Total Merchandise Reviews

Name: Total Merchandise
Address: Suite 1, The Centre, The Crescent, Colchester Business Park, Suite 1, The Centre, The Crescent, Colchester Business Park, Essex
Rating: 4.78

4.8 Rating 2,003 Reviews

96 %

of reviewers recommend Total Merchandise

Company Reviews

Metrics

Info

4.8

Based on 2,003 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01376 509092

Email:

katie.clark@totalmerchandise.co.uk

Location:

Suite 1, The Centre, The Crescent, Colchester Business Park,
Suite 1, The Centre, The Crescent, Colchester Business Park
Essex
CO4 9QQ

Total Merchandise 5 star review on 25th March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very prompt and efficient service”

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Posted 1 year ago

Thanks for the fantastic feedback, Katy!

Posted 1 year ago

“Absolutely brilliant company! Have placed 3 orders with them and they have produced the goods every time! Customer service is exceptional. We will be using them again very soon.”

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Posted 1 year ago

Hi Jon - thanks so much for the amazing feedback! We're delighted to read your feedback and look forward to working with you on your next order soon.

Posted 1 year ago

“Fast and efficient service - Thank you Sam!”

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Posted 1 year ago

Thanks for the great feedback, Rachel! We hope to work with you again soon.

Posted 1 year ago

“We are happy with the notebooks, just ordered the second batch. Good quality and quick delivery.”

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Posted 1 year ago

Thanks for the great feedback, Andrea - we're delighted to hear you're pleased with your notebooks! We look forward to working together again soon.

Posted 1 year ago

“Amazing fast service, and personalised approach!”

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Posted 1 year ago

Thanks for the wonderful feedback, Eva! Look forward to working together again soon.

Posted 1 year ago

“Really cute, thank you”

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Posted 1 year ago

We're so glad to hear you love your finished products! Look forward to working with you again soon.

Posted 1 year ago

“Excellent customer service - answered my queries very quickly via email. I was very happy with the finished product, which also arrived a lot quicker than expected! All in all, I think Total Merchandise is a brilliant company.”

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Posted 1 year ago

Hi Sophie - thanks so much for such amazing feedback! We're delighted to read this and look forward to working with again in the future.

Posted 1 year ago

“Excellent service and product once again.”

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Posted 1 year ago

Thanks for the amazing feedback, Alison! We're glad you've had another great experience with us and look forward to working with you on another order soon.

Posted 1 year ago

“We were delighted with the branded pads we ordered from TM!”

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Posted 1 year ago

Thanks for the great feedback, Ernie - we're delighted to hear that you're pleased with your notepads!

Posted 1 year ago

“Great customer service. Answered all questions promptly and kept me up to date via email and phone.”

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Posted 1 year ago

Thanks for the fantastic review, Emma! We really appreciate the feedback and hope to work with you on another order soon.

Posted 1 year ago

“Everything was in good condition and arrived on time”

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Posted 1 year ago

Thanks for the great feedback, Eleanor!

Posted 1 year ago

“Quality of merchandise was good”

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Posted 1 year ago

Thanks for the positive review!

Posted 1 year ago

“Fantastic service from start to finish and a great product, thank you.”

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Posted 1 year ago

Thanks for the fantastic 5* feedback, Emma!

Posted 1 year ago

“Great service & fast delivery”

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Posted 1 year ago

Wow, your bottles look great! Thanks for the 5* feedback, Richard.

Posted 1 year ago

“Very good customer service”

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Posted 1 year ago

That's what we love to hear - thank you, Roberta!

Posted 1 year ago

“Sample sent out promptly and final promotional goods look great. Would definitely recommend.”

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Posted 1 year ago

Thanks for the fantastic feedback and the recommendation, Vicky - we really appreciate it!

Posted 1 year ago

“Excellent communication, service and product. Highly recommend.”

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Posted 1 year ago

Thanks for the great feedback and recommendation, Gary!

Posted 1 year ago

“Great service and great products. Love the attention to detail - I spoke with them both by email and phone and they were consistently great.”

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Posted 1 year ago

Hi Liz, thanks for the amazing feedback. We're glad to hear you had a great experience with us and hope to work with you again soon.

Posted 1 year ago

“Absolutely fantastic service and amazing products”

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Posted 1 year ago

Thanks so much for the wonderful feedback, Ange!

Posted 1 year ago

“Excellent Customer Service - nothing too much trouble. Always very helpful and polite. I'll be back!”

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Posted 1 year ago

Thanks for the amazing review, Linda - we look forward to working with you again soon!

Posted 1 year ago

Total Merchandise is rated 4.8 based on 2,003 reviews