Tower Reviews

Name: Tower
Rating: 4.15

4.2 Rating 4,976 Reviews

79 %

of reviewers recommend Tower

4.2

Based on 4,976 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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C Eager

159

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great. Serves its purpose”

Helpful Report

Posted 2 months ago

Hello Judith Thanks for your 5 star comments and indeed your valuable order for your Tower product. Regards Keith - Group Customer Services Manager

Posted 2 months ago

“Great air fryer, best one I've had great price too. Highly recommend”

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Posted 2 months ago

Hi Abby Thanks for your 5 star comments and kind recommendation for your Tower Air Fryer. Here at Tower we pride ourselves on providing quality products at affordable prices supported by great customer service. Regards Keith - Group Customer Services Manager

Posted 2 months ago

“Absolutely brilliant, love it. Everything cooks so quick & having the dual baskets, which arrange for different foods to be ready at the same time, is just fantastic. My Mam has since bought one, after me telling her how good it is & she loves hers just as much as me.”

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Posted 2 months ago

Hello Nicola, Many thanks for your 5 star comments about your Tower product. I was delighted to read about your mam's purchase Thanks for being such a loyal customer of Tower. Keith - Group Customer Services Manasger

Posted 2 months ago

“First sort fryer I have bought and up to now has been on excellent Just trying new foods every day”

Helpful Report

Posted 2 months ago

Hello Barbara Thanks for your 5 star comments about your Tower Air Fryer. Here at Tower we understand new products may take a little time to get used to so if there are enquiries rest assured our Customer Services Team are readily available to help Keith - Group Customer Services Manager

Posted 2 months ago

“Really please with my new Air fryer”

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Posted 2 months ago

Hi Laura We were delighted to read your 5 star comments about your Tower Air Fryer. Best wishes Keith - Group Customer Services Manager

Posted 2 months ago

“Bought a omlette maker love it great for lunch etc quick no mess”

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Posted 2 months ago

Hello Ann It was great to read your comments about your Omelette Maker. You cant beat an omelettes for lunch !!!! Regards Keith - Group Customer Services Manager

Posted 2 months ago

“This was such good value couldn't pass it by . Even my best friend got one on my recommendation. This fabulous”

Helpful Report

Posted 2 months ago

Hi Jackie Thanks for you (and your good friend !!) for your valuable orders. Please be assured our Customer Services Team are always available should you have any enquiries in the future. Keith - Group Customer Services Manager

Posted 2 months ago

“It's brilliant”

Helpful Report

Posted 2 months ago

Hello Valerie, Many thanks for your 5 star comments about your Tower product. Should you have any enquiries our Customer Services Team are always available to help. Keith - Group Customer Services Manager

Posted 2 months ago

“Really amazing set of knives. Very good price would recommend”

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Posted 2 months ago

Hello David It was wonderful to read your 5 star comments about your Tower Knife Set. Thanks for your kind recommendation - we do hope you visit our website again very soon. Keith - Group Customer Services Manager

Posted 2 months ago

“Absolutely love it. My daughter bought this for me as its waist high on worktop as i find difficulty in bending down to an oven at floor level. Very practical to use. Thankyou.”

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Posted 2 months ago

Hello Sue, Many thanks for your 5 star comments about your Tower product. We were delighted to read how your product meets your individuals circumstances. Regards Keith - Group Customer Services Manager

Posted 2 months ago

“Quick and easy to use and to clean would recommend very good value for money, 5 out of 5”

Helpful Report

Posted 2 months ago

Hello Janice, Many thanks for your 5 out of 5 comments for your Tower product. Your recommendation was grea6ly appreciated by everyone here at Tower HQ. Regards Keith - Group Customer Services Manager

Posted 2 months ago

“Great product can't fault it does what it says would recommend this”

Helpful Report

Posted 2 months ago

Hi Thanks for taking the time to leave your 5 star comments about your product. Here at Tower we love hearing how much our customers like using their products. Keith - Group Customer Services Manager

Posted 2 months ago

“Nice mirowave once I had learnt how it worked but does the job”

Helpful Report

Posted 2 months ago

Hi Christopher Many thanks for your 5 star comments about your Tower Microwave. Rest assured our Customer Services Team are always available should you need any assistance in the future. Keith - Group Customer Services Manager

Posted 2 months ago

“I bought this air fryer for use in my new refurbished kitchen. Looking forward to it becoming everyday appliance.”

Helpful Report

Posted 2 months ago

Hello Linda, Thanks for your 5 star review and indeed your valuable order from Tower. We hope you enjoy using your Air Fryer. Keith - Group Customer Services Manager

Posted 2 months ago

“Great website. Delivered on time.”

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Posted 2 months ago

Hello Lynne, Many thanks for your 5 star comments about our website and the delivery of your order. It was great to read your navigation of the website and ordering process was a smooth one. We hope you visit our website again very soon. Keith - Group Customer Services Manager

Posted 2 months ago

“Hi this is the second tower air fryer oven the first broke as the fan gave up. Needless to say I really rate your product and bought another. This is a fantastic product. I am a retired chef and colouring this product achieves is second to none”

Helpful Report

Posted 2 months ago

Hi Many thanks for your 5 star comments and for being such a loyal customer of Tower. Should you have any enquires our Customer Services Team would love to hear from you. Regards Keith - Group Customer Services Manager

Posted 2 months ago

“I found the Tower website very easy to navigate, with a great selection of products and models. Ordering was simple and delivery was prompt with excellent tracking information Thank you Tower.”

Helpful Report

Posted 2 months ago

Hello Lee, Many thanks for your kind feedback about the Tower website. I was delighted you found the website easy to navigate - we hope you visit our website again very soon. Keith - Group Customer Services Manager

Posted 2 months ago

“Excellent product , no issues so far 👌”

Helpful Report

Posted 2 months ago

Hi Lucas, Thanks for your 5 star comments about your Tower product. Please be assured our Customer Services Team are always available should you have any enquiries in the future. Keith - Group Customer Services Manager

Posted 2 months ago

“Good quitlty and easy to use”

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Posted 2 months ago

Hello Joanne, Many thanks for your kind words and your valuable review. Regards Keith - Group Customer Services Manager

Posted 2 months ago

“Good quality and speedy delivery.”

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Posted 2 months ago

Hello Carol, It was great to read that your order and delivery experience from Tower was a smooth one. Thanks for choosing Tower for the purchase of your product. Keith - Group Customer Services Manager

Posted 2 months ago

Tower is rated 4.2 based on 4,976 reviews