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Tiles360 Ltd Reviews

4.7 Rating 722 Reviews
93 %
of reviewers recommend Tiles360 Ltd
Company Reviews Product Reviews
503
 Metrics Info
4.7
Based on 722 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 86%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Tiles360 Ltd Reviews

About Tiles360 Ltd:

Our tiles are not only stunning but also amazing value, hardwearing and durable. Choosing the right tiles for your home can be difficult, especially when you want to create a certain look. At Tiles360, we have a fantastic range of wall and floor tiles that will suit all tastes, designs, and styles. What's more, we pride ourselves on giving customer service that is second to none!

Visit Website

Phone:

0345 646 0877

Email:

info@tiles360.co.uk

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Julia
Verified Buyer
“Very helpful staff who had great product knowledge. Followed through well and were friendly and professional. Thank you.”
Helpful Report
Posted 1 year ago
Hannah
Verified Buyer
“Fast service, competitive prices”
Helpful Report
Posted 1 year ago
Carl B
Verified Buyer
“Simple to order great info, turned up on delivery date, Hassle Free purchase thank you.”
Tiles360 Ltd 5 star review on 24th March 2023
Helpful Report
Posted 1 year ago
Donna
Verified Buyer
“Tile chosen, sample sent, consequently ordered and delivered. Delivery information was updated throughout because of adverse weather conditions, and received precisely as advised in perfect condition.”
Helpful Report
Posted 1 year ago
Andrea
Verified Buyer
“Exemplary service, prompt response to query. Customer service outstanding.”
Helpful Report
Posted 1 year ago
Dorothy
Verified Buyer
“A well packed box arrived promptly in good order with contents intact and ready to use.”
Helpful Report
Posted 1 year ago
Wouter
Verified Buyer
“Lovely tiles. Very good customer service.”
Helpful Report
Posted 1 year ago
Karen
Verified Buyer
“Great looking tile and good quality.”
Helpful Report
Posted 1 year ago
Mike
Verified Buyer
“Perfect tile for my project. Tile360 a pleasure to deal with and prompt delivery as promised.”
Helpful Report
Posted 1 year ago
Reza
Verified Buyer
“You did a great job.”
Helpful Report
Posted 1 year ago
Luigi
Verified Buyer
“Great thanks”
Helpful Report
Posted 1 year ago
Katherine
Verified Buyer
“I absolutely LOVE my new tiles! TILES360 was the only place I could find what I was looking for. Delivered on time and good communication.”
Helpful Report
Posted 1 year ago
Elizabeth
Verified Buyer
“Delighted with the tile quality and delivery service.”
Helpful Report
Posted 1 year ago
Stacey
Verified Buyer
“As described delivered in good time”
Helpful Report
Posted 1 year ago
Scott
Verified Buyer
“Good customer service, personal touch if you need to call .”
Helpful Report
Posted 1 year ago
Charlotte
Verified Buyer
“Great sample. Helped us to definitely chose the colour we want. Will be in contact if we decide to order. Many thanks”
Helpful Report
Posted 1 year ago
David
Verified Buyer
“Great service staff were great when we needed just 1 more box and arranged for us to collect the box of tiles so it would not hold up the job”
Helpful Report
Posted 1 year ago
Elaine W
Verified Buyer
“Wonderful service, really communicative and quick - I’d 100% recommend and would use again! Thank you 😊”
Helpful Report
Posted 1 year ago
Emily
Verified Buyer
“Very happy with the service, the tiles arrived when they were meant to and none were damaged.”
Helpful Report
Posted 1 year ago
Paul
Verified Buyer
“Superb company A1 Superb company A1 I was apprehensive given some of the previous negative reviews. However, my experience was nothing but superb from start to finish I came across them online. I rang their office where the phone was answered very quickly, dealt with a very manner able and efficient lady who answered all my questions. I went online, placed an order two days later. the tiles arrived exactly as described and exactly as per the online pictures. After unpacking the tiles, there was issue with four of them being damaged I rang the company the phone was answered by a friendly, polite lady who listened to my complaint asked that I email her pictures of the damaged tile which I did she looked at the pictures agreed with my complaint and sent a new packet of tiles which arrived the following day. - now that’s. what I call great customer service. I later found out that lady was a director of the company answering the phones I would highly recommend this company. What I would say, in relation to some of the review complaints I’ve seen is that not just for this company but for all online purchases check the terms and conditions of the company in particular check their returns policy and their delivery policy. If there is a 30 day return policy, then there’s no point trying to return tiles after that point equally if they have a fixed rate for delivery, there’s no point making a small order then moaning about the cost of delivery which will be relatively high”
Helpful Report
Posted 1 year ago
Thank you Paul for a wonderful review. It is nice to know our efforts are appreciated. I will pass on your comments to our director Kerry
Posted 1 year ago
Tiles360 Ltd is rated 4.7 based on 722 reviews
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