Total Merchandise Reviews

Name: Total Merchandise
Address: Suite 1, The Centre, The Crescent, Colchester Business Park, Suite 1, The Centre, The Crescent, Colchester Business Park, Essex
Rating: 4.78

4.8 Rating 2,002 Reviews

96 %

of reviewers recommend Total Merchandise

Company Reviews

Metrics

Info

4.8

Based on 2,002 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01376 509092

Email:

katie.clark@totalmerchandise.co.uk

Location:

Suite 1, The Centre, The Crescent, Colchester Business Park,
Suite 1, The Centre, The Crescent, Colchester Business Park
Essex
CO4 9QQ

Total Merchandise 5 star review on 25th March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really speedy and helpful service.”

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Posted 9 months ago

Thanks for the great feedback, James - we really appreciate it!

Posted 9 months ago

“Excellent service provided by Total Merchandise, We look forward to working with them again.”

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Posted 9 months ago

We're so glad to hear it! Thanks for taking the time to review us and we look forward to working with you again soon.

Posted 9 months ago

“I am really please with all the products we have received - we will be ordering from here again! Samantha's assistance has been much appreciated and no request was too much”

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Posted 9 months ago

Thanks for the amazing feedback, Charlotte - we're so glad to hear you had a great experience with us and look forward to assisting you with your next order!

Posted 9 months ago

“Fantastic, efficient & helpful service from start to finish and the cheapest prices too.”

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Posted 9 months ago

That's what we love to hear! Thanks for the review, Lisa - we pride ourselves on always offering our customers the best service and lowest prices, so are delighted to read this. We look forward to working with you on another order soon!

Posted 9 months ago

“very helpful and great communication”

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Posted 9 months ago

Thanks for the great feedback, Nicola - we really appreciate it!

Posted 9 months ago

“Excellent service and customer communications. So far two out of two delivered ahead of schedule and looking great. Will definitely use again.”

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Posted 9 months ago

Hi Karen - we're so pleased to hear it! We pride ourselves on the 5* experience we offer our customers, so it's great to read this. We look forward to working with you on another order soon.

Posted 9 months ago

“Efficient, quick turnaround and brilliant quality!”

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Posted 10 months ago

Hi Dawn - we're so pleased to hear it! Thanks for taking the time to review us and we look forward to assisting you with another order of promotional products soon.

Posted 10 months ago

“Very good and quick communication throughout process.”

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Posted 10 months ago

“Product delivered quickly. Excellent quality - Thank you.”

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Posted 10 months ago

Hi Mary - we're so glad to hear it! Thanks for the brilliant feedback and we look forward to working with you again soon.

Posted 10 months ago

“Excellent service and super helpful staff. Thoroughly recommended!”

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Posted 10 months ago

Thanks for the fantastic feedback and the recommendation, John - we really appreciate it! We look forward to assisting you with your next order soon.

Posted 10 months ago

“Items have arrived and they are great! Excellent communication, helpful and friendly staff”

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Posted 10 months ago

Thanks for the fantastic feedback, Emily! We really appreciate it and look forward to assisting you with another order soon.

Posted 10 months ago

“Excellent service from ordering through to receiving merchandise. Quality products with clear pricing so know exactly what everything costs from the outset.”

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Posted 10 months ago

We're so glad to hear you were wowed by your TM experience, Angela! We look forward to working with you on another order of promotional products soon.

Posted 10 months ago

“Elizabeth was very responsive and made the experience very easy! We love our tote bags.”

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Posted 10 months ago

Thanks for the amazing feedback, Jessica! We're so glad to hear you had a great experience with us and are pleased with your tote bags, and look forward to working with you on another order in the future.

Posted 10 months ago

“Goods as expected good quality in good time”

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Posted 10 months ago

Thanks for the 5* review, Deirdre - we're so pleased to hear that you were satisfied with your TM experience!

Posted 10 months ago

“great service and brilliant product”

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Posted 10 months ago

We're delighted to hear it - thanks for the 5* feedback, Adrian!

Posted 10 months ago

“Very easy to work with.”

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Posted 10 months ago

We're so pleased to hear it! Thanks for the 5* feedback, Brendan.

Posted 10 months ago

“Excellent service.”

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Posted 10 months ago

That's what we love to hear! Thanks for the 5* feedback, Aoife.

Posted 10 months ago

“Roxanne at Total Merchandise was great to work with from start to finish. Everything was quick and easy, even when I needed to amend things with the design we wanted. Will definitely order from again.”

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Posted 11 months ago

Thanks for the fantastic feedback, Lauren - we're so glad to hear you had a great experience with us! We look forward to working with you on your next order.

Posted 11 months ago

“Excellent service and communication.Tank You”

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Posted 11 months ago

We're so glad to hear it - thanks for the fantastic review, Cathryne!

Posted 11 months ago

“Great service from start to finish and an excellent product”

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Posted 11 months ago

Thanks for the fantastic feedback, Charlie - we really appreciate it!

Posted 11 months ago

Total Merchandise is rated 4.8 based on 2,002 reviews