Traditional Beams Reviews

Name: Traditional Beams
Address: Traditional Beams, The Warren Workshop, Margrove Park, Boosbeck, Saltburn-by-the-sea, North Yorkshire
Rating: 4.90

4.9 Rating 2,756 Reviews

98 %

of reviewers recommend Traditional Beams

4.9

Based on 2,756 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Traditional Beams:

We help home owners interior dreams become a reality through our unique range of handcrafted timber products.

Visit Website

Phone:

01287236623

Email:

info@traditionalbeams.com

Location:

Traditional Beams, The Warren Workshop,
Margrove Park, Boosbeck,
Saltburn-by-the-sea
North Yorkshire
TS12 3BZ

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Traditional Beams 5 star review on 16th April 2024

Emma Crossley

Traditional Beams 5 star review on 15th April 2024

949

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good easy order and delivery. Mantle looks fabulous. Very pleased.”

Traditional Beams 5 star review on 5th March 2024

Helpful Report

Posted 1 month ago

Hi, Thank you for taking the time to share your photo with us - we love to see the end results of our customer installations! We are delighted to hear you found the ordering process quite simple and that you're happy with your Oak Beam :)

Posted 1 month ago

“Excellent quality and service.”

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Posted 1 month ago

Hi Sylvia, Thanks for your kind review, we're thrilled to hear you're happy with the quality and service of your product. Thanks for shopping at Traditional Beams!

Posted 1 month ago

“Excellent service and product”

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Posted 1 month ago

“As listed on the site very good quality and instructions delivery very slow.”

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Posted 1 month ago

Hello, Thank you for leaving us a 5 star review! It's lovely to hear you are happy with the quality of your order and the simplicity of our installation instructions. We do aim to have orders sent out within our estimated dispatch time however, as everything is handmade to order we can sometimes run outside this time due to the care and attention we give to each product. Thank you for choosing to shop with Traditional Beams we hope to hear from you again in the future :D

Posted 1 month ago

“We ordered some floating shelves. Our second order and we are very happy with the quality and delivery time.”

Helpful Report

Posted 1 month ago

Hello, We are delighted to hear you returned to us for a second purchase and that you're happy with the quality of your floating shelves and delivery timescale of your order :D We hope to see you again in the future :)

Posted 1 month ago

“Great product and service”

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Posted 1 month ago

Hi Laura, Thank you for leaving us 5 stars! We are pleased that you're happy with your product and the service you have received :) Thanks for shopping with Traditional Beams, we hope to hear from you again soon!

Posted 1 month ago

“Very nice, very good product.”

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Posted 1 month ago

Hi Graham, Thanks for leaving us a 5 star review, we hope to hear from you again soon!

Posted 1 month ago

“Lovely quality oak shelf and good customer service.”

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Posted 1 month ago

Hello, Thank you for your 5* review! We are pleased to hear you are happy with the quality/finish of your Solid Oak Shelf and our Customer Service :) Thank you for choosing to shop with us!

Posted 1 month ago

“Lovely beam and great workmanship. Thank you.”

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Posted 1 month ago

Hi Petra, Thanks for leaving us 5 stars, we're thrilled that you're happy with your Oak Beam and you can appreciate the craftsmanship that goes into our products :D We hope to hear from you soon!

Posted 1 month ago

“Excellent quality product. Easy to fit and looks fantastic. Woudl definitely recommend.”

Helpful Report

Posted 1 month ago

Hi Marcus, Thanks for your kind review! It's lovely to hear you are happy with your beam. Thank you recommending us too, we really appreciate it :D We hope to see you again soon!

Posted 1 month ago

“nice product and great customer service there was an issue with my order but it was sorted fast”

Traditional Beams 5 star review on 25th February 2024

Helpful Report

Posted 1 month ago

Hi Steven, Thank you for sharing your photo with us, we are pleased to hear you are happy with your Oak Surround and the customer service you received from us when rectifying your issue :D - we hope to see you again in the future!

Posted 1 month ago

“Excellent service”

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Posted 1 month ago

Hi Paul, Thanks for leaving us a 5 star review! We really appreciate it :) Thank you for shopping with Traditional Beams and we hope to see you again soon!

Posted 1 month ago

“Excellent product supplied with a personal service.”

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Posted 1 month ago

Hi James, Thanks for sharing your photo with us, we are pleased to hear you are happy with your beam and the customer service you received from us - we hope to see you again in the future :)

Posted 1 month ago

“Can’t fault anything. Great service, great communication and I just love the beam. Thank you”

Helpful Report

Posted 2 months ago

Hi Sioned, Thank you for your 5* review! We are thrilled to hear you are happy with the overall service and quality of your beam :D Thank you for choosing to shop with us!

Posted 1 month ago

“Superb quality and finish. Provided fittings a precise fit making the installation easy. Definitely would recommend 👍”

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Posted 2 months ago

Hi Andrew, Thank you for your 5* review! We are pleased to hear you are happy with the quality/finish of your Oak Beam :) Thank you for recommending us, we really appreciate it!

Posted 1 month ago

“Great company to deal with and very helpful staff on the phone. We ordered a beam but on arrival we decided the colour was not what we wanted so we spoke to Traditional Beams and they sent us colour samples. We then returned the beam and ordered the colour we wanted. We had a full refund on the original beam and the new beam arrived on time. We are very impressed with the quality of this product and the fitting instructions.”

Helpful Report

Posted 2 months ago

Hi John, Thank you for leaving us such a lovely review :) We're really pleased that you're happy with your Oak Beam and the customer service you have received from the team! We hope to hear from you again soon :)

Posted 1 month ago

“An awesome business!!!!! It's rare in business to meet a company who really cares about the customer and is prepared to go to any length to ensure orders are fulfilled, in the hope of exceeding expectations. Generally, when you buy a beam, it is an emotive purchase; it's a functional item for a room, fireplace etc. but despite this, you place yourselves in the hands of the company re their selection of timber (given every length of oak is unique in its finished look) and workmanship, hoping the finished product lives up to expectations. My experience with Traditional Beams was slightly different - we needed a beam 2 metres long, 25cm X 14cm, their response was immediate "no problem at all!!" which continued throughout the process. Nothing was too much trouble i.e. sending additional pictures re the styles of beams to help us make our choice. Highlights included contact being consistent and being kept aware of the progress of the order throughout. There were a couple of niggles along the way however, being able to talk with Catherine and David directly as well as via email ensured we got there in the end; this was only possible through their empathy, professionalism and expertise; many thanks. Finally, I had spoken with other companies prior to choosing Traditional Beams; no doubt, the value of any business IS the people - Catherine and David were brilliant and to top it all we ended up with an amazing beam!!!”

Helpful Report

Posted 2 months ago

Hi James, Thank you for your wonderful review! We are thrilled to hear you found our Customer Service team helpful and that you're happy with your Beam :D Thanks for shopping with us, we hope to hear from you again soon!

Posted 1 month ago

“Not installed beam yet, but it looks very good. Just what I expected.”

Helpful Report

Posted 2 months ago

Hi Michael, Thank you for your 5* review! We are pleased to hear you are happy with your beam :) Thank you for choosing to shop with us, we hope to hear from you again soon!

Posted 1 month ago