Trade Counter Direct Reviews

Name: Trade Counter Direct
Rating: 4.61

4.6 Rating 638 Reviews

90 %

of reviewers recommend Trade Counter Direct

4.6

Based on 638 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Write Your review

Tell us how Trade Counter Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Trade Counter Direct 5 star review on 8th November 2019

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service, Prompt delivery”

Helpful Report

Posted 4 years ago

“During the Christmas period I ordered a Milwaukee M18 CHX-0 after opening the consignment package this clearly is not a SDS Drill this was infact a Jigsaw resulting on scheduled works being re ranged. After being assured that the correct product will turn up at my door the next day before 12 noon it has come to my attention that the faulty computer system Trade Counter Direct uses has had another glitch and my SDS drill is still on the shelf in Devon therefore i would have stayed home for THREE days to sign for this piece of equipment. Also when the correct tooling arrived there was not even bubble wrap as a result the sds drill arrived damaged. This service is not professional as a client should not be expected to receive this service from a company .”

Helpful Report

Posted 4 years ago

“delivered promptly over christmas period,at a good price. Will definitely use again.”

Helpful Report

Posted 4 years ago

“Fast delivery, everything ok.”

Helpful Report

Posted 4 years ago

“I ordered a Grinder body only and it came on the dates they supplied so all good. The Grinder was in good working order so we are all happy”

Helpful Report

Posted 4 years ago

“yes was happy with the deal thanks very much”

Helpful Report

Posted 4 years ago

“Ordered a Milwaukee impact driver, delivered very quickly and at a good price. Will definitely recommend to my work colleagues.”

Helpful Report

Posted 4 years ago

“Great service. Thank you.”

Helpful Report

Posted 4 years ago

“Excellent price and very quick delivery.”

Helpful Report

Posted 4 years ago

“Used it for an hour and it short circuited the ring mains at my tenants house. The in lines breaker didn't trip and an now waiting to see what the Ridgid Rep will do ?”

Helpful Report

Posted 4 years ago

“Great service, item turned up exactly as ordered and on time, will definitely use this company again”

Helpful Report

Posted 4 years ago

“Was expecting a lot more out of Santa’s nut sack instead got a lot of odds and end no real value”

Helpful Report

Posted 4 years ago

“Really pleased with my order Cheaper than any one else and kept me up to date with When my order was going to be delivered.”

Helpful Report

Posted 4 years ago

“Genuine products competitively priced. Shipping was very quick to Ireland and price wasn’t too bad compared to other stores. Only issue i had was I couldn’t find anywhere on the site to log in to my account that was set up for me during checkout but that’s a minor issue.”

Helpful Report

Posted 4 years ago

“Hi, Still waiting for "return form"...”

Helpful Report

Posted 4 years ago

“The boiler filter I wanted was out of stock and TCD offered me a refund but when I explained that I needed the part urgently they arranged for the part to be sent direct to me from the supplier, at no extra cost. I was very pleased with the service and received the item the next day.”

Helpful Report

Posted 4 years ago

“Arrived next day. Fitted perfectly. Very happy with the product”

Helpful Report

Posted 4 years ago

“Really easy to order from, delivery was great and communication was great too. Would definitely shop with you again .”

Helpful Report

Posted 4 years ago

“Found a couple of items I needed on TCD website, delivery was quick & goods are fine”

Helpful Report

Posted 4 years ago

“Paid extra for delivery but still waited over a week for delivery ordered from trade counter direct in the past and have never had a problem so was suprised and dissapointed with the service this time around.”

Helpful Report

Posted 4 years ago

Trade Counter Direct is rated 4.6 based on 638 reviews