Tilsun Leasing Ltd Reviews

Name: Tilsun Leasing Ltd
Address: Unit 5, Verity Court, Middlewich, Middlewich
Rating: 4.90

4.9 Rating 521 Reviews

98 %

of reviewers recommend Tilsun Leasing Ltd

Company Reviews

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Metrics

4.9

Based on 521 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03330 040 888

Email:

customer.services@tilsunleasing.co.uk

Location:

Unit 5, Verity Court, Middlewich
Middlewich
CW10 0GW

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Tilsun Leasing Ltd 4 star review on 8th October 2020

CHRISTOPHER ERNILL

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We were looking for an electric car to lease. Tilsun gave us the best deal, any queries we had were responded to promptly. The whole process was done online and over the telephone. We had the car delivered yesterday the whole process took three weeks. Thank you.”

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Posted 1 year ago

Here at Tilsun Leasing we put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks so much for your kind words.

Posted 1 year ago

“Very good service. Sorted out enquiries efficiently and provided information when asked. Would recommend.”

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Posted 1 year ago

Thank you so much for taking the time to leave us this amazing review.

Posted 1 year ago

“Excellent service and communication from the start of the process until delivery day. I would definitely use Tilsun Leasing again and recommend them to others”

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Posted 1 year ago

Thanks for leaving us such a wonderful review. Our team are always so thrilled to know that our customers loved the Tilsun experience;

Posted 1 year ago

“As always an excellent service provided all members of staff.”

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Posted 1 year ago

This review made our day!

Posted 1 year ago

“I've had 4 cars from Tilsun now, they have all been as I hoped, and the whole process always goes smoothly. The part I always dread with lease cars is handing them back and the extra potential costs; but every time with Tilsun I have to say that the assessor has been more than fair. I would recommend Tilsun”

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Posted 1 year ago

Thank you so much for your great review! We work really hard to offer the best customer experience we can at Tilsun Leasing, so I am really pleased to see this being reflected in our customer's comments.

Posted 1 year ago

“Fantastic service from start to finish 5*”

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Posted 1 year ago

Thank you so much for taking the time to leave us this amazing review.

Posted 1 year ago

“Knowledgeable, price competitive and excellent customer service.”

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Posted 1 year ago

Thanks for leaving us such a wonderful review. Our team are always so thrilled to know that our customers loved the Tilsun experience.

Posted 1 year ago

“Great experience leasing a car from Tilsun”

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Posted 1 year ago

Thank you so much for taking the time to leave us this review, it is greatly appreciated.

Posted 1 year ago

“This is now the fourth vehicle I've leased through Tilsun and every time the level of customer service has surpassed expectations. Paul was excellent from start to finish and kept me fully up to date with the status of my new car, absolutely no need to shop around and I cannot recommend Tilsun highly enough.”

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Posted 1 year ago

“Car came quick .. driver very polite”

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Posted 1 year ago

This review made our day!

Posted 1 year ago

“Friendly service offering the best price I could find in the market. Regular communication throughout and delivered ahead of schedule.”

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Posted 1 year ago

Thanks for leaving us such a wonderful review. Our team are always so thrilled to know that our customers loved the Tilsun experience;

Posted 1 year ago

“Salesman pretty average, aftersales excellent, i would buy again as the aftersales were amazing and kept us informed throughout the entire process. These girls should get a pay rise”

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Posted 1 year ago

Thank you so much for taking the time to leave us this review, it is greatly appreciated.

Posted 1 year ago

“The end to end process was extremely well supported by Tilsun with both calls and emails. Wouldn't hesitate to recommend.”

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Posted 1 year ago

Thank you so much for taking the time to leave us this amazing review.

Posted 1 year ago

“Been very happy with the service provided by Tilsun, never had any issues.”

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Posted 1 year ago

Thank you so much for taking the time to leave us this review, it is greatly appreciated.

Posted 1 year ago

“Top class service in all respects.”

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Posted 1 year ago

Thank you so much for taking the time to leave us this amazing review.

Posted 1 year ago

“Very happy with the service from the team.”

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Posted 1 year ago

This review made our day!

Posted 1 year ago

“From when I requested assistance to find the best car, which was within my budget range and to finance and hand over of the vehicle, the experience was professional and supportive.”

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Posted 1 year ago

Thanks for leaving us such a wonderful review. Our team are always so thrilled to know that our customers loved the Tilsun experience;

Posted 1 year ago

“My account manager was very much on the ball and dealt with my queries very quickly and was so helpful. so five stars for Mike Bunning.”

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Posted 1 year ago

Thanks for your wonderful review. We will make sure Mike Bunning got the recognition they deserve.

Posted 1 year ago

“I made some errors in my lease application and, at every opportunity, the staff at Tilson were very helpful and patient with me and resolved all my issues.”

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Posted 1 year ago

Thank you so much for taking the time to leave your review. We always put customer experience and satisfaction as our priority

Posted 1 year ago

“Very helpful and informative. Only issue was any delays communicated we found out by chasing/asking, not.”

Helpful Report

Posted 1 year ago

Your positive comments are really appreciated and thank you for taking the time to leave them. You mentioned that updates were not provided unless you chased them, and we are sorry to hear that this part of the service fell below our normally high standard of client communication, and we have taken steps to address this.

Posted 1 year ago

Tilsun Leasing Ltd is rated 4.9 based on 521 reviews