Top Furniture Reviews

Name: Top Furniture
Address: Station Yard, Station Road,, Station Yard, Station Road,, United Kingdom
Rating: 4.83

4.8 Rating 7,000 Reviews

97 %

of reviewers recommend Top Furniture

4.8

Based on 7,000 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Top Furniture:

Home furniture retailer specialising in country style painted and oak furniture products for the living room, dining room, kitchen and bedroom. Toulouse painted ranges available in white, grey and black as shown on our Instagram page @topfurnitureuk

Visit Website

Phone:

01889 560999

Email:

sales@topfurniture.co.uk

Location:

Station Yard, Station Road,,
Station Yard, Station Road,
United Kingdom
ST14 8AX

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Top Furniture 5 star review on 23rd April 2024

7092

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love my tallboy, exactly what I was looking for, perfect, well made. ordering, communication, delivery, all first class, thank you”

Top Furniture 5 star review on 10th April 2024

Helpful Report

Posted 2 weeks ago

Thank you so much, Dorothy, for your 5-star review of Top Furniture. We are so pleased to hear that you love your tallboy, that it is exactly what you were looking for, and that our service was first class form start to finish. Kind regards Top Furniture Customer Support Team

Posted 1 week ago

“Well made furniture, promptly delivered”

Helpful Report

Posted 2 weeks ago

Dear Pauline, Thank you so much for sharing your 5-star review of Top Furniture. We really appreciate your feedback and support. We are also delighted to hear that you are so pleased with the quality of the furniture and the level of service you received. Kind regards Top Furniture Customer Support Team

Posted 1 week ago

“Excellent Service Great piece of table furniture”

Helpful Report

Posted 2 weeks ago

Dear Paul, thank you for awarding us with a 5-star rating. We truly appreciate your feedback and thank you for choosing us for your furniture needs. Once again, thank you for your kind words and for taking the time to review us. We hope to have the opportunity to serve you again in the future. Kind regards, Top Furniture Support Team.

Posted 2 weeks ago

“The furniture itself is excellent quality. Top Furniture were easy to deal with and provided brilliant customer service. Finally the delivery went flawlessly.”

Helpful Report

Posted 2 weeks ago

Dear Bridgette, thank you for your review of Top Furniture. We truly appreciate your kind words and are thrilled to hear that you found the furniture to be of excellent quality. We pride ourselves on providing top-notch customer service, and we're glad to know that your experience with us was good. Additionally, we're delighted to hear that the delivery went flawlessly. Thank you once again for choosing Top Furniture. We hope to have the pleasure of serving you again in the future. Kind regards, Top Furniture Support Team.

Posted 2 weeks ago

“Very pleased with the sideboard, excellent quality and perfect storage solution. Delivery was arranged for Friday 5th April and confirmed with an email, however had a text message on the Wednesday to say it was delivered and left by my front door. This was not exceptable as we were not informed of the change and we were at work”

Helpful Report

Posted 2 weeks ago

“Delivery on time. I think that the delivery personnel would have unpacked but I said I would do that myself. The product is good and sturdy.”

Helpful Report

Posted 2 weeks ago

“Shoe cabinet is just as advertised, very strong and well made. Had to wait a few weeks for delivery but good communication and arrived on delivery date .”

Helpful Report

Posted 2 weeks ago

Dear Gillian, thank you for taking the time to leave us a review. We greatly appreciate your feedback and are thrilled to hear that you are satisfied with your purchase from Top Furniture. Once again, thank you for choosing Top Furniture. We look forward to serving you again in the future. Kind regards, Top Furniture Support Team.

Posted 1 week ago

“TOP CLASS FURNITURE, VERY IMPRESSED WITH THE QUALITY”

Helpful Report

Posted 2 weeks ago

Dear William, thank you for taking the time to give Top Furniture a positive review. We truly appreciate your feedback, and we're thrilled to hear that you're extremely impressed with the top-class quality of our furniture. Your kind words mean a lot to us, and it encourages us to continue delivering exemplary products to our valued customers like yourself. Once again, thank you for choosing Top Furniture. We look forward to serving you again in the future. Kind regards, Top Furniture Support Team.

Posted 1 week ago

“Customer service team and delivery excellent, the chairs themselves are exactly what I wanted the quality is extremely good and I am very pleased with my purchase, many thanks.”

Helpful Report

Posted 2 weeks ago

Dear Eileen, thank you for your review of Top Furniture. We truly appreciate your support and loyalty as our customer. We are thrilled to hear that the chairs you purchased are exactly what you wanted and that the quality has exceeded your expectations. Your satisfaction is our top priority, and we are thrilled that we were able to meet your needs. Once again, thank you for choosing Top Furniture. We value your continued trust in us, and we look forward to serving you again in the future. Kind regards, Top Furniture Support Team.

Posted 1 week ago

“Looks fantastic & really pleased with my dining table & 6 chairs, Delivered with care.”

Helpful Report

Posted 2 weeks ago

Thank you for your review and for sharing your wonderful experience with Top Furniture. We truly appreciate your continuous support and loyalty as our valued customer. Once again, we sincerely thank you for choosing Top Furniture, and we look forward to serving you with the same level of excellence in the future. Kind regards, Top Furniture Support Team.

Posted 1 week ago

“Great delivery on time.”

Helpful Report

Posted 2 weeks ago

Dear Derrick, Thank you so much for your fantastic 5-star rating of Top Furniture. We really appreciate your review and support, and thank you once again for choosing Top Furniture. Kind regards Top Furniture Customer Support Team

Posted 2 weeks ago

“Really pleased with our lovely new furniture. It came on time and looks lovely in our living room.”

Helpful Report

Posted 2 weeks ago

Dear Lee, Thank you so much for taking the time to rate Top Furniture with five stars. We greatly appreciate your kind feedback and are thrilled to hear that you are so pleased with your lovely new furniture. It is fantastic to know that it arrived on time and that it looks beautiful in your living room. Kind regards Top Furniture Customer Support Team

Posted 2 weeks ago

“excellent quality”

Helpful Report

Posted 2 weeks ago

Dear Jules, Thank you so much for taking the time to rate Top Furniture with 5 stars. We really appreciate your feedback and hope you will consider us for any future purchases. Kind regards Top Furniture Customer Support Team

Posted 2 weeks ago

“Really disappointed with the furniture and customer service received. Furniture was damaged but we didn’t notice until a few days after delivery. Top furniture refused point blank to do ANYTHING about it . I would think twice before purchasing from this company.”

Helpful Report

Posted 2 weeks ago

“Excellent product and service. Highly recommend.”

Helpful Report

Posted 2 weeks ago

Dear Nicola, Thank you so much for your review of Top Furniture. We are delighted to hear how pleased you are with your purchase and that you had an excellent service experience. We also greatly appreciate your recommendation. Kind regards Top Furniture Customer Support Team

Posted 1 week ago

“I will be very honest here, I was a bit skeptical in the beginning, but I really loved the wine rack so I checked the reviews on Trustpilot and as they were good I decided to give it a try. Approx. a day later I got a call from a friendly lady who gave me a date and time for the delivery. On the day of the delivery I received a call from the delivery man again extremely friendly and he delivered it within the stated time frame. I only had a minor issue with the item but that was sorted by the customer service team who were very quick to respond and sorted my problem out in no time. I am extremely happy with my purchase and even more happy that customer service was extremely helpful, prompt and understanding with their response. I would 100% purchase from this website again.”

Top Furniture 5 star review on 8th April 2024

Helpful Report

Posted 2 weeks ago

Dear Sonia, Thank you so much for taking the time to share your 5 star rating of Top Furniture. We greatly appreciate your kind feedback and are thrilled that you loved the wine rack sideboard. Whilst we are sorry to read that you had a minor issue, we are delighted to hear that our friendly customer service team were able to resolve this with you swiftly and to your satisfaction. Kind regards Top Furniture Customer Support Team

Posted 1 week ago

“Nice furniture, good service. Very pleased.”

Helpful Report

Posted 2 weeks ago

Dear Lorna, Thank you for your fabulous 5-star rating of Top Furniture. We are pleased to hear that you found our furniture to be nice and our service to be of top-notch quality. Should you have any further inquiries or need any assistance, feel free to reach out to us. Once again, thank you for your kind words and for choosing Top Furniture. Regards Customer service team

Posted 2 weeks ago

“Absolutely thrilled with my purchase. Excellent customer service too! Thank you”

Helpful Report

Posted 2 weeks ago

Dear Rhian, Thank you for giving Top Furniture a 5-star rating. We are happy that you had an excellent experience with us and that you are pleased with your purchase. Our team takes pride in providing top-notch customer service, and we appreciate your kind words. If you ever need any assistance or have further feedback, please don't hesitate to reach out. Thank you once again for choosing Top Furniture. Regards Customer service team

Posted 2 weeks ago

“Excellent products and delivery”

Helpful Report

Posted 2 weeks ago

Thank you for your 5-star rating of Top Furniture. We appreciate your support and are pleased to hear that you had such a positive experience. It means the world to us. If there is anything else we can assist you with, please do not hesitate to reach out. Regards Customer service team

Posted 2 weeks ago

“Fantastic quality - love the size, fits lovely in our room, and extends to a good size when family visit.”

Top Furniture 5 star review on 7th April 2024

Helpful Report

Posted 2 weeks ago

Dear Alison, Thank you for your wonderful 5-star rating of Top Furniture. We appreciate your feedback and are pleased to hear that you are loving the furniture. We look forward to serving you again in the future. Regards Customer service team

Posted 2 weeks ago

Top Furniture is rated 4.8 based on 7,000 reviews