Tilsun Leasing Ltd Reviews

4.89 Rating 310 Reviews
98 %
of reviewers recommend Tilsun Leasing Ltd
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.91 out of 5

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The sales advisor was very helpful and professional, kept me up to date regularly until the car arrived.
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Thank you so much for taking the time to leave us this review, it is greatly appreciated.
The team were clear in actions to be taken and helpful in any query. Smooth and swift transaction.
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Thank you so much for your great review! We work really hard to offer the best customer experience we can at Tilsun Leasing, so I am really pleased to see this being reflected in our customers comments.
Good service - had to chase a date / time for the delivery of the car - but other than that happy with the service
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very good. i would recommend this company to others
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Generally smooth transaction - online digital signed paperwork is good. Had to push a couple of times for delivery updates.
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Excellent service provided by Paul Hughes. Although the steps after it moved to other departments got a bit confused
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Other than the small issue of the satnav not being activated at source, Tilsun and Richard Dodgson in particular smoothed our path to a successful completion in our first leasing experience.
Tilsun Leasing Ltd 4 star review on 8th October 2020
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Great team to deal with and even through these Covid 19 times, did a good job in keeping me informed
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Informative, Friendly and helpful
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The car was promised to be delivered on the 29th of September up to 1 pm which I was happy with but by 2.30pm phoned and was told car won't be delivered as the agency driver didn't turn up this meant car wouldn't be delivered till Monday this cost me a job at £250 I have asked for compensation from the delivery company but am still awaiting a response from them if you wish to get more details about this please contact me directly
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Hi Mr Paterson, we have contacted the delivery company and asked them to get in touch with you. If you don't hear from them please let us know.
Very easy to deal with and clear information regarding charges and costs. Vehicle was delivered as promised and existing lease car uplifted on the same day.
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Tilsun Leasing Ltd is rated 4.89 based on 310 reviews