duly noted and will be discussed with our Packing Manager. Thank you again for your support and for sharing your experience with us! If we can be of further assistance to you, please let us know at care@tree2mydoor.com.

Posted 3 days ago

“Tree2mydoor always offers high-quality products wrapped beautifully, making them great gifts. I have used Tree2mydoor many times for condolence gifts through the organisation, and they are well received by all. It's great that you can plant trees to continue to grow instead of flowers, which fade away so quickly.”

Posted 1 week ago

Dear Kath, Thank you so much for your fantastic 5-star rating of Tree2mydoor! We truly appreciate your continuous support and loyalty as a valued customer. We're delighted to hear that you find our products to be of high quality and beautifully wrapped, making them perfect gifts. At Tree2mydoor, we always strive to provide the best experience possible and work hard to provide lasting gifts that are kind to our environment. If we can be of assistance with your current or future purchases, please do not hesitate to let us know at care@tree2mydoor.com.

Posted 3 days ago

“Very pleased with both roses delivered..would have been 5stats but for the fact a small part was snapped off”

Posted 1 week ago

Hi Des, Thanks so much for taking the time to leave us your review. We are delighted to hear that you received your rose bushes in a timely manner, but sorry to hear that one sustained a small break during transit. We do everything we can to ensure our products arrive in the best possible condition, and apologise sincerely for the damage. If you require any assistance with your purchase, please do not hesitate to let us know at care@tree2mydoor.com. We are always happy to help.

Posted 3 days ago

“Great customer service, presentation very special , looking forward to the beautiful flowers budding”

Posted 1 week ago

Thanks again, Bonnie, for taking the time to leave us a 5-star review. We are delighted to hear that you had a great shopping experience with us, and we look forward to being of service to you again soon. In the meantime, if there is anything else we can do to help, please let us know at care@tree2mydoor.com.

Posted 3 days ago

“Delivered on correct day. As it was a gift for someone 350 miles away I cannot comment on what was delivered!”

Posted 1 week ago

Hi Andrea, Thank you for your review. We are delighted to hear that your gift arrived on the day you requested, as that is always our intention. We hope the gift will be enjoyed for a very long time. If you require any further assistance, please let us know at care@tree2mydoor.com.

Posted 1 week ago

“Excellent service , prompt delivery and kept me informed.?”

Posted 1 week ago

Hi Jacqueline, Thanks for taking the time to leave us your review and 5-star rating. We are delighted to know that you were pleased with the service we provided you. We take our customer service very seriously here at T2MD, and should you require any further assistance, please let us know at care@tree2mydoor.com. We're always happy to help!

Posted 1 week ago

“The rose bush was delived on time and superbly wrapped and protected. The plant was healthy and flourishing . I cannot recommend this company high enough and they will be my "go to company" in future”

Posted 1 week ago

Thank you so much, Margaret, for your review and 5-star rating of Tree2mydoor! We greatly appreciate you taking the time to do this and we're also delighted to know that the plant arrived in a healthy and flourishing state. Your high recommendation means the world to us, and we look forward to being of assistance to you again soon. Should you need anything else in the meantime, please don't hesitate to let us know at care@tree2mydoor.com.

Posted 1 week ago

“Great service. Delivered as promised and well received as birthday gift. Good condition. Healthy plant. Thank you.”

Posted 1 week ago

Hi Angela, Thanks so much for your feedback and 5 star rating. We're so happy to hear that your Star Jasmine Gift was well received by the recipient, and we're sure it will be enjoyed for a long time. Thank you for shopping with us and we hope to be of service to you again soon. In the meantime, if you need any help with your current or future orders, please let us know at care@tree2mydoor.com.

Posted 1 week ago

“I ordered a rose bush as a memorial gift for my cousin. The rose bush was delivered on time and was just perfect. Thank you so much”

Posted 1 week ago

Dear Lynette, Thank you so much for your 5-star rating of Tree2mydoor! We are overjoyed to hear that you are happy with the rose bush you bought in memory of your cousin, and we hope it acts as a beautiful reminder for a very long time. If we can be of assistance please let us know at care@tree2mydoor.com.

Posted 1 week ago

“Arrived in good condition as requested. Recipient was delighted with it”

Posted 2 weeks ago

Hi Jennifer, Thanks so much for leaving us a 5-star rating! We're so happy to hear that your order arrived in good condition, and we hope your recipients enjoy their gift for a very long time. Thank you again for choosing Tree2mydoor and if we can be of assistance with your current or future orders, please let us know at care@tree2mydoor.com.

Posted 1 week ago

“Pleased with product & delivery. However, getting emails too regularly & unable to unsubscribe.!!”

Posted 2 weeks ago

Hi Roy, Thank you for taking the time to leave us your review of tree2mydoor.com. Whilst we are delighted to hear that you are pleased with your order and our delivery service, we are sorry to hear that you are having trouble subscribing from our emails. Rest assured we have taken care of this for you and you should no longer receive our marketing communication. If there is anything else we can help you with, please do not hesitate to let us know at care@tre2mydoor.com.

Posted 2 weeks ago

“I have chosen to use Tree2mydoor a few times now, mostly for sentimental reasons where a loved one has passed away, but in saying that it's been wonderful to send a meaningful and long-lasting gift, usually a rose, to those who are grieving, knowing that a plant will continue to grow rather than a well-meaning bunch of flowers that only last a few days. Gifts have been incredibly well received and the roses are flourishing. Thank you to everyone at the team.”

Posted 2 weeks ago

Dear Alison, Thank you so much for your fantastic 5-star rating of Tree2mydoor! We are absolutely delighted to hear that you have chosen to use our service multiple times, especially for such sentimental occasions. It warms our hearts to know that we have been able to provide you with a meaningful and long-lasting gift, to express your condolences. We look forward to being of service to you again soon, but in the meantime, if you need any help with your current or future orders, please let us know at care@tree2mydoor.com. We are always happy to help!

Posted 2 weeks ago

“I was very pleased with your service and recipient delighted !”

Posted 2 weeks ago

Dear Gwenifer, Thank you so much for giving Tree2mydoor a 5-star rating! We are thrilled to hear that you are pleased with our service and that the recipient was delighted with their gift! Your positive feedback means the world to us and we hope your recipient enjoys the rose bush for a long time to come. If you require any assistance with your current or future purchases, please let us know at care@tree2mydoor.com. We are always happy to help.

Posted 2 weeks ago

“Ordering was easy online. The product arrived promptly and in super condition.”

Posted 2 weeks ago

Hi Julie, Thank you so much for your wonderful 5-star rating! We are thrilled to hear that you had a great experience shopping with Tree2mydoor and we really appreciate your kind words. We strive to make sure our online store is easy to navigate and that our products are delivered promptly and in excellent condition, and we are pleased that you enjoyed shopping with us. If you require any assistance with your current or future purchases, please let us know at care@tree2mydoor.com. We are always happy to help.

Posted 2 weeks ago

“This was a gift for my aunties 70th. She was over the moon. Really liked that you can pick your delivery date. The whole process was so easy.”

Posted 2 weeks ago

Thanks again Michaela, for your fantastic 5-star rating of Tree2mydoor! We greatly appreciate your kind words and your support. We are thrilled to hear that the tree you gifted your auntie for her 70th birthday brought her so much joy. It's wonderful to know that she was over the moon with it! We understand the importance of special occasions, which is why we offer the option to pick your delivery date. We're glad this feature made the entire process so easy for you. Once again, thank you for your positive feedback, and please let us know if we can be of further assistance at care@tree2mydoor.com.

Posted 2 weeks ago

“Very happy with the service and delivered on time will use again”

Posted 2 weeks ago

Dear Pat, Thank you so much for your wonderful 5-star review of Tree2mydoor! We really appreciate your kind words and are pleased to hear that you were very happy with our service. We very much look forward to being of assistance to you again soon. In the meantime, if there is anything we can do to help with your current or future orders, please let us know at care@tree2mydoor.com. We're always happy to help!

Posted 2 weeks ago

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Tree2mydoor is rated 4.7 based on 12,272 reviews