TJC Reviews

Name: TJC
Address: TJC Limited, Surrey House, Plane Tree Crescent, Feltham
Rating: 4.21

4.2 Rating 3,183 Reviews

80 %

of reviewers recommend TJC

Company Reviews

Questions

Metrics

4.2

Based on 3,183 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

07738294696

Email:

craig.pyke@tjc.co.uk

Location:

TJC Limited, Surrey House, Plane Tree Crescent
Feltham
TW13 7HF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always keep you updated about your delivery and if tgeee are any queries the Castomer Service section is always happy to help.”

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Posted 1 year ago

“Tried to do this without actually talking to someone on the phone but ended up having to wait to speak to a member of staff.”

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Posted 1 year ago

“Great service, brilliant prices, lots of choice”

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Posted 1 year ago

“The items that I have purchased have always been of high quality”

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Posted 1 year ago

“After months of calls & emails to customer service still awaiting a call from IT dept as unable to purchase anything. But it hasn’t stopped u from sending me ads!! Having been a loyal customer for nearly 20yrs this experience has been unacceptable!”

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Posted 1 year ago

“Poor customer service. I've ended up keeping an item because I'm miffed not because I like it. Been a customer for years but seriously reconsidering”

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Posted 1 year ago

“There's always something, for me, needs buying!”

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Posted 1 year ago

“Got everything that I ordered and within a few days”

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Posted 1 year ago

“items usually dispatched the next day,and always good value for money.”

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Posted 1 year ago

“Delivery was quick items always the best”

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Posted 1 year ago

“Nice products,reasonably priced.I don't like the new postage charges.The film showing it as fairer is a bit misleading I feel.So few items actually are 99p or £1.99 p&p!I think more carefully before ordering.”

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Posted 1 year ago

“I have received beautiful quality pieces of jewellery from TJC. I frequently watch the channel not necessarily to purchase but finding the programs very informative and up to date of jewellery and gems in general.”

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Posted 1 year ago

“Ordering was straight forward, easy.”

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Posted 1 year ago

“I have been very happy with everything I have purchased on TJC . I love the £1 auctions as well as the more expensive items. The delivery is fast especially to here in Northern Ireland.”

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Posted 1 year ago

“Good customer service great choice of items and quality I recommend tjc”

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Posted 1 year ago

“The products were good, but I can’t understand why there’s individual p&p on items. I placed 2 orders but they were delivered in one package, so why the need for two p&p payments?”