Tower Reviews

Name: Tower
Rating: 4.15

4.2 Rating 4,962 Reviews

79 %

of reviewers recommend Tower

4.2

Based on 4,962 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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C Eager

159

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great air fryer, cooks everything evenly and quickly, perfect.”

Helpful Report

Posted 2 weeks ago

Hi Rosie Many thanks for your 5 star comments about your Tower Air Fryer. Best wishes Keith - Group Customer Services Manager

Posted 2 weeks ago

“Perfect in everyway many thanks”

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Posted 2 weeks ago

Hello Sibella, It was wonderful to read your perfect comments about your Tower product. We hope you visit our website again very soon to check out our exciting range of products. Regards Keith - Group Customer Services Manager

Posted 2 weeks ago

“Impressed first meal cooked in our Tower vortex twin drawers chicken with chips a great result looking forward to having many more meals from our Air Fryer”

Helpful Report

Posted 2 weeks ago

Hello Stuart Many thanks for taking the time to leave your 5 star comments about your Tower Air Fryer. Chicken and Chips is a great meal to cook ion your Air Fryer !!! Take care Keith - Group Customer Services Manager

Posted 2 weeks ago

“For the money you can't go wrong with this airfryer, loads of helpful features, and cooks the food beautifully, highly recommend”

Helpful Report

Posted 3 weeks ago

Hello Steve Many thanks fort taking the time to leave your 5 star comments about your Tower Air Fryer. Regards Keith - Group Customer Services Manager

Posted 2 weeks ago

“Really good excellent sale price so far so good , I have a ninja air fry as well but this is amazing for such a lower price would recommend it to anyone.”

Helpful Report

Posted 3 weeks ago

Hi Alicy, Many thanks for taking the time to leave your 5 star comments Here at Tower we pride ourselves on delivering quality products at affordable prices supported by great customer service. If you do have any enquiries in the future please feel free to drop us a message. Best wishes Keith - Group Customer Services Manager

Posted 3 weeks ago

“Iv always had a tower in most of my kitchen sturt,think there a great price and last along time”

Helpful Report

Posted 3 weeks ago

Hi Kirk Many thanks for your 5 star comments about your Tower product. Thanks for being such a loyal customer of Tower. Best wishes Keith - Group Customer Services Manager

Posted 3 weeks ago

“Only used it three times so far , but it far superior and more efficient than my old one”

Helpful Report

Posted 3 weeks ago

Hi Gary Many thanks for your wonderful review for your Tower product Should you have any enquiries in the future our Customer Services Team would love to hear from you. Keith - Group Customer Services Manager

Posted 3 weeks ago

“Fantastic iron heats up very quick so easy to use get your ironing done very quickly.”

Helpful Report

Posted 3 weeks ago

Hi Kirsty Thanks for your 5 star comments about your steam iron from Tower. Everyone at Tower HQ was delighted to read your kind words. Keith - Group Customer Services Manager

Posted 3 weeks ago

“Lovely kettle. Matches kitchen well. Very pleased.Thank you for excellent service.”

Helpful Report

Posted 3 weeks ago

Hello Joanne Thanks for taking the time to leave your 5 star comments about your kettle from Tower. We were delighted to read how your kettle has made a great addition to your kitchen. Regards Keith - Group Customer Services Manager

Posted 3 weeks ago

“Very good and sturdy”

Helpful Report

Posted 3 weeks ago

Hi Thanks for your 5 star comments about your Tower product. Should you have any enquiries in the future our Customer Services Team would love to hear from you. Keith - Group Customer Services Manager

Posted 3 weeks ago

“The on switch on my air fryer broke & I contacted Tower Customer service as I had an extended (luckily as less than 2 years old) warranty. They were excellent to deal with & sent me a new one within about 2 weeks.”

Helpful Report

Posted 3 weeks ago

Hello Catherine, Thanks for taking the time to leave your comments. Here at Tower we understand on rare occasions items may break and when this does occur our Customer Services Team always take quick action to solve our customers enquiries smoothly. I was delighted to read this happened with your enquiry. Regards Keith - Group Customer Services Manager

Posted 3 weeks ago

“Very happy with my Vortx Dual basket air fryer until tonight when it was very loudly beeping as I opened both drawers ( the food was ready) I am sure I dont remember it doing that before tonight - is this correct or is it my misremembering?? I have been using it since Christmas time as the previous airfryer shorted and flamed!! Bought from B&M just before Christmas day!”

Helpful Report

Posted 4 weeks ago

Hi Thanks for your 5 star comments about your Toer Air Fryer. I have arranged for one of our Customer Services Team to contact you to help with your enquiry. Regards Keith - Group Customer Services Manager

Posted 3 weeks ago

“It's great 😃”

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Posted 4 weeks ago

Hi Roy, Thank you for your lovely comments. Best Wishes, Tanya - Customer Service Operations Manager

Posted 4 weeks ago

“Easy to clean. Quick to cook. Easy instructions to cook. Amazing taste on the food . Highly recommended .received as a mother's day gift..”

Helpful Report

Posted 4 weeks ago

Hi Dizzy Dora, It was wonderful to read your 5 star comments about your Tower product and how easy you are finding it to use. I hope you had a lovely Mothers Day . Best wishes Keith - Group Customer Services Manager

Posted 4 weeks ago

“Just bought it 4.3L just so excited to use it fingers crossed hopefully it will keep the MRS happy.”

Helpful Report

Posted 1 month ago

Hello Thanks for your 5 star review for your Tower Air Fryer. Everyone here at Tower HQ really appreciates your valuable order. Keith - Group Customer Services Manager

Posted 4 weeks ago

“Great Air Fryer, easy to use and not bulky. Great price for the size.”

Helpful Report

Posted 1 month ago

Hello Nakita, It was wonderful to read your kind words about your Tower Air Fryer. Many thanks for your valuable order. Regards Keith - Group Customer Services Manager

Posted 4 weeks ago

“Very happy with air fryer”

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Posted 1 month ago

Hi Karen We were delighted to read how happy you were with your Air Fryer from Tower. Best wishes Keith - Group Customer Services Manager

Posted 4 weeks ago

“No complaints the product works great and the smart finish function is cool 😎”

Helpful Report

Posted 1 month ago

Hi Jahzeal Many thanks for your 5 star comments about your Tower product Rest assured our Customer Services Team are always on hand should you require any help moving forward. Keith - Group Customer Services Manager

Posted 4 weeks ago

“My order arrived on time. Looks lovely in my kitchen. Very happy with my new kettle, toaster and bread bin.”

Helpful Report

Posted 1 month ago

Hi Thanks for your 5 star comments and indeed your valuable order for your Kettle, Toaster and Bread Bin from Tower. Regards Keith - Group Customer Services Manager

Posted 1 month ago

“Been looking forever, came across this model and bought it , We've tried a few things out and been great .just put a whole chicken in wish me luck.”

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Posted 1 month ago

Hi Mick Thanks for your 5 star comments about your Tower Air Fryer. Please be assured that should you have any enquiries our Customer Services Team are always on hand to help. Regards Keith - Group Customer Services Manager

Posted 1 month ago

Tower is rated 4.2 based on 4,962 reviews