Top Furniture Reviews

Name: Top Furniture
Address: Station Yard, Station Road,, Station Yard, Station Road,, United Kingdom
Rating: 4.83

4.8 Rating 6,980 Reviews

97 %

of reviewers recommend Top Furniture

4.8

Based on 6,980 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Top Furniture:

Home furniture retailer specialising in country style painted and oak furniture products for the living room, dining room, kitchen and bedroom. Toulouse painted ranges available in white, grey and black as shown on our Instagram page @topfurnitureuk

Visit Website

Phone:

01889 560999

Email:

sales@topfurniture.co.uk

Location:

Station Yard, Station Road,,
Station Yard, Station Road,
United Kingdom
ST14 8AX

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Top Furniture 5 star review on 17th April 2024

Janice

Top Furniture 5 star review on 14th April 2024

Carol Ayres

SUNIL BHUDIA

7078

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, our order arrived on time as promised.”

Helpful Report

Posted 3 months ago

Thank you Stephen for your review. We are glad to have made your experience with Top Furniture enjoyable and that the order was delivered as promised. Your feedback of our services is greatly appreciated. Kind regards, Top Furniture Support Team.

Posted 3 months ago

“Quality furniture. Fits well in my lounge. Disappointed delivery men wouldn't wait till we checked item for any damage. Luckily furniture was faultless”

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Posted 4 months ago

Thank you Dawn for your review of Top Furniture. We are glad that you find the quality of the furniture to be good and that it fits well in your lounge. Thank you for your valuable feedback. Kind regards, Top Furniture Support Team.

Posted 3 months ago

“Furniture is well made and as described. Delivery was great, well packaged, on time and to the room.”

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Posted 4 months ago

Thank you for your review, Michael. We are pleased to hear that you are happy with the quality as well as delivery of our product. We are glad it arrived well packaged, on time and to the room as described. Thank you again. Kind regards, Top Furniture Support Team.

Posted 4 months ago

“I was very pleased with the Toulouse tv unit delivered recently It arrived in good condition, well wrapped up from its arrival from China which took nearly three months. However, the dimensions were misleading on website images and a few adjustments had to be made by my husband in order for items to fit the top shelf properly. Other than that, I recommend it for quality of workmanship and finish.”

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Posted 4 months ago

“The bedroom stool is well made and the cream painted oak matches the dressing table and mirror. I just wish the seat cover was a more subtle beige or cream than black. My other soft furnishings are a light colour so the black faux leather top sticks out but the stool is comfortable.”

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Posted 4 months ago

“Lovely furniture but wished the draws were deeper”

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Posted 4 months ago

“Easy ordering, quick delivery although delivery men were not happy there was one flight of stairs involved. This question was never asked & it’s clear it’s flats from the postcode & one set of stairs is hardly a hardship however they were difficult about it. Puts me off ordering again. Furniture itself is nice enough, not amazing but fine.”

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Posted 5 months ago

“The furniture is lovely and exactly the size and shape we wanted. The extension is very clever and easy to operate. Delivery was quicker than advertised although it was delivered at 630am which even for an early bird like me is a little too early hence the loss of one star.”

Helpful Report

Posted 5 months ago

Thank you for your review of Top Furniture. We are very happy to hear how pleased you are with the furniture. We are also pleased to hear that the delivery was made promptly, and thank you for your feedback on the service. Kind regards Top Furniture Customer Support Team

Posted 5 months ago

“The dressing table arrived on the agreed date.....however the 2 strong delivery men were not allowed to carry the box upstairs....disappointing.......The furniture is sturdy and exactly what I had hoped for......the draws could fit better though”

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Posted 5 months ago

“Delivery was brilliant. I love both my items from top furniture. My dining table fits perfect in my kitchen and coffee table finishes off my living room”

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Posted 5 months ago

“I bought the farmhouse dressing table wardrobe and bedside tables Good product Well packed Only issue is drivers would not take product up the stairs - said I would be able to if I unpacked the boxes - not ideal”

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Posted 5 months ago

“Looks great but not high quality. After waiting 7 weeks for delivery , coffee table had two large scuffs”

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Posted 5 months ago

Thank you for sharing your review of Top Furniture and we are pleased to read that you are happy with the style of the furniture. Our goal is to provide our customers with high quality furniture and we are sorry to hear that the quality of the coffee table did not meet this standard on this occasion; we can see that we are in process of resolving this matter for you as swiftly as possible following your contact with our Customer Support Team. Kind regards Top Furniture Customer Support

Posted 5 months ago

“Bar stools arrived! They are perfect. Top furnitures customer service was professional and answered all my queries. Would order from Top Furniture again. My only concern was the cost of postage which initially put me off ordering the stools, but I could not find any other stools that matched the quality and design provided by Top Furniture and I eventually ordered them. So glad that I did !”

Top Furniture 4 star review on 24th October 2023

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Posted 5 months ago

Thank you so much for sharing your review of Top Furniture. We're so glad to read how pleased you are with the quality of the stools and our customer service, and that although there was a shipping charge involved due to your location, we are delighted to hear that you decided to go ahead with the order and that you are extremely happy that you did. Kind regards Top Furniture Customer Support Team

Posted 5 months ago

“Beautiful bedroom furniture ,easy to assemble the bed...would have given 5 stars but no screws or hex key were included so I had to source my own to put the bed together!! Also had to carry most of the furniture upstairs myself as delivery people wouldn't do this...I'm 63 but not sure how OAPs would manage”

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Posted 6 months ago

“Great communication, delivery always on time.”

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Posted 6 months ago

Thanks so much for your review of Top Furniture, Heather. We're so glad to see that you're happy with our great communication and delivery that's always prompt and efficient. Thank you again for your continued support. Kind regards Top Furniture Customer Support Team

Posted 6 months ago

“Top furniture but need to improve level of delivery.”

Top Furniture 4 star review on 3rd October 2023

Helpful Report

Posted 6 months ago

Thanks for your 4 star rating, Iryna. Here at Top Furniture, we really appreciate your feedback. If you could please contact us regarding the issues with your delivery at support@topfurniture.co.uk we can address your concerns. Thank you again for your kind review. Regards Customer service team

Posted 6 months ago

“Good Communication, not a bad turn around time. Table looks good and not too difficult to assemble. Will use again.”

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Posted 6 months ago

Thank you for the 4 star rating, Keith. We appreciate your feedback. We are grateful that you found our communication good, the turnaround time not too bad, and the table not too difficult to assemble. We hope to serve you again in the future. Regards Customer service team

Posted 6 months ago

“Great company for both communication and delivery. Delivery guys even took furniture upstairs for me. Lovely looking and great quality, the only disappointment is the substandard draw runners, for the price charged these should be wheeled soft closers., also draws don’t line up with an equal gap around you have to constantly adjust them, see pictures. Disappointment as they are so nice.”

Top Furniture 4 star review on 2nd October 2023

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Posted 6 months ago

“Lovely table but edge finishing on bottom shelf is rough and doesn’t look good. The join of the edge should have been finished better. Delivery time was too long.”

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Posted 6 months ago

Thank you for sharing your review Pauline. We are please to read that you love the style of the furniture, but disappointed to read that you are not totally satisfied with the item. If you would like to discuss this matter further please contact us on support@topfurnture.co.uk and we will get back to you as swiftly as possible. Kind regards Top Furniture Customer Support Team

Posted 6 months ago

“Being able to have a space saving table that doubles in size is brilliant, it's a great design and lovely wood. Unfortunately the central bar sits proud on our table, which I guess was just a one off error, so the table top wobbles slightly. It was quite disappointing because otherwise it is great.”

Helpful Report

Posted 6 months ago

Thank you for your kind 4 star rating of Top Furniture, Gwenllian. We're sorry to hear that your table had a one-off wobble issue, but we are glad that you still find the design stunning and appreciate the space saving features of the table. However, if you feel you would like to discuss the matter then please do not hesitate to contact us via email at support@topfurniture.co.uk

Posted 6 months ago

Top Furniture is rated 4.8 based on 6,980 reviews