Tower Reviews

Name: Tower
Rating: 4.16

4.2 Rating 5,573 Reviews

80 %

of reviewers recommend Tower

4.2

Based on 5,573 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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H Cottrell

T Tunal

237

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Seems a great purchase for a lot less than ninja but same quality thank you “ Tower””

Helpful Report

Posted 2 years ago

Hi Trevor, Many thanks for your kind words and indeed your valuable purchase from Tower of your Air Fryer. Rest assured our Customer Services Team are readily available should you have any enquiries in the future. Keith - Group Customer Services Manager

Posted 2 years ago

“I rate it 5 out of 5 its fantastic and I can use my pressure cooker again”

Helpful Report

Posted 2 years ago

Hi Annette, It was great to read your '5 out of 5' review. Rest assured our Customer Services Team would love to hear from you should you have any enquiries in the future. Regards Keith - Group Customer Services Manager

Posted 2 years ago

“Great piece of kit! Awesome price on the sale and fast delivery. Customer service also great, I gave them a call as it doesn't come with a handle to remove baskets which is a bit odd! I found I could use my grill pan handle so that's sorted. Brilliant set up easy to use and clean. Presets are perfect timing. Found you can also layer the trays, just swap them half way through and everything browns evenly.”

Helpful Report

Posted 2 years ago

Hello Terry, Many thanks for your 5 star comments. Here at Tower we pride ourselves on providing quality products at affordable prices which are supported by fantastic Customer Service. With our best wishes Keith - Group Customer Services Manager

Posted 2 years ago

“Got mine today absolutely amazing cooked my food perfectly I definitely recommend this air fryer”

Helpful Report

Posted 2 years ago

Hello, Many thanks for your kind words and indeed for choosing Tower for the purchase of your Air Fryer. Here at Tower we love our Air Fryers too !!! Rest assured our Customer Services Team are always available should you have any enquiries moving forward. Regards Keith - Group Customer Services Manager

Posted 2 years ago

“Have bought 4 airfryers in the past, and this is by far the best. Esthetically pleasing, cooks lovely and easy to clean. However, the little rubber tabs on side of griddle come off when washing, nearly lost them down the sink. Couldn't leave a picture, site kept throwing me off”

Helpful Report

Posted 2 years ago

Hello Mrs PC, Thanks for your kind review about your Tower Air Fryer. We were delighted to read your comments. Rest assured our Customer Services Team are always available to help should you have any enquiries in the future. Best wishes Keith - Group Customer Services Manager

Posted 2 years ago

“Is so nice I love it cooking is so simple”

Helpful Report

Posted 2 years ago

Hi Thanks for your 5 star comments and indeed your valuable purchase of your Air Fryer from Tower. Our Customer Services Team would love to hear from you should you have any enquiries moving forward. Best wishes Keith - Group Customer Services Manager

Posted 2 years ago

“It's a nice unit. Easy to use once your accustomed to the setting features.”

Helpful Report

Posted 2 years ago

Hello Dominic, Many thanks for your 5 star comments about your Tower Air Fryer. We were delighted to read how easy you are finding your Air Fryer. If you do have any enquiries moving forward please feel free to get in touch with our Customer Services Team. Best wishes Keith - Group Customer Services Manager

Posted 2 years ago

“Love it, does everything it should, well worth the money”

Helpful Report

Posted 2 years ago

HI Thanks for your valuable comments and for choosing Tower to make your purchase. Rest assured our customer services team are always available should you have any enquiries moving forward. Thanks again Keith - Group Customer Services Manager

Posted 2 years ago

“Superb, perfect design, great size, easy to store, thrilled with it. Excellent seller, super fast delivery. 6 stars! Thank you.”

Helpful Report

Posted 2 years ago

Hi LSmith Thanks for your '6 stars' review about your Tower product. Here at Tower HQ we were delighted to read your kind words and we were pleased our courier partners delivered your product quickly. Best wishes Keith - Group Customer Services Manager

Posted 2 years ago

“Great set so far so good”

Helpful Report

Posted 2 years ago

Hi Gary Thanks for your kind words about your Tower product. We hope you visit our website again very soon to see our exciting range of products. Regards Keith - Group Customer Services Manager

Posted 2 years ago

“Excellent Service”

Helpful Report

Posted 2 years ago

Hello Anne, It was great to read your 5 star comments. Here at Tower we always place our customers at the heart of everything we do. Take care Keith - Group Customer Services Manager

Posted 2 years ago

“20L 700W microwave. Nice product and to crown it . Bought with additional 2 year’s warranty making it 3 year’s warranty .”

Helpful Report

Posted 2 years ago

Hi Thanks for your wonderful comments about your Tower Microwave. At Tower we pride ourselves on delivering quality products supported by a robust warranty scheme which in the rare event of an issue provides our customers with peace of mind. Many thanks for choosing Tower for your valuable order. Regards Keith - Group Customer Services Manager

Posted 2 years ago

“Had the air fryer for a week now and am very pleased with it, however, the leds on the front, chips meat etc are not very bright and not visible at all in sunlight but otherwise so far so good. It's a shame that no one has written the idiots guide to air frying, as even the so called beginners cook books don't give the basics, ah well.”

Helpful Report

Posted 2 years ago

Hi Lord Anthony, Many thanks for your kind words about your Tower Air Fryer. We love hearing our customers feedback to allow us to improve the products we provide. Rest assured our customer services team are always on hand should you have any enquiries Best wishes Keith - Group Customer Services Manager

Posted 2 years ago

“Pads are good and fit perfectly. I think the tower steamer itself should come with 1 or 2 extra pads in it as spares when one is being washed etc.”

Helpful Report

Posted 2 years ago

Hello Martin, Many thanks for taking the time to leave your comments about your Tower product. Rest assured our Customer Services Team are always available should you have any enquiries the future. Best wishes Keith - Group Customer Services Manager

Posted 2 years ago

“Absolutely Brilliant Air fryer Definitely Would Recommend”

Helpful Report

Posted 2 years ago

Hello Catherine, Thanks for your 5 star comments about your Tower Air Fryer. We are a little biased and we think our Air Fryers are brilliant also !!! Take care Keith - Group Customer Services Manager

Posted 2 years ago

“The T17102 Vortx Vizion dual airfryer is an amazing piece of kit, well big enough for the average family and really versatile. 2 foods, different cooking times and temperatures easily synced to finish cooking simultaneously.”

Helpful Report

Posted 2 years ago

Hello Steve, What a wonderful review to read about your Tower Vortex Air Fryer. Thanks for your valuable order which is greatly appreciated by everyone here at Tower HQ. Regards Keith - Group Customer Services Manager

Posted 2 years ago

“I bought the indoor/outdoor bbq recently, excellent product. It heats very quickly and is very easy to clean. Very pleased and would recommend it.”

Helpful Report

Posted 2 years ago

Hello Sally, Thanks for your valuable comments and indeed your order for your Tower BBQ. We hope you enjoy using your BBQ to make delicious meals Best wishes Keith - Group Customer Services Manager

Posted 2 years ago

“Love the colour matches the rest of my tower collection very inprest with the air fryer has lots of cooking choice and very quick at cooking”

Helpful Report

Posted 2 years ago

Hello Tracey, Many thanks for your kind words about your Tower Air Fryer. We were all delighted you choose Tower again for your valuable purchase, Regards Keith - Group Customer Services Manager

Posted 2 years ago

“We would give this air fryer 5/5. Ordered easily and arrived quickly. Wanted a white machine to match kitchen. Quick and easy to use with great results. Easily cleaned. Highly recommend.”

Helpful Report

Posted 2 years ago

Hi Elizabeth, It was fantastic to read your comments about your Tower product. We were delighted with your 5/5 stars and your positive order and delivery experience. Regards Keith - Group Customer Services Manager

Posted 2 years ago

“Amazing cannot fault it..Food is cooked to the T!”

Helpful Report

Posted 2 years ago

Hello, Many thanks for your kind words and your valuable order from Tower. We hope you visit our website again soon to see our great range of products. Regards Keith - Group Customer Services Manager

Posted 2 years ago

Tower is rated 4.2 based on 5,573 reviews