Trade Wetrooms Reviews

Name: Trade Wetrooms
Address: 17 Blacklands Way, 17 Blacklands Way, Abingdon
Rating: 4.53

4.5 Rating 1,522 Reviews

89 %

of reviewers recommend Trade Wetrooms

Company Reviews

Metrics

Info

4.5

Based on 1,522 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Trade Wetrooms:

Trade price wet rooms, everything you need for DIY wet room projects, Nationwide Next day delivery, Order Online or Call our Wet Room Specialists!

Visit Website

Phone:

01235 608 843

Email:

customer.services@tradewetrooms.com

Location:

17 Blacklands Way,
17 Blacklands Way
Abingdon
OX14 1DY

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Trade Wetrooms 5 star review on 9th June 2023

Raymond Faragher

Trade Wetrooms 5 star review on 15th April 2023

Anonymous // 01/01/2019

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“Good to order, good communication and arrived very promptly :) Product as requested. Very pleased”

Helpful Report

Posted 8 months ago

“It’s great to deal with a company that answer the phone, have a voice at the end of the line who knows their products (and if they don’t, they quickly find out), and deliver nationally, a genuine next day - outstanding. Strongly recommended.”

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Posted 8 months ago

“Quick delivery. Good price”

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Posted 9 months ago

“This is the second time I’ve ordered from Trade Wetrooms, fantastic customer service and extremely quick delivery.”

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Posted 9 months ago

“Ordered a Grohe Rapid SL set - delivered within 48 hours well packed by DHL. Great, fast and well priced! Would buy again!”

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Posted 9 months ago

“Great value and customer service.”

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Posted 9 months ago

“Excellent communication, although my items were out if stock, I now know when they will be delivered”

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Posted 9 months ago

“Great service delivered when we asked- great price and great email communication. Would highly recommend .”

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Posted 9 months ago

“Brilliant throughout. Prices are excellent. The checkout process was simple and straightforward. Kept updated about the progress of my order, and it arrived the very next day.”

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Posted 9 months ago

“Very fast delivery, amazon prime fast. Thank you soo much! Best prices on the market. 5 star”

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Posted 9 months ago

“Great product range and super quick delivery”

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Posted 9 months ago

“Ordered an Impey shower tray, paying extra for next day delivery, for £456. The only item delivered was a small drain pipe and cover. The company have refused to refund my money saying the order was dispatched but are unable to provide any courier tracking information. Having read other reviews, it looks like providing a small relatively cheap part of a large order is a common occurrence, in order to state that the order was dispatched. Avoid this company.”

Helpful Report

Posted 9 months ago

“I rang last week and the order was confirmed so should have received the items at least by Friday 23rd June. Still not received. The original order was placed on 16th June order #35650 > can you please chase delivery of our items . I have also tried ringing this morning and no reply”

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Posted 9 months ago

“Needed to speak to someone about the delivery tried phoning all morning 3 or 4 times was on hold each time until it timed out after 5 mins each time. The product may be good to early to say as only receive part delivery. Customer service so far very poor.”

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Posted 10 months ago

“I am still waiting for my shower tray, drain, and grate having ordered it over a week ago. The phone is never answered and emails are replied to intermittently. I have gone to extraordinary lengths to get a response and having been told they were dispatched four days ago (supposed to be 1-2 working days) nothing has arrived and I cannot get an answer from anyone as to where it is.”

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Posted 10 months ago

“I placed an order on the 8th June 2023, and received the following items - Jointing tape on the 9th June - 2 Internal cornes on the 15th June - Still to receive the 5m2 Impey Waterguard So much for 1 day delivery When & if the Impey Waterguard arrives I will be returning all the items for a full refund, as I advised you by email at 12:35 on the 9th June that I would be cancelling the order”

Helpful Report

Posted 10 months ago

“Tin pot outfit, happy to take money then no customer support, delivered the completely wrong tray, phones don’t work or they don’t answer on purpose, avoid at all costs worth paying little bit more”

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Posted 10 months ago

“Easy to use. Super fast delivery. Priced right. What more can you ask for,i will definatley be using again.”

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Posted 10 months ago

“A wonderful service so easy to use and a very fast delivery time. The delivery gentleman was so friendly and helpful Would definitely use this company again”

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Posted 10 months ago

“Easy to deal with and good price. Only downside was box with Waterguard membrane was badly damaged and not sure if anything that should have been in the box had escaped”

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Posted 10 months ago

Trade Wetrooms is rated 4.5 based on 1,522 reviews