Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Tiles360 Ltd Reviews

4.7 Rating 723 Reviews

93 %

of reviewers recommend Tiles360 Ltd

Company Reviews

Product Reviews

4.7

Based on 723 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Tiles360 Ltd:

Our tiles are not only stunning but also amazing value, hardwearing and durable. Choosing the right tiles for your home can be difficult, especially when you want to create a certain look. At Tiles360, we have a fantastic range of wall and floor tiles that will suit all tastes, designs, and styles. What's more, we pride ourselves on giving customer service that is second to none!

Visit Website

Phone:

0345 646 0877

Email:

info@tiles360.co.uk

Tiles360 Ltd 5 star review on 27th October 2023

Tiles360 Ltd 5 star review on 24th October 2023

Tiles360 Ltd 5 star review on 26th August 2023

Tiles360 Ltd 5 star review on 26th August 2023

Tiles360 Ltd 5 star review on 26th August 2023

Tiles360 Ltd 5 star review on 26th August 2023

Tiles360 Ltd 5 star review on 26th August 2023

271

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Speedy delivery, great price for a quality tile, 2nd purchase from this company.”

Posted 1 year ago

“Good customer service, personal touch if you need to call .”

Posted 1 year ago

“The sample tiles were beautiful & I tried over & over to order them, but the page was "Not found" on the Blue tiles. All the other colours' pages were available, but the link to the Blue just wouldn't work. I tried for a few days. They responded to my enquiry fairly quickly, but we had already bought some different tiles from elsewhere by then.”

Posted 1 year ago

Thank you for your review. We are sorry to hear about a technical error when you wanted to order on that page. You did email us to ask for help on the matter on a Saturday afternoon. Although the internet/website works 24/7, we (as employees) only work Monday to Friday office hours so, unfortunately, we were unable to rectify the issue and reply to you until the Monday morning

Posted 1 year ago

“Great sample. Helped us to definitely chose the colour we want. Will be in contact if we decide to order. Many thanks”

Posted 1 year ago

“Ordered a tile sample to check the color. Delivery company promised delivery on Monday but never came. Tuesday again promised but never came. Wednesday a different driver delivered but when opened, tile was in 3 pieces! Payment refunded but overall a poor and frustrating time-wasting experience.”

Posted 1 year ago

We are sorry to know your tile sample was late and arrived broken. We do our very best to ensure samples are protected from damage but we are at the mercy of courier companies taking care of the parcel when it leaves us.

Posted 1 year ago

“Great service staff were great when we needed just 1 more box and arranged for us to collect the box of tiles so it would not hold up the job”

Posted 1 year ago

“Wonderful service, really communicative and quick - I’d 100% recommend and would use again! Thank you 😊”

Posted 1 year ago

“Very happy with the service, the tiles arrived when they were meant to and none were damaged.”

Posted 1 year ago

“Superb company A1 Superb company A1 I was apprehensive given some of the previous negative reviews. However, my experience was nothing but superb from start to finish I came across them online. I rang their office where the phone was answered very quickly, dealt with a very manner able and efficient lady who answered all my questions. I went online, placed an order two days later. the tiles arrived exactly as described and exactly as per the online pictures. After unpacking the tiles, there was issue with four of them being damaged I rang the company the phone was answered by a friendly, polite lady who listened to my complaint asked that I email her pictures of the damaged tile which I did she looked at the pictures agreed with my complaint and sent a new packet of tiles which arrived the following day. - now that’s. what I call great customer service. I later found out that lady was a director of the company answering the phones I would highly recommend this company. What I would say, in relation to some of the review complaints I’ve seen is that not just for this company but for all online purchases check the terms and conditions of the company in particular check their returns policy and their delivery policy. If there is a 30 day return policy, then there’s no point trying to return tiles after that point equally if they have a fixed rate for delivery, there’s no point making a small order then moaning about the cost of delivery which will be relatively high”

Posted 1 year ago

Thank you Paul for a wonderful review. It is nice to know our efforts are appreciated. I will pass on your comments to our director Kerry

Posted 1 year ago

“Fabulous customer service! My tiles arrived within a week, the delivery guy was really helpful. On unpacking the tiles I found 6 to be broken, I took a picture of the broken tiles and emailed it over to Tiles360 - 8 replacement tiles arrived a couple of days later! I am really impressed with this company and will definitely use them again. Many thanks!”

Posted 1 year ago

“good quality tile, have not had the opportunity to lay it yet, but it looks and feels right”

Posted 1 year ago

“good quality tile, have not had the opportunity to lay it yet, but it looks and feels right”

Posted 1 year ago

“Exactly as described”

Posted 1 year ago

“they have just been installed and look absolutely fantastic”

Posted 1 year ago

“Sample service very quick.”

Posted 1 year ago

“Arrived on time, very good quality, delivery service excellent, thank you chris”

Posted 1 year ago

“Lovely range of tiles. Great quality. Company highly recommended.”

Posted 1 year ago

“excellent delivery tiles and service”

Tiles360 Ltd 5 star review on 15th February 2023

Posted 1 year ago

“Great tiles availabile no where else, quickly and efficently dispatched with updates to arrival. Great service.”

Posted 1 year ago

“Good service and delivery”

Posted 1 year ago

«
1
2
...
5
6
7
8
9
»

Tiles360 Ltd is rated 4.7 based on 723 reviews