Tiles Direct Reviews

1.80 Rating 5 Reviews
20% of reviewers recommend Tiles Direct
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This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
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delivery methods
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"I ordered silk finish British Ceramic Tiles but Matt finish Eauipe tiles delivered. I called customer services who said they were the same thing despite the fact the equipe tiles were 72 p a tile and the BC tiles 99p each. A manager eventually agreed to refund and collect tiles but didn't tell the courier they would be left in front garden. They are still waiting for collection. Appalling service. Target tiles are MUCH better and have fabulous service"
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Posted 4 days ago
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"AVOID AVOID AVOID Didn't fulfil full order; failed deliveries - stating dates several times when remaining tiles were to be delivered, never to arrive. Took days off from work for deliveries to fail! Original order was 8th April. This all took place over a month of waiting!!! Complete lack of communication - no one had any idea what was happening and made false promises the whole time; said I was ok to start to tile with the tiles I had - saying remaining tiles would be delivered. In the end I had to make contingency plans as tiles never were delivered. AVOID AVOID AVOID - SHOCKING SERVICE"
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Posted 5 months ago
"Awful company, damaged tiles not replaced like for like. Rude and unprofessional emails."
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Posted 6 months ago
"Awful customer service. Failed to deliver goods, then one month later still failed to provide a refund (they claim they tried previously but their banking systems failed). Phoned to try to discuss and they hung up. Only the that of going to the small claims court has made someone suggest they will try to refund today."
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Posted 6 months ago
"Very fast service."
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Posted 1 year ago
Tiles Direct is rated 1.80 based on 5 reviews