Tivon Fine Jewellery Reviews

5.0 Rating 32 Reviews
100 %
of reviewers recommend Tivon Fine Jewellery
5.0
Based on 32 reviews
Customer Service
Communication Channels
Telephone
Read Tivon Fine Jewellery Reviews
Visit Website

Phone:

0203-209-2025

Email:

info@tivonjewels.com

Write Your review

Tell us how Tivon Fine Jewellery made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Tivon Fine Jewellery 5 star review on 18th November 2023
Erica Clarke
Tivon Fine Jewellery 5 star review on 23rd June 2022
Anonymous
Tivon Fine Jewellery 5 star review on 4th January 2018
Victoria
Anonymous
Anonymous  // 01/01/2019
I purchased a Tivon engagement ring 11 years ago from a lovely jeweller in Windsor. My rings needed re-plating and I felt the Tanzanite’s were quite scratched, through wear and tear, as I am the worse for not wearing protective gloves! So I wanted them replaced too, and since I no longer lived in Windsor I decided to contact Tivon Fine Jewellers directly, and I am so very pleased I did! Ariel is extremely knowledgeable about everything to do with his trade – he advised best on what to do with my rings (which also needed resizing) and kept me updated on the progress. In the process of my ring being done, I also treated myself to the matching Tanzanite earrings and necklace, stunning is an understatement! I would recommend Tivon Fine Jewellers to anyone wanting to purchase fine jewellery and get the absolute best service – it gets delivered beautifully packaged and the Lindt chocolates are a very welcome bonus!. Thank you again Ariel for bringing my ring back to life and for designing such beautiful pieces.
Tivon Fine Jewellery 5 star review on 18th November 2023
Helpful Report
Posted 4 months ago
Ariel has been amazing, happy to perfect my ring just for me. He answered my emails without delay keeping me up to date with the progress of my ring Nothing to much trouble My ring is stunning superb quality exactly what I asked for. On time I recommend Tivon whole heartedly You will not be disappointed I’m a very happy and pleased customer
Helpful Report
Posted 5 months ago
Such a fantastic service from Ariel. He was attententive from the get go and listened to every little detail and that definitely translated into the final piece. Amazing attention to detail every step of the way. I cannot recommend Tivon enough! Thank you
Helpful Report
Posted 8 months ago
Ariel is a true talent! I have just received my ring and it is beyond stunning ! Ariel took the time to put me at ease and make sure he knew all details of what I wanted ! I will definitely be going back to Tivon for more jewellery after how amazing my ring is!
Tivon Fine Jewellery 5 star review on 23rd June 2022
Helpful Report
Posted 1 year ago
Professional service and a stunningly beautiful tanzanite engagement ring. My fiance has not stopped getting compliments about it! Very happy with Tivon Fine Jewellery and would definitely use them again.
Helpful Report
Posted 1 year ago
I can not praise Ariel at Tivon Jewellers enough with first class customer service and the making of my stunning ring. I would highly recommend Tivon. From one happy customer.
Helpful Report
Posted 1 year ago
Ariel's reputation, integrity and fine character make the purchase from Tivon Jewels an experience of pleasure. The quality and beauty of their jewels are unequaled. Wishing you success and continued blessing in all your endeavors.
Helpful Report
Posted 2 years ago
as I know the owner personally, I can say he is one of the nicest, and most honest people I have ever met. extremely professional, highly knowledgeable, with true passion to what he does best, while using only the best quality Jem's and jewelry. you don't need to look any further! if you're looking for the best, this is the place to get it from, and the lovely people who you can trust will give you exactly that!
Helpful Report
Posted 2 years ago
Ariel is an absolute pleasure to work with, it is so reassuring to deal with someone with so much integrity.
Helpful Report
Posted 2 years ago
From start to finish, my experience with Tivon Fine Jewellery was second to none. The attention to detail, time, and care that Ariel showed put me totally at ease, and allowed me to pick the perfect ring for my partner. The aftercare was equally impressive, and both my partner and I cannot recommend Tivon highly enough.
Helpful Report
Posted 2 years ago
Service was simply outstanding - right from the first conversation about what I was looking for. The necklace I ordered as a wedding present for my fiancé was stunning and could not have asked for better.
Helpful Report
Posted 2 years ago
Such great personal service and felt very well guided in what I needed to go for as well as working to a tight timeline! Quality is amazing too. Thanks again!
Helpful Report
Posted 2 years ago
The service I have recieved from Ariel at Tivon Fine Jewellery was outstanding. The entire process from selecting the diamond, to sending me CAD visuals of my ring to make sure I was satisfied with the design before we went ahead with manufacturing it, was extremely easy and took the stress away from us. We were looked after from start to finish and had good communication throughout the entire process. I couldnt recommend enough and I am so happy with my Engagement Ring and have recieved so many lovely compliments on how sparkly it is!
Helpful Report
Posted 3 years ago
In recent years I have bought several beautiful “Tivon” rings from my local jewellers, all of which are absolutely stunning and which have received many favourable comments from friends, family members and even complete strangers! The quality of their gems, design and workmanship are second to none. With my daughter celebrating her 50th B/D this year I wanted to buy her something “special” to mark this milestone in her life so I knew exactly what and where I wanted to buy it from, Tivon Fine Jewellery of course! However, due to “shielding” and being in lockdown, I couldn’t go down to my local jewellers who stock Tivon jewels, so I contacted Ariel direct. He couldn’t have been more helpful and understanding as to my requirements, and a few days later, the beautiful aquamarine and diamond ring I had chosen was delivered, along with a Certificate of Authenticity, gift bag and some Lindor chocolates! (How did Ariel know they are my daughter’s favourite chocolates?) I was fortunate enough to be able to present my daughter with her special gift on the day before her birthday after she and her family paid me a surprise, socially distanced visit. I watched her face as she opened the box and saw her eyes widen when she saw the ring. I also noticed, momentarily, tears well up in her eyes as she said “Oh Mum, it’s beautiful!” That moment said it all… I knew then that I had bought her something that she will forever treasure, not just because it’s a gift from me, but for the quality and beauty of the ring itself. Thank you Ariel, from the bottom of my heart, for helping to make her B/D such a memorable, special occasion despite this awful situation we all find ourselves in, and thank you too for the “little something extra” you sent me a few days later… I too will treasure it. I am hoping to receive a small inheritance from my late Father later in the year and have already decided to buy a piece of jewellery by which to remember him buy, and it will be, without a doubt, another piece of “Tivon Fine Jewellery”.
Helpful Report
Posted 3 years ago
Our insurance company introduced us to Tivon Fine Jewellery following damage to an engagement ring resulting from a serious car crash. The whole experience with Ariel and his company, Tivon Fine Jewellery, has been absolutely superb!! We have been really impressed with the way he communicated with us and went the extra mile to meet with us from start to finish in what was a very difficult time. The ring is a perfect replica of the one that was irreparably damaged and we are absolutely delighted with it. His attention to detail is second to none and it was even presented beautifully upon delivery. He truly delivered a first class service! A very big thank you to you and to your team for all the hard work and doing such a wonderful job. We can not recommend them highly enough!
Helpful Report
Posted 4 years ago
Excellent customer service. I had my earrings remade to a custom design after they were stolen. Their loss was quite traumatic as they were part of my wedding set. Ariel's service was stellar - he kept me very well informed, went out of his way to accommodate me regarding meetings and to answer any queries I had. He also reconditioned my main wedding ring and had it laser engraved for security. He gave me gold star 'John Lewis' customer service - something I hold a candle to and compare all other service experiences to. I cannot thank him enough, and am so thankful to my insurance company for introducing me to his company.
Helpful Report
Posted 4 years ago
Ariel was tasked with making a new engagement ring for the Mrs as she lost the first bespoke ring , the ring we have had made by Ariel is fantastic and the customer service is absolutely faultless , communication along the way faultless and Ariel is a through and through top guy to deal with would highly recommend and will be using in the future thanks again ariel
Helpful Report
Posted 4 years ago
Thank you Scott and we greatly appreciate your kind words. Please help spread the word.
Posted 4 years ago
Unbelievable service - professional yet personal. Jewellery is top quality. Lots of variety. I LOVE my ring. Hoping to come back soon.
Helpful Report
Posted 5 years ago
It was a pleasure and many thanks.
Posted 5 years ago
Ordered a ruby and white gold necklace Went to their office to collect hospitatality excellent Item fully explained authenticity proven and certificate produced Gift wrapped along with a couple of gifts +a bottle of Prosecco nice touch Highly recommend this company and it’s owners
Helpful Report
Posted 5 years ago
Much appreciated!
Posted 5 years ago
I have been very fortunate to have a number of pieces of jewelry from Tivon. However, my most recent ring is absolutely fabulous, designed personally by Ariel specifically for myself and is exactly what we were wanting and more. Ariel is genuinely passionate about what he does and always makes sure that it is perfect. We thoroughly enjoyed the whole customer experience received from Tivon. I am looking forward to seeing Ariel again soon!! Penny - Hitchin
Helpful Report
Posted 5 years ago
It was an absolute pleasure dealing with you. Thank you for trusting us with your heirlooms and believing in the vision to update and recreate them.
Posted 5 years ago
Tivon Fine Jewellery is rated 5.0 based on 32 reviews