Trade Taps Reviews

4.66 Rating 1,247 Reviews
92% of reviewers recommend Trade Taps

About Trade Taps: Tradetaps: Thousands of Plumbing products at trade prices | Super quick delivery | Outstanding customer service and product support

Visit Website

Phone:
01235 856 368

Email:
customer.services@tradetaps.com

Location:
11L-11M Milton Park

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Courier, Own Driver
delivery methods
Greater than 83%
on-time delivery
Customer Service
Email, Telephone
communication channels
Customer Service
Delivery
Price
Website
"Accessible website, good price, prompt delivery, good communication from delivery driver"
Helpful Report
Posted 56 minutes ago
Visit Website
Customer Service
Delivery
Price
Website
"Arrived quickly and a great product"
Helpful Report
Posted 11 hours ago
Customer Service
Delivery
Price
Website
"Best value. Fast delivery and a call from the driver when he was 20 minutes away."
Helpful Report
Posted 17 hours ago
Customer Service
Delivery
Price
Website
"Good price, prompt delivery, would use them again"
Helpful Report
Posted 2 days ago
"Used this company previously and had a good experience. No such luck this time! Ordered a bath only to find out on the day it was being fitted there was a large crack in it. Called customer services to be told it's past it's 48 hrs damage notice period and unable to do anything about it. Case closed. Word to people thinking about purchasing from here, unwrap everything and check it otherwise you could end up with a nasty surprise!! Now £300 out of pocket. Also found that if items are not in stock you need to keep on top of them as they won't keep you informed. Poor service!!!! Screwfix all the way for me."
Helpful Report
Posted 3 days ago
Customer Service
Website
"I placed my order on the basis that delivery would take about a week, as advertised on the website. Having paid for it, the next day I got an email telling me my item was out of stock and would take "approximately" two weeks - i.e. they had no idea when I'd get it. I immediately replied cancelling the order and requesting a refund. So what I get, three days later, is a request to rate the company! Nothing about my cancellation request or my refund, just a "please praise us lots and maybe win a voucher". Sorry, guys."
Helpful Report
Posted 3 days ago
Customer Service
Delivery
Price
Website
"Fast delivery and well priced. Will use again."
Helpful Report
Posted 3 days ago
Customer Service
Delivery
Price
Website
"Order a basin, selected delivery - arrived on time in tact - couldn't be any happier. I did ring there Customer Service about something else and the girl on the phone was extremely pleasant and helpful. 10 out of 10 Trade taps, will use you again."
Helpful Report
Posted 3 days ago
Customer Service
Delivery
Price
Website
"quick delivery, great price compared to elsewhere. Item exactly as hoped"
Helpful Report
Posted 3 days ago
Customer Service
Delivery
Price
Website
"Accurate description and fast delivery"
Helpful Report
Posted 4 days ago
Customer Service
Delivery
Price
Website
"quick delivery, helpful costumer service"
Helpful Report
Posted 4 days ago
Customer Service
Delivery
Website
"Easy to order, great prices and fast delivery."
Helpful Report
Posted 5 days ago
Customer Service
Delivery
Price
Website
"Very fast delivery and good products"
Helpful Report
Posted 5 days ago
Delivery
Price
"Super fast delivery"
Helpful Report
Posted 6 days ago
Customer Service
Delivery
Price
Website
"Great service and delivery time"
Helpful Report
Posted 6 days ago
Customer Service
Delivery
Price
Website
"Easy purchase, simple delivery and good quality product - as expected."
Helpful Report
Posted 6 days ago
Customer Service
Delivery
Price
Website
"Excellent customer service. Informed of delivery date and had phone call on the day to confirm time of delivery."
Helpful Report
Posted 1 week ago
Customer Service
Delivery
Price
Website
"Quick & Easy to order, delivery came on time (very friendly driver). Product came exactly as shown in images. Will be purchasing other stuff if needed in the future from here."
Helpful Report
Posted 1 week ago
Customer Service
Delivery
Price
Website
"Very prompt delivery exactly as promised. Item exactly as per website"
Helpful Report
Posted 1 week ago
Customer Service
Delivery
Price
Website
"Good price, fast delivery - excellent service."
Helpful Report
Posted 1 week ago
Trade Taps is rated 4.66 based on 1,247 reviews

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Alice, Customer Support