Total Merchandise Reviews

Name: Total Merchandise
Address: Suite 1, The Centre, The Crescent, Colchester Business Park, Suite 1, The Centre, The Crescent, Colchester Business Park, Essex
Rating: 4.78

4.8 Rating 2,003 Reviews

96 %

of reviewers recommend Total Merchandise

Company Reviews

Metrics

Info

4.8

Based on 2,003 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01376 509092

Email:

katie.clark@totalmerchandise.co.uk

Location:

Suite 1, The Centre, The Crescent, Colchester Business Park,
Suite 1, The Centre, The Crescent, Colchester Business Park
Essex
CO4 9QQ

Total Merchandise 5 star review on 25th March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service from start to finish and an excellent product”

Helpful Report

Posted 11 months ago

Thanks for the fantastic feedback, Charlie - we really appreciate it!

Posted 11 months ago

“Prompt efficient service and all goods received as expected.”

Helpful Report

Posted 11 months ago

Thanks for the great review, Sandra! We hope to work with you again soon.

Posted 11 months ago

“Quick, easy and no fuss. Great transaction”

Helpful Report

Posted 11 months ago

Thanks for the lovely feedback, Nicola! We look forward to working with you on another order soon.

Posted 11 months ago

“Brilliant service”

Helpful Report

Posted 11 months ago

Thanks for the fantastic feedback, Graeme!

Posted 11 months ago

“As usual, very good.”

Helpful Report

Posted 11 months ago

We love to hear it! Thanks for the 5* feedback.

Posted 11 months ago

“Helpful and courteous staff.”

Helpful Report

Posted 11 months ago

Hi Geoff - thanks for the great review! We look forward to working with you on another order soon.

Posted 11 months ago

“Great quality product.”

Helpful Report

Posted 11 months ago

Thanks for the 5* feedback, Fiona - we really appreciate it. We look forward to working with you on another order soon!

Posted 11 months ago

“Excellent service and communication throughout.”

Helpful Report

Posted 11 months ago

That's what we love to hear - thanks for the 5* feedback, Wendy!

Posted 11 months ago

“Fantastic product delivered on time thanks for your help .”

Helpful Report

Posted 11 months ago

Thanks for the wonderful review, Roger! We look forward to working with you again soon.

Posted 11 months ago

“Great service and speedy delivery of custom products.”

Helpful Report

Posted 1 year ago

Thanks for the fantastic 5* review, Paul - we really appreciate it!

Posted 1 year ago

“brilliant service, very fast turnaround, we have used total merchandise a couple of times and the service has always been great, and we will continue to use the service”

Helpful Report

Posted 1 year ago

Thanks for the amazing feedback, Lee - we really appreciate it! We look forward to working with you on your next order soon.

Posted 1 year ago

“Very prompt and efficient service”

Helpful Report

Posted 1 year ago

Thanks for the fantastic feedback, Katy!

Posted 1 year ago

“Absolutely brilliant company! Have placed 3 orders with them and they have produced the goods every time! Customer service is exceptional. We will be using them again very soon.”

Helpful Report

Posted 1 year ago

Hi Jon - thanks so much for the amazing feedback! We're delighted to read your feedback and look forward to working with you on your next order soon.

Posted 1 year ago

“Fast and efficient service - Thank you Sam!”

Helpful Report

Posted 1 year ago

Thanks for the great feedback, Rachel! We hope to work with you again soon.

Posted 1 year ago

“We are happy with the notebooks, just ordered the second batch. Good quality and quick delivery.”

Helpful Report

Posted 1 year ago

Thanks for the great feedback, Andrea - we're delighted to hear you're pleased with your notebooks! We look forward to working together again soon.

Posted 1 year ago

“Amazing fast service, and personalised approach!”

Helpful Report

Posted 1 year ago

Thanks for the wonderful feedback, Eva! Look forward to working together again soon.

Posted 1 year ago

“Really cute, thank you”

Helpful Report

Posted 1 year ago

We're so glad to hear you love your finished products! Look forward to working with you again soon.

Posted 1 year ago

“Excellent customer service - answered my queries very quickly via email. I was very happy with the finished product, which also arrived a lot quicker than expected! All in all, I think Total Merchandise is a brilliant company.”

Helpful Report

Posted 1 year ago

Hi Sophie - thanks so much for such amazing feedback! We're delighted to read this and look forward to working with again in the future.

Posted 1 year ago

“Excellent service and product once again.”

Helpful Report

Posted 1 year ago

Thanks for the amazing feedback, Alison! We're glad you've had another great experience with us and look forward to working with you on another order soon.

Posted 1 year ago

“We were delighted with the branded pads we ordered from TM!”

Helpful Report

Posted 1 year ago

Thanks for the great feedback, Ernie - we're delighted to hear that you're pleased with your notepads!

Posted 1 year ago

Total Merchandise is rated 4.8 based on 2,003 reviews