Trade Wetrooms Reviews

Name: Trade Wetrooms
Address: 17 Blacklands Way, 17 Blacklands Way, Abingdon
Rating: 4.53

4.5 Rating 1,525 Reviews

89 %

of reviewers recommend Trade Wetrooms

Company Reviews

Metrics

Info

4.5

Based on 1,525 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Trade Wetrooms:

Trade price wet rooms, everything you need for DIY wet room projects, Nationwide Next day delivery, Order Online or Call our Wet Room Specialists!

Visit Website

Phone:

01235 608 843

Email:

customer.services@tradewetrooms.com

Location:

17 Blacklands Way,
17 Blacklands Way
Abingdon
OX14 1DY

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Trade Wetrooms 5 star review on 9th June 2023

Raymond Faragher

Trade Wetrooms 5 star review on 15th April 2023

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery, good products”

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Posted 1 day ago

“Prompt and helpful service right to the door.”

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Posted 3 days ago

“Very good customer service, they actually answer the phone! my go to for wet room supplies.”

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Posted 4 days ago

“Fast delivery, helpful drivers. Will use it again”

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Posted 1 week ago

“A great service thank you!”

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Posted 2 weeks ago

“Excellant customer services”

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Posted 2 weeks ago

“I have not opened the Nuance Board yet”

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Posted 2 weeks ago

“Price Good,Delvery Good What was supposed to be in the can”

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Posted 2 weeks ago

“Fab and simple site, just what we needed. Hoping the products fit well which I am sure they will.”

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Posted 4 weeks ago

“Still waiting for ordet”

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Posted 1 month ago

“The order came reasonably quickly although I wasn’t aware it was coming the day it arrived. The box was open but nothing had come out, all the bits seem to be there.”

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Posted 1 month ago

“Extremely competitive prices and without extortionate delivery Charges. Courier was courteous and polite which was nice to see. Will definitely use agin in next week or so.”

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Posted 1 month ago

“Easy transaction website is easy to navigate and quick delivery. Ordered over weekend and delivered on the Tuesday so next working day delivery.Many thanks”

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Posted 1 month ago

“Quick delivery, very efficient , great prices”

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Posted 1 month ago

“Excellent company will use again. They were cheaper and faster for delivery than my local supplier. Would diffinatley recommend anyone else to use them. Tgankyou for your Excellent service”

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Posted 1 month ago

“Delivery was attempted at 7.45am despite being in they didn’t use the door knocker (would have heard it ) pushed a note through the door and left. Rang Trade Wetrooms at 9 am and was told I had to pay a further £36 for the re delivery as the supplier would not come back.”

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Posted 1 month ago

“Arrived on time. Products as described. Good price.”

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Posted 1 month ago

“Ordering was easy and items were delivered the following day. Excellent service.”

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Posted 1 month ago

“Do not have stock, just use manufacturers. Not good at Customer Service when things go wrong. Ordered (Friday) an Impey Wetguard system, telephoned to check it was in stock and would be delivered the next working day (Monday), Trade WetRooms confirmed delivery on Monday. Requested Courier/Tracking information, advised its not available, amazed 👎. Courier arrived on Monday, only 4 of 6 boxes on the delivery, didn't know where the rest were, advised to contact Trade Wetrooms. Contacted Trade WetRooms, they didn't know what was in each of the missing packages, even though advised it was packages 5 & 6, advised it was the manufacturers issue. Completed inventory and advised missing products. The next day (Tuesday), Trade Wet Rooms advised it should arrive by 12:30, and to recontact if it didn't arrive. At 13:45 no delivery, advised Trade Wet Rooms, finally delivered after 14:00. The amazing occurrence, is that although no Courier / Tracking infomation was available, Trade WetRooms knew within minutes that the delivery had been completed ☹. Asked for refund of the high delivery charges, or a Cusomer Service gesture for wasting 2-days, Trade Wetrooms refused. Have now placed next order elsewhere and found no delivery charges. How important is your time 👎👎”

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Posted 1 month ago

“Credit given when credit is due, I was a bit dubious as some of the reviews, however I called before I ordered and the contact centre (uk) was very helpful, I wanted Nuance Bush boards and Tradewetrooms were substantially cheaper I placed my order on the Wednesday and it was delivered perfectly on the Friday. I will definitely be using them again and would recommend to others”

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Posted 1 month ago

Trade Wetrooms is rated 4.5 based on 1,525 reviews