“Paid my insurance one month ago, I have phoned Tollgate four times asking them to send my insurance certificate each time I asked the person said he would either send the documents by post or email, one month on and I am still waiting, I will not be doing business with this firm in the future.”
“This is an insurance broker. Part of Grove & Dean.
Had a problem on Friday evening. No-one to talk to despite the promise of a dedicated private clients manager. Got through to underwriters who had no record of the policy ended up spending nearly two hours trying to get someone out whilst water gushing through my ceiling.
Absolutely useless and no thought for customer”
