Time For Paws Reviews

Name: Time For Paws
Rating: 1.51

1.5 Rating 147 Reviews

12 %

of reviewers recommend Time For Paws

Company Reviews

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Metrics

1.5

Based on 147 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 17%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5

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Time For Paws 1 star review on 8th December 2023

Jacqueline Garbett

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It's a big scam”

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Posted 4 weeks ago

“Takes your money doesn't deliver the goods and doesn't refund . This is the worst company totally fake . They won't answer the emails either .”

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Posted 3 months ago

“Ordered on the 9th and received it on the 12th, after reading bad reviews I was a bit worried, it was all good.”

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Posted 3 months ago

“I placed an order on January 2nd, it was dispatched on the 5th and I received it the next day. I was pleased with the service.”

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Posted 3 months ago

“Ordered pet food 7 days ago and still not dispatched. Email from Time for Paws stating order on it's way with tracking number but courier status says not received by them. I have tried to contact Time for Paws but no reply to my emails”

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Posted 4 months ago

“Do not use this company there a bunch of con's. My order was well short Communications none existent. Time is hard enough without people like these.”

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Posted 5 months ago

“Be Aware Scamers I order food for my dog for over 70£ they send me trucking number which is not working has to go true PayPal to get my money back”

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Posted 5 months ago

“2 weeks still not received my order. I chased them 3 times. Rubbish company”

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Posted 6 months ago

“Do not use - no food - no refund - hungry cat”

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Posted 6 months ago

“Promise to deliver within 3-5 days of ordering? What kind of bull are they spouting? Over 14 days it took for my order to arrive, 2 damn weeks. Would give this sorry pathetic company negative stars if I could. Ordered from Pets At Home a few times between that 2 week period and all orders arrived before this one. AVOID AT ALL COST - DO NOT BUY FROM THEM.”

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Posted 7 months ago

“Order has not arrived and no reply to four emails sent to customer service. I had confirmation of order & confirmation shipped same day. No dog food has arrived & no contact from customer service. Do not use this company”

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Posted 7 months ago

“Took two weeks to arrive, one item was out of stock but no messages to say so and then when the HUGE box arrived the wrong item arrived. Zero responses to my emails avoid like the plague!”

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Posted 8 months ago

“Placed order on the 30th July and received 2 weeks later. Chased order up and received no response. Far too long to be waiting and ended up purchasing from another company so I now have two lots of what I needed. Second time this has happened. Will not be using again.”

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Posted 8 months ago

“Avoid this company They sent me wrong bag of dog food and nome of my emails have been answered!!”

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Posted 8 months ago

“Sent out order weeks late after I put in PayPal claim. Part of order was missing. Despite marking order sheet as refund and accepting in an email I should get a partial refund they are now ignoring me.”

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Posted 8 months ago

“3wks on and my order still not arrived. I've emailed them several times with no reply. Tracking says order is still with Time For Paws ??? Have since read very bad reviews about this company absolutely shocking 😳 I'm an OAP I can't afford to lose money 😢”

Helpful Report

Posted 8 months ago

“Do not under any circumstances deal with this company!! Placed an order, no updates. Chased up after five days and received a Yodel Tracking number. after a further three days order still showing as 'with sender' As per other reviews Time for Paws didn't answer any e-mails and do not answer the phone. Set up a case through Paypal and cancelled the order and asked for a refund. A few days later received a notification from Yodel that they were about to deliver the order that I had cancelled. Stuart James Titmuss (The Director) has a lot to answer for. I will attempt to steer Trading Standars in his direction.”

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Posted 8 months ago

“No response to any emails to cancel or communicate with me. Says it is with sender today. Let’s see but reading reviews I don’t hold out much hope. Very poor.”

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Posted 8 months ago

“Ordered my dog food over a week ago, sent them 5 e-mails and they have not replied to any, they don't deserve to be in business, complete fraudsters, won't even answer the telephone. DO NOT DEAL WITH THIS COMPANY”

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Posted 8 months ago

“Same as other reviews. No delivery and no response. Package is marked as shipped on their site but tracking link says with sender and has done for nearly a week. Sent email, no response!”

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Posted 8 months ago

Time For Paws is rated 1.5 based on 147 reviews