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Toy Street Reviews

4.7 Rating 5,945 Reviews

93 %

of reviewers recommend Toy Street

Company Reviews

Product Reviews

4.7

Based on 5,945 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Toy Street:

Here at Toy Street, we want you to have the best toys at the best prices. We source all the latest and greatest toys so there’s always something for everyone, no matter the occasion. From new-borns to preteens and even beyond, our focus is to bring families together and enrich lives with fun and learning.

You’ll find thousands of carefully chosen products on Toy Street – with more always on the way! We strive to sell only the most high-quality toys, with an emphasis on encouraging learning and creativity. Enhance your child’s development and skills with toys and games they’ll think of fondly for years to come.

Remember to shop Toy Street, where fun lives!

Visit Website

Phone:

1603 974303

Email:

mail@toystreet.co.uk

Location:

40 Barnard Road,
Norwich
Norfolk
NR5 9JB

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Toy Street 5 star review on 2nd April 2024

Toy Street 5 star review on 14th March 2024

Toy Street 5 star review on 30th January 2024

Toy Street 5 star review on 3rd January 2024

Toy Street 5 star review on 13th December 2023

Toy Street 5 star review on 2nd December 2023

Toy Street 5 star review on 2nd December 2023

8

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very pleased with the item I ordered. Only issue was I didnt receive any confirmation of dispatch. However after waiting some time I contacted them to enquire. They promptly replied with a very polite response and boosted my order to quick shipping.”

Posted 1 year ago

Thank you for the lovely review! We're very happy to hear you're satisfied with our service, and we hope to hear from you again soon :) Kieran Toy Street

Posted 1 year ago

“Very good service got delivered on time. 4/5”

Posted 1 year ago

Thank you for the lovely review! We're very glad to hear you're pleased with the service we provide, and we look forward to helping you with future orders as well :) Kieran Toy Street

Posted 1 year ago

“Very good service and postage, no forewarning that there would be a customs charge despite the item under €20, which cost as much as the toy itself.”

Posted 1 year ago

Thank you for the review! We have passed your concern on to our web team, who will work to make it clearer when customs charges will be applied. We are very sorry about the inconvenience. Kieran Toy Street

Posted 1 year ago

“Postage was a little slow however item was as described. No issues 🙂”

Posted 1 year ago

Thank you for the lovely review! We're very glad to hear how happy you are with our service, and we hope you continue to rely on us going forward. Kieran Toy Street

Posted 1 year ago

“My first two purchases were sent out on time but the third order was processed longer than I had expected. I then decided to cancel it and they responded quick and canceled the order for me.”

Posted 2 years ago

Thank you for the lovely review! We're very sorry to hear you decided to cancel your order, but we're very happy to hear you're pleased with the service you received from us, and we hope you can continue to rely on us for future orders :) Kieran Toy Street

Posted 1 year ago

“Not a lot of communication delivery not the quickest but the product is great”

Posted 2 years ago

“Everything was good and it came within a reasonable time”

Posted 2 years ago

“The item was delivered intact. Unable to comment on the quality of the product as it was a birthday gift for my great-nephew. However, the mother said her son is sure to enjoy many hours of 'playing' with the toy train.”

Posted 2 years ago

“I love how cheap the beanie boos are! not like the shopbeanieboos.com. the one thing i was looking for was Butter the cow beanie boo and they were out of stock but i am hoping they will restock soon! (crossing my fingers)”

Posted 2 years ago

“Good communication via email, Items arrived as described, fair prices. Would recommend! Often have toys not available in other stores. Thanks!”

Posted 2 years ago

“Game came well packaged and as described. Dispatch was a bit slower than expected but that could have been covid related rather than any fault of the company. Overall very happy and would order again”

Posted 2 years ago

“very good service, Quick delivery.”

Posted 2 years ago

“I order Green Mistery box for my 4 yearl old son. Delivery was on time and package was nicely wrapped (extra £3.99). Anyway, I was expecting a bit more toys, but my son was happy and he liked it, so can't say nothing bad about it. I liked it abd it was interesting experience :)”

Posted 2 years ago

“Good to hear back from you that the playing cards were finally back in stock but unfortunately on checking online you were almost the most expensive available. Sorry!”

Posted 2 years ago

“Great gift for my nephew, he loved it!”

Posted 2 years ago

“I received my product a bit later than I expected it, but it was exactly as described on the website and nothing was missing. Would order from here again, as the product I was looking for was not in stock anywhere else”

Posted 2 years ago

“The ordering was brilliant, now waiting for delivery”

Posted 2 years ago

“Price seemed reasonable. Purchase was very easy. Postage good value. All completed in about a minute. As long as it arrives as expected I will be a happy bunny.”

Posted 2 years ago

“This website is absolutely lovely, easy to use and the shipping isn't overtly expensive. I just wish there would be more communication in emails to tell you the rough estimate of its arrival. I need this gift before the 10th of December and ordered it towards the end of November and there has been no sign of anything.”

Posted 2 years ago

“Good site. Easy to negotiate”

Posted 2 years ago

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Toy Street is rated 4.7 based on 5,945 reviews