How would you rate
"After being a loyal customer for 5 years... no more. An efile not came flying off at 300000 rpm after being less than 2 weeks old. Apparently this is a common problem they have when they are dropped! Regardless of the fact it was not dropped and was fresh on my upower up200 drill, saying dropping a tiny bit like this and it being so poorly manufactured they think that’s acceptable says it all really!!!"
"Products always arrive when expected. Excellent customer service and even the delivery drivers are kind, courteous and helpful."