TJC Reviews

Name: TJC
Address: TJC Limited, Surrey House, Plane Tree Crescent, Feltham
Rating: 4.21

4.2 Rating 3,183 Reviews

80 %

of reviewers recommend TJC

Company Reviews

Questions

Metrics

4.2

Based on 3,183 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

07738294696

Email:

craig.pyke@tjc.co.uk

Location:

TJC Limited, Surrey House, Plane Tree Crescent
Feltham
TW13 7HF

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Mrs Kay Lawrence

Mrs Glenys Oxley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Returns take long time to be credited back into account”

Helpful Report

Posted 11 months ago

“Excellent value and quick delivery”

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Posted 11 months ago

“Terrible service. Already late by 3 weeks and still no communication following 3 calls from myself with false promises. No one has called me to update on delivery . Would never use again”

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Posted 11 months ago

“I love shopping with TJC always plenty to choose from and I love the auctions Delivery is always fast looking forward to more surprises and new items.”

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Posted 11 months ago

“Good channel easy to use and talk to”

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Posted 11 months ago

“Easy ordering”

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Posted 11 months ago

“Your customer service leaves a lot to be desired. I've been trying for a week now to gain a response from yourselves about an order that you have taken the money for but no delivery”

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Posted 11 months ago

“Great company to deal with. Quality of jewellery is outstanding and well priced. Deliveries are speedy and reliable. Always my first stop if I'm looking at spoiling myself. Thank you 😁”

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Posted 11 months ago

“Shoddy service asked for refund and FOBBED OFF seven days later STILL NO REFUND. I WOULD NEVER USE THIS SERVICE AGAIN.”

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Posted 11 months ago

“Love the shoes I ordered. You can never tell til they arrive, but got compliment from a stranger on their first airing. TJC are efficient, value for money, lots of variety and Customer Services generally comes up with a fair solution if there are any purchase problems.”

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Posted 1 year ago

“I'm very happy with the earrings I purchased, they looked stunning.”

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Posted 1 year ago

“Excellent products and sooooo much choice, thank you”

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Posted 1 year ago

“THE ITEM ORDERED HAS STILL NOT ARRIVED, ONE WEEK AFTER ORDERING, AND THERE'S BEEN NO NOTIFICATION OF DISPATCH! AS THIS IS A TIME-CRITICAL BIRTHDAY GIFT, I'M UNIMPRESSED.”