“No response to e/mails after order, no response to phone messages, although the web site appears at first to be based in England it is an overseas company with a small UK agent. Although when the tools arrived they were as ordered and the agent apologized for the delay”
“I purchased an adaptor cable for a Drift Ghost camera and paid slightly less than if I had bought direct from Drift. This arrived quickly and in perfect condition. It was a very low value purchase and yet it came with a personalised, hand written note to thank me for the order and signed by the owner, Bruce Pinder. Such a small gesture and yet it speaks volumes for their customer service. Thanks Toolorders Ltd.”
“Quick service and goods as purchased arived very quickly and was happy with information on goods been send and invoice sent by email and with goods will use again”
“Very impressed with everything. Especially the compliment slip apologising for the delay of delivery when I thought the item had come very quickly any way
The tool was well packaged and of great quality. Thank you.”
“Great Comms and quick service. Helpful sorting out with a slight error in my order! Mistakes happen but it is how you deal with them that counts and this was handled quickly and efficiently. Will certainly look again next time I need something.”
