Train Aid Reviews

Name: Train Aid
Rating: 4.83

4.8 Rating 1,378 Reviews

98 %

of reviewers recommend Train Aid

Company Reviews

Metrics

Info

4.8

Based on 1,378 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01737237590

Write Your review

Tell us how Train Aid made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Train Aid 5 star review on 22nd December 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good, relaxed learning enviromment, knowledgeable tutor and stimulating course content”

Helpful Report

Posted 4 years ago

“I found it very easy to take the Level 3 Education Award via the online course. The materials provided were good and it was clear how to proceed. But I was disappointed in the length of time I had to wait to for a suitable date for my micro-teach to become available at my preferred venue. Also, despite the micro-teach being a few months after finishing the online course, no one contacted me before the micro-teach and I had to research the venue and parking myself, which I thought was poor. Finally, I had to contact Train Aid a week after the micro-teach (which marked the end of the course for me as I'd already done the rest of the course online) to find out if I'd passed. I would have expected to be sent an e-mail before that time to let me know. It was two weeks before I received the certificate. But overall I would rate the course as good and would recommend it to others - especially with the convenience of the online course. All staff with whom I had contact were extremely helpful.”

Helpful Report

Posted 4 years ago

“Good booking system and customer support. The course itself was good and easy to follow. The pre-information about the assignments did not contain enough information (e.g. number of words, specific requirements in some of the questions)”

Helpful Report

Posted 4 years ago

“This was a well paced, affordable course. The online element helped me to grasp the theory and allowed more time do focus on perfecting skills during the practical. Im glad there was a written assessment to check knowledge and understanding. This doesnt always happen on first aid courses.”

Helpful Report

Posted 4 years ago

“The instructor was knowledgeable and friendly.”

Helpful Report

Posted 4 years ago

“The course have a good understanding of how to meet the needs of the learner. However; it is equally important for the trainer to have very good knowledge of the subject. This is where most companies let the standard s drop. By not educating their tainers.”

Helpful Report

Posted 4 years ago

“First Aid at Work facilitated by Danielle - well presented information, knowledgeable and informative tutor, interesting discussions and useful demonstrations. Thanks Danielle!”

Helpful Report

Posted 4 years ago

“Did good. Thanks”

Helpful Report

Posted 4 years ago

“Excellent teacher, a good learning experience. Course content was very good, and the teacher created a relaxed learning environment. On the down side, the admin side was not so good, many delegates including myself did not receive the templates as promised, however the trainer ensured this was rectified.”

Helpful Report

Posted 5 years ago

“Thank you for squeezing me in the course. I really enjoyed it and Martyn was really good.”

Helpful Report

Posted 5 years ago

“The trainer was friendly and pleasant and a clear speaker. he kept things very simple. and I appreciated this. my only tip for improvement is a bit pedantic, yet the auto defibrillator looks out for shockable rhythms not shockable beats.”

Helpful Report

Posted 5 years ago

“The venue was suitable but maybe look at more comfortable chairs! The tutor Phil Gallie was most professional.”

Helpful Report

Posted 5 years ago

“Seth ran a well prepared course with a lot of useful theory behind what is happening, medically, to the patient in an emergency, whilst at the same time, keeping it simple. He also covers the legal implications of administering first aid and explains the difference in treating adults and paediatrics. My only criticism would be that on the BLS aspect, a bit more time could have been spent on Practical CPR application plus the use of a machine to see if the compressions were effective on the mannequin. This is a minor gripe however and it must be stressed that time was a at a premium.”

Helpful Report

Posted 5 years ago

“Very informative training session. Delivery of the information was excellent.”

Helpful Report

Posted 5 years ago

“Train Aid Emergency First Aid course was interesting, informative as well as fun. A lot was packed into the day but activities were varied and the coach kept us well motivated.”

Helpful Report

Posted 5 years ago

“Despite having a crammed packed day of technical and essential information giving, the learning outcomes were achieved in a fun filled and effective manner. left feeling confident about tackling first aid at work incidents”

Helpful Report

Posted 5 years ago

“I felt the course was extremely valuable and well run. The trainer was extremely knowledgeable and professional. The justification for providing a grade of 'Good' not 'Very Good' is due to the course environment. We spend a proportion of the course discussing learning environments, I personally do not believe the Quakers meeting house is suitable for such a course. I say this due to the condition of the main learning room plus associated areas to conduct work, the location was cold, in some places very damp which I do not believe provide a suitable learning environment for such an important course.”

Helpful Report

Posted 5 years ago

“Train Aid has been good. They just messed up my booking at first but as soon as I called them back they resolved it within couple of hours.”

Helpful Report

Posted 5 years ago

“Three days flew by but I am so glad to had opted for the classroom based training v distance learning. Being part of a group you learnt more and felt more comfortable delivering the micro sessions with them. Felt it did lack a bit of delivery technique but I had covered some of that before but others may have used it. Thanks”

Helpful Report

Posted 5 years ago

“James Reeves who ran the course was excellent. Ashford college was great. only problem was receiving the email regarding the assignments late on a Sunday before the course on the Monday. I didn't know that I needed a laptop and as I travelled 350 miles to get to the training I couldn't go home and get my laptop. Cheers Joe”

Helpful Report

Posted 5 years ago

Train Aid is rated 4.8 based on 1,378 reviews